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"The receptionist was very helpful in setting up appointment. The tech came on time. Found the problem in my line right away. Used the most affordable method first. It worked. Gave me advice how to avoid the problem."

"Showed up as he said. Was prepared, experienced, and professional while very friendly. Will surely call him when needed in the future. "

"Mario overcame several instances of Murphy’s Law to complete the job including clean-up afterward. Very happy w his work."

"I recently used the EBM drain clog remover, and I’m honestly impressed with how well it worked. I had a stubborn clog in my bathroom sink that wouldn’t budge, even after trying several other products. EBM’s formula worked quickly and efficiently, within 1 hour, the water was flowing perfectly again. Overall, I’m very satisfied and will definitely keep this on hand for future clogs. Highly recommended for anyone dealing with slow drains or blockages!"

"Fast response. Very transparent about pricing. Showed us the issues on their live cameras so we saw exactly was wrong. This is a company that obviously takes pride in their reputation."

"Was professional and got it done in a timely fashion."

"The owner was personable and professional while doing the estimate. Afterwards when handing the cash he disrespectfully threw the envelope on my property in my yard as he was leaving knowing I was there. He did not want me to directly to tip the workers. Garbage was left underneath a panel of fence not used. The workers he hired did a great job and I ensured they received their tip from the thrown envelope"

"I am very pleased with my remodel. Dave was professional and his crew were on time, worked every day and took care of my house like it was their own!"

"The initial meeting with John was promising. He was straightforward, easy to talk to, and quickly provided a quote without being pushy. I appreciated that he offered light recommendations without trying to upsell us. After that first meeting, I felt comfortable moving forward. I had John come out one more time so my boyfriend could meet him, ask a few more questions, and finalize the siding and color choices. The next morning, John texted early, saying he’d be by within the hour to pick up the $10,000 deposit. We were told materials would be ordered right away and the project would begin by the end of the month. However, as that date approached, we hadn’t heard anything. When we reached out, we were told it would be delayed by another week — and then again, another week. We were okay with some delays, but the complete lack of communication was extremely frustrating, especially since we needed to coordinate our work schedules. We were also told the work wouldn’t involve anything on the inside, but that turned out not to be true — which was a big issue since we have two pets. During the project, our flower beds and garden were completely destroyed. While some wear and tear is expected, there was no reason for a large boxwood bush to be crushed with a cinder block when there was clearly space to work around it. Several things were damaged, including blinds, window sills, a shelf, and part of the entrance flooring. While I understand that accidents happen during construction, what bothered us most was the lack of accountability. None of these issues were addressed until we specifically called them back out to deal with them. John never showed up for a single walkthrough, and to our surprise, the entire job was done by a different company altogether — not his own crew. That was something we hadn't anticipated, and unfortunately, we didn’t think to confirm it beforehand again our fault. The windows installed were low quality and very off-brand compared to what we expected. We had also discussed having decorative grills/grid lines in the windows, which were completely left out. In the end, while everything listed in the contract was technically delivered, the overall experience left a lot to be desired. The workmanship felt sloppy, communication was almost nonexistent, and the lack of oversight from the owner was disappointing. We definitely feel we overpaid for what we received. It’s partly on us for not being more proactive during the process, but someone who takes pride in their business would have at least done one final inspection or walkthrough."

"Lou renovated my kitchen last year and I was completely satisfied. I called him back this summer to gut and remodel my bathroom. He was extremely considerate, and he treated my house as if it were his own. My house is small, and I only have one bathroom. The project took nine days. I was anticipating that there would be a big mess and a huge inconvenience. But even the demo was done very neatly and efficiently. Lou even took the time to re-connect the toilet each night so that I wouldn't be left without. Lou did an amazing job, and it was a pleasure working with him. Once again, I am pleased to recommend Lou for your kitchen or bath project."