Get matched with top water heater installers and replacers in Burnet, TX

"The plumber that showed up was polite. Listened to my issue and got right to work. Wade was our plumber."

At Juan & Only Plumber, we pride ourselves on being more than just a plumbing service. We are a dedicated team of professionals committed to providing top-notch plumbing solutions to the Austin, TX community. We deliver reliable, high-quality plumbing services with a personal touch.

"The installation went well. Justin from sales is awesome and took all the inputs and scheduled the installation appropriately. The installation team Doug and JD are excellent. They worked very hard in the hot sun and installed very patiently. Very cooperative, cleared all the questions we have. We had an issue with the drainage of the purifier as it occupied our washer and dryer which prevented our washing machine installation and Costco denied the installation. But upon contacting prostar Doug or JD came and resolved the issue in no time. He installed the washer and dryer as well. Really appreciate the team and their services.."

"I had a water heater fail on a Sunday morning. I submitted a request and got a response in less than a minute. The person was extremely helpful and we arranged an install only a few hours later. I couldn't be happier with the service and attention to detail. *This review was migrated from an affiliated account on Angi with an original submission date of 2/18/2021."

"They were very professional found the water leak and fixed it for the appraised price. I would hire them again."

"Before the water heater installation, the technician said that in order to meet code requirement the water heater needed a vacuum breaker, which cost $95 above and beyond the $900 coupon price.  I said to him that the coupon price should be for a water heater that met all regulatory requirements instead of charging me extra for the vacuum breaker that's a code requirement.  He said no.  Since I needed the new water heater badly, I asked him to go ahead to install it and I would call his manager to talk about this.  When I called the manager he said he had to talk with the technician when he returned to the office the next morning.  When I called the manager again Monday morning after he had a chance to talk to the technician, he reduced the charge for the vacuum breaker to $30, perhaps the cost of the parts.  However, I still think that the vacuum breaker should be part of the package cost because they are supposed to supply and install a water heater with all parts required by prevailing codes because it's not an optional equipment.  Also, the technician used a pressure regulator, a flexible copper hose, and a power supply cable from my old water heater instead of using brand new ones.  Since the coupon did not list all these details, I couldn't argue about this, but the previous company which installed my last water heater supplied all these brand new, including the 3/4" brass ball valve for free while I had to pay $95 for it now.
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"This was a kitchen faucet replacement. When the plumber opened the new faucet box he discovered that new faucet had been broken and returned to the store. He rescheduled the installation for the next day and did not charge any additional fee to return to finish the job."

"Justin’s services went above and beyond. He did an excellent job replacing and having to readjust my pipes. I will be using Austin plumbing Express for all my properties from now on. Excellent work and arrived quickly to remediate my situation. Very Thankful."

"They fixed the sink by fixing some part on it, no replacement part was given, and charged me an excessive amount for labor ($195) and the tank replacement in the bathroom---I provided the parts and I was charged $285 labor for that. They were here for less than an hour and we're out $480. And they also left a mess. I was not happy about that. I cannot believe the cost and then to leave behind a mess in my bathroom. Unacceptable."

"Andrew communicated well and quickly came to see the issue with my pool plumbing. He found me a cheaper option with the same quality RPV valve. He even added release valves to drain pipes before freezes to prevent future damage. The job was completed within 30 minutes and he could have charged me a lot but he gave a very reasonable price which I will continue to use his company. Glad I found him and his company. Good quality customer service that is hard to find these days. Definitely recommend."