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"I have had a pleasant experience using Home Genius to replace my porch siding. Everything went as planned and I love my new look."

"Overall, I had an outstanding experience with everyone from John Krause Construction. Their customer service was most impressive. They asked about and worked around my schedule, were all prompt, courteous and friendly, and showed a true desire to complete the work to my satisfaction. Their explanations of the work to be done and the time it would take were clear and accurate. They started the work in less than a week after I signed the contract, and completed it in a week. This was well beyond my expectations since a lot needed to be done, including drywall repair and painting some hard to reach areas, shingle repair, gutter cleaning, and concrete step repair. Their cost estimate was competitive and fair. There were a couple hiccups along the way, including matching the interior paint color and trouble with installing a door handle, but everything worked out ok. I would certainly hire them again for any general home repairs/improvements."

"Very professional group. Work was performed in three days and included a complete tear down and replacement of the siding, facia, soffit and gutters. Top quality material was used across the board. House looks better than new."

"Amazing experience! Tim was great walking my mom and I through through process of siding and gutter replacement. Very quick process and now my home has a wonderful new face-lift! 😀 Heather and Elvin were also very helpful in the project."

"JDH did an excellent job on rebuilding my deck. They were very detailed and very efficient. I would definitely hire them for work in the future and recommend them to friends or family."

"Quick summary: We could not be happier with the level of service, quality, and professionalism we received from Mackay. We have already recommended them to friends and would wholeheartedly encourage anyone who needs their roof repaired or replaced to retain Mackay. They exceeded all of our expectations.
The gory details: We recently moved into our new home in DC, knowing that the roof on our 1920's rowhouse had the original tin roof that had been poorly maintained. After a moderate rainstorm caused some minor leaking in our second floor ceiling, we realized we couldn't delay the roof project any longer. While we received a few different estimates, Bill Jr. was able to come out the very next morning and actually talked us out of a few of the more expensive fixes as being unnecessary, saving us about $2,500 in the process. Even before we hired him, he also took an extra 20 minutes out of his day and, expertly employing some duct tape and trash bags, MacGyver'ed part of the roof covering that had been missed by the emergency repairman we retained to cover the roof with a tarp. He explained everything clearly and helped us understand why a total roof replacement really was necessary and why a repair would be insufficient. 
If we had picked on convenience and price alone, it would have been an easy choice. They started work the next day which was an unbelievable turnaround from estimate to work, since  most other companies couldn't start work earlier than two weeks out. Their estimate was $1,500 cheaper than the next closest estimate. Not only that, but they included the cost of any roof wood/beam replacements in their estimate, while other roofers gave us conditional pricing estimates and most would not guarantee a total job cost. Not only that, but they finished the whole job--a total roof replacement, including gutters, mansard, some rotted wood (included in the price!), and two skylights--in a single day. The quality of work was top-notch, the new roof looks great, and we have had zero leaks or any other problems, even in crazy downpours.
They weren't just cheaper and faster. Bill Jr and Ben are great guys, they will give you their honest opinion, and they throw in a rocking Canadian accent for free. They did everything they promised and exceeded our expectations in every way. We recommend them unequivocally.
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"I would highly recommend EA Roofing and Siding LLC to anyone contemplating a roofing project. Prior to contracting with TJ, the owner of EA, I had spoken with him on various other roofing jobs he was performing throughout our community. On each occasion he took the time to answer my roofing questions with a high degree of knowledge and professionalism. When TJ began work on the second of my two neighbors' homes, I made the decision to work with EA Roofing on my roof replacement project. TJ paid a visit to our home and walked us through the various steps of the project, reviewed various samples/types of roofing shingles and provided us with excellent pricing on the project. In addition, TJ provided references and locations of roofing projects he had completed in the local area in order to assist us in making our final shingle selection. This was key in our selection of the proper color roof shingle as it provided us a means to not only see the shingles on a specific roof but also what the color of the shingles look like at various times of the day. Lastly, all of our questions were answered to allay any fears we had about moving forward with this large project. Our roofing project was completed in a single day with 10 men working on the roof from 7:00 am until nearly 7:00 pm. in the evening. All of the area surrounding my home was covered with tarpaulin. One of the men on the team cleaned up on an ongoing basis throughout the day so that by the time the project was completed in the evening, all debris (old underlayment, shingles, nails, etc.)had been removed from the surrounding area leaving the house in exactly the same state as it was when the project began at 7:00 am. Any and all issues/concerns were immediately addressed by TJ and his team in a punctual and professional manner. We couldn't be more pleased with TJ, EA Roofing, and our new roof!"

"Painters arrived exactly on time and accomplished all tasks the same day. The manually stripped the deck and applied two coats of stain. They carefully cleaned and then painted the foundation concrete as it had got dirty over the years. They also scraped, caulked and painted a large bump-out window off our living room.
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"Hammer and Nail contacted me within 10 minutes of my submission of an online request  for information. That right off the bat impressed me as two other contractors I contacted prior to Hammer and Nail never contacted me back even after I left them voice messages. Hammer and Nails sales rep Nikos came to my home and showed and explained to me all of my product choices and then spent a significant amount of time measuring and remeasuring the monster size door to be replaced.  Prior to my door order being submitted, another Hammer and Nail employee came to re-measure and confirm the original measurements. Due to the size of the door (and double screen doors) and transom it was pretty much a custom built door and it did take about 6 weeks for the door to be delivered from the Marvin factory but I was informed by Nikos that that would be the case and I had no objections to the time frame. Once the door arrived, the construction staff quickly scheduled installation. James and his install crews showed up exactly on time. James and his crew were very courteous and took great measures to protect my floors before demolition of the existing door. The guys did an excellent job of installing the new doors and transom. James himself made sure that the screen doors latched properly and that the doors were aligned perfectly. The crew used spray float insulation instead of cramming in little pieces of fiberglass insulation. The crew did a great job caulking the walls inside and out and cleaned up after themselves before they left. I am so pleased by this experience with Hammer and Nail that I will be calling them in the near future to replace my basement door.
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"The initial estimate in August 2015 went very well.  We were very pleased with the quality we were getting and the quoted price.  The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating.  We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message.  Once they understood the mistake, they immediately rectified by making time for us as planned.  
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm.  Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark.  They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate.  We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window.  The next morning, we completed the clean up ourselves outside.  We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark.  We communicated that to the company in writing and by phone.  We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it.  After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and  professional.  I just wish these interactions were followed up by action.  Our issue remains unresolved more than five months after installation.
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