Get matched with top new windows service pros in Bristol, CT

"I would never have chosen Finestra based on their advertising of 5 windows for $999 - too used car salesy.  But after interviewing many others and since they had high reviews from Angie, we called them.  They were half of our other estimates, so I was suspicious of the quality of windows.  Come to find out they were installing the very same brand that the competitors were installing.  They were great to work with.  Did what they said, when they said they would.  Installers were very friendly and professional.  Great job. <br /> <br />"

"9/16/16 Signed contract to replace a bow window with 3 double-hung windows. 9/26/16 Technician takes inside/outside measurements. 11/9/16 Installers arrive. Job not completed due to defective/missing components. Installer and I reviewed work completed, I signed Zero Defect Form with installer notes, paid balance due, holding back 10% for work not completed. 11/10/16 Call from Rich Cavanaugh, CRM. I am disappointed project not completed. He said I would hear from Service in about 2 weeks. 12/1/2016 I called Service, left message, no call back. 12/2/2016 I called Service. Told me I should get a call next week to schedule. 1/3/17 I called Service and was told everything in. Will call back with date. 1/4/17 Call from Service with date. 1/16/17 Service tech arrives without all components to complete job. After a couple of phone calls and much discussion he goes to local lumber yard and buys what he needs to complete exterior work and installs it. Interior work must be delayed until a window sash is ordered. 1/16/17 I call Rich. I am disgusted. Why was I told all components were in? 1/17/17 Call from Rich. Window sash has been ordered. I will get a call from service when it is in. 1/20/17 Call from Service. Sash will be in on 2/3/17. Completion date set. 2/8/17 service tech arrives to install sash and replace damaged interior molding. All work completed, but just as tech is leaving the glass in the newly-installed window sash cracks. A new sash will need to be ordered. And so the saga continues. My comment is this: The windows are well-made, energy-efficient, and beautiful. The installers and service technicians are professional, skilled craftsmen and do excellent work. Service administration and scheduling is inefficient and unacceptable. Installation of 3 windows should not take three months! On a positive note, the 10% I held back was waived as compensation for my inconvenience. Not holding my breath for the new sash."

"Art did a great job, he was able to get the silicone residue that was on my new vinyl replacement windows when they were installed off. I had tried several times and was unsuccessful. He was professional, neat, on time, and reasonably priced. My windows look fabulous!"

"The time from acceptance of the estimate to the window installation was roughly 3 weeks as was discussed with us.   Paul and his crew showed up on time, put down floor coverings where needed to protect the floors from traffic and cleaned up after themselves when finished.  There was no sign that they did work in the house except for the new windows.  The windows were caulked inside and out and trim added on the outside to blend the windows in with existing frame and siding.  The doors were a week later due to the longer lead time to get the front door.  Paul had no issues with any add-ons we ended up doing and priced them at a reasonable cost.  The work was well organized, complete and performed to our satisfaction.  I will not hesitate to use PK Windows again for work in my home.  Being a Master Carpenter and seeing the results of his work, I have no doubt that Paul could perform any construction job we might hire him for. <br />"

"Phil and Doug were wonderful to work with- very responsive, professional, and answered all of my questions. We replaced a regular window in our home with a 7 foot bay window, which is beautiful and we absolutely love it. My one complaint was that a hole in the wall underneath the window was left following the installation, as well as some cracks, which were patched with a foamy substance but not a proper smooth plaster repair job that could be painted. We had to take care of that repair ourselves. Otherwise, my experience was very positive."

"Luis and his crew at Lecla were outstanding... From the estimate all the way through to completion, this was a great experience. They offered good recommendations, had a great selection of materials, pricing was clear and fair, and Luis answered all my questions and concerns. Most importantly, his crew showed up when they said they would, they worked consistently and were courteous, considerate and thorough in their efforts before, during and after the job. I highly recommend them for any roof repair or roof replacement project. I was so satisfied with the results, I'm considering Lecla for siding/window replacement on our home as our next project."

"Doug is fantastic. He gave us exactly what we were looking for at a reasonable price. The installation was done efficiently and professionally. Our windows look and work great. We will definitely be using Accent Windows & Doors on future window replacements."

"Great. Keith was in contact and updated me on the start and they arrived when promised. The crew was terrific and the roof looks great. I was thankful that they took care to replace any rotten wood and install better venting to reduce moisture in the attic. Finally, they left the property cleaner than when they arrived. I was astonished at the care the crew took to clean up before departing. As for pricing, Keith was responsive when I requested an estimate and the price was the more competitive than another vendor."

"Outstanding service both before/after installation. Crew is excellent. Calls returned promptly. Concerns were addressed immediately. Highly recommended."

"Excellent workmanship and attention to detail. Owner Chris was very responsive and addressed all my questions. His crew arrived early and did a complete tear down and new roof in 1 day. Careful attention to removal and replacement shingles under step flashing, even caulked the downspouts removed/replaced during roofing. End of job Chris went around to check the work. Highly recommend."