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"Price and service were good. However their pricing method is not transparent. Enoch will ding you big time for small parts needed to install all water heaters. (Note: Enoch disclosed the potential for these charges in the fine print of their bid). For instance, Enoch replaced the water pan... it?s a $5 part at HD and they charged me $40! Same story with some flex tubing... It?s clearly a way to present competitive bid and ?sting? the customer at install... Enoch, just put it in the initial bid! I would have paid them on receipt of the bill but made them wait a few weeks because their pricing practices."

"The plumber that showed up was polite. Listened to my issue and got right to work. Wade was our plumber."

At Juan & Only Plumber, we pride ourselves on being more than just a plumbing service. We are a dedicated team of professionals committed to providing top-notch plumbing solutions to the Austin, TX community. We deliver reliable, high-quality plumbing services with a personal touch.

"The installation went well. Justin from sales is awesome and took all the inputs and scheduled the installation appropriately. The installation team Doug and JD are excellent. They worked very hard in the hot sun and installed very patiently. Very cooperative, cleared all the questions we have. We had an issue with the drainage of the purifier as it occupied our washer and dryer which prevented our washing machine installation and Costco denied the installation. But upon contacting prostar Doug or JD came and resolved the issue in no time. He installed the washer and dryer as well. Really appreciate the team and their services.."

"Jeff was great. We had two other roofing companies make repairs on a leak, and it was not fixed by them. When Jeff came out, he was able to spot a possible problem area right away. The person who did the actual repairs was very thorough. He did find an issue and corrected that problem, did an overall check of the rest of the roof, and corrected some other areas. We were pleased with the company overall."

"It went beautifully. Not only were the plumbers courteous and knowledgeable, the work was excellent. Their attention to detail was amazing! I would highly recommend them."

"For starters, I was somehow allowed to purchase a Big Deal through this company even though they didn't service my area. The person I spoke to (I assume it was the owner) was professional about it and said since I had already purchased it he would honor it even though they didn't normally service my area (Leander, bordering Cedar Park). 
My house was built in 2006 so it's not very old. I'm sure the grout has never been cleaned though. They came out and cleaned it and when I got home I literally didn't think they had cleaned anything (my wife was home and saw them clean it though). I called them back, told them I wasn't happy and they said they would come back out for no charge. Again, very professional and much appreciated.
They came back out and this time they used an additional brush to hand scrub the grout after the machine. My wife confirmed that they didn't do this the first time. I spoke to the second cleaner and we found a spot before he started that was tucked away in a corner and obviously clean due to it never really being walked on and he agreed that all of the grout should look like that spot when he was done. After the cleaning the grout is wet and therefore you can't really tell how clean it is. Unfortunately, after it dried it still was not as clean as the clean spot in the corner. However, there was a noticeable improvement between the first and second cleaning."

"It is the best money we have spent on getting our house ready to sell.  The gleaming white grout makes the whole bathroom look new and updated.  Giovanni was very easy to work with and professional.  Work was done on time and he communicated the schedule and how long it would take.  I would definitely use them again for any grout, tile or caulk work.
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"Justin’s services went above and beyond. He did an excellent job replacing and having to readjust my pipes. I will be using Austin plumbing Express for all my properties from now on. Excellent work and arrived quickly to remediate my situation. Very Thankful."

"Everything went great; it was for 2 of my tenants and both were satisfied with the work. I have a list of projects to continue doing business for the next month."