Get matched with top septic system installers and replacers in Butler, MD

"This is a family company that does good work. I had used them two years ago for a backed up sewer line so I used them again this time. I am still pleased with their service."

"Young Septic was so great in the middle of a serious septic ordeal. Randy was very clear and thorough about what the problem was, and was incredibly easy to work with the whole time. It took two days for a total septic system rebuild, and throughout the process they were there to answer any questions and explain anything we had questions with. They even let my excavator-obsessed daughter ask them a million questions. I’ll be sticking with them for maintenance for sure."

"Received fast up-front price from BFMD for our sewer line dig up and replace, and repair of basement cleanout. BFMD moved quickly to repair the cleanout and provided free line cleanings as we waited for the dig up. Scheduling of the dig up and replace was repeatedly delayed - nearly three weeks beyond the initial estimated start date - which was very frustrating as we were having sewer backups in our home. Can’t speak more highly of the plumbers on staff - Nick in particular. They were knowledgeable, friendly, and clearly cared about their work and satisfaction of the clients. Management should work to improve scheduling process and establish clear internal policies to provide clients assurance of timeliness of work."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"John replaced our sewer line in the fall of 2013. What struck us about John when we first met him was his honesty. He treats his customers like he wants to be treated when someone works on his home. He doesn't overcharge or offer things that aren't needed. There are no hidden costs. He will go out of his way to make sure he helps people, agreeing to do our job in Virginia even though he usually only worked in Maryland at that time (he is licensed in both states). We felt his quote was fair and reasonable and he answered all of our questions in detail. Having a sewer line replaced can be a bit traumatic, just in terms of the destruction it causes in the yard. But John's work was excellent. He used up-to-code materials and when our water line broke in the process, he handled that emergency with grace and did not charge us extra. We thought the guy who did the back hoe work could have made our yard a bit more level when putting the dirt back, but we've had landscaping work done since then, and everything looks good now. That is something you'll want to plan for though in terms of cost. You'll definitely need to put in grass seed or sod, and maybe some creative bushes, flowers, etc. like we did. For our next plumbing job, we will definitely hire John again. He is an all-around great guy, very knowledgeable and we trust him with our home. We've also recommended him to a family member in Olney.
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"Robert Boccia, the owner of the company, came to my rescue within about an hour of when I called. A rental property had a complete blockage in the waste line. He rearranged his schedule so they could do the line replacement the next day. His crew began working around 9am. The waste lines for all the other houses in the neighborhood line up with the front bedroom window. That also lined up with where waste water lines were found in the house. The crew worked hard to minimize damage to the tree that my late father had planted and loved. When, after several attempts, the waste line couldn't be found, calls were made to the City offices to determine where the line actually was. While time and effort could have been saved by calling ahead, in most cases, it wouldn't have been necessary because waste lines are typically buried in a predictable fashion. My house proved to be the exception. Finding out where the waste line was actually located turned out to be good news and bad news. Instead of being to the left of the walkway to the house, it was on the right UNDER a concrete parking pad. This significantly changed the scope of the job. Again, the crew found a solution that minimized damage: instead of breaking up the entire parking pad to dig out the old line, they took out the rightmost portion of the pad, which, happily, came away cleanly, and dug a trench to the right of the clogged/collapsed portion of the line. They found the waste line close to the house, attached new pipes and then ran a new line to the right of the old line, essentially doing a bypass. I had previously spoken to another company about my waste line problem, and they didn't know their right hand from their left. I'm so glad I called Glenoak Plumbing to do this job. It needed to be done immediately and correctly. It was."

"Nathan Eagle is a pleasure to deal with. He kept in constant contact throughout the project, and updated us regularly. The subcontractors who did the electrical and excavation work were also very professional. Ours was a very complicated septic replacement, and Nathan made sure that the county approved all changes and that we understood what was happening. He ensured we were happy with the final result. His price was fair. A septic replacement is not a fun or pretty investment in your home, but for an old house (55 years on the original system), it is necessary. We no longer have to worry when there is a heavy rainstorm or when we have guests. Thank you, Nathan!"

"The Estimator was very nice and responded quickly to setup the visit and schedule the work for an old DC home with galvanized piping. The 2 installers (one very nice - Chris) did good work and cleaned up well, but didn't communicate the issues that popped up! This was irritating. They left although there were leaks and sewage coming through the kitchen sink when you turned on the bathroom sink etc. The installers claimed someone was scheduled to come the next morning, but that wasn't true because of the communication issues. Also, they promised a plumber would show up on the same day as the stoppage, but they never showed up or called. They apologized the next day, but my elderly mom still couldn't use her bathroom on the 2nd floor and had to go down to the basement to use the restroom for 5 days. They even mentioned that I had to pay for snaking the pipes although we had no blockage until the installers finished their work. The Estimator got an installer/repair tech Chris Hardesty (2nd Chris in the company) to snake and remove the stoppage (for free how nice) and fix all of the remaining issues. He is a great tech!!! He is the reason I gave an overall rating of a B. He was an "A" but the other service averaged to a "B". Thanks Chris!!! If you don't have an older home, then you should be fine, but if you do good luck with finding out promptly."

"We needed our water heater replaced. It was somewhat complicated because we wanted to upgrade the tank in size, but we had limited room for it. There was some back and forth in finding the appropriate tank, but the salesperson and technicians were very pleasant to work with throughout the whole process. When the pipes were moved and the tank was installed, it was done efficiently and professionally. We are very happy with our experience and the final product."