The Basement Doctor
The Basement Doctor
PROUDLY SERVING THE COLUMBUS AREA SINCE 1987 The Basement Doctor has delivered quality services, exceptional results, and the most competitive prices to homeowners in Ohio. With more than three decades of experience, you can trust our waterproofing team of experts to handle your next home repair project as quickly and efficiently as possible. We understand your home is one of your biggest investments. When you need to make improvements or repairs, you don’t want to deal with a company that cuts corners. Luckily, we have three decades of satisfied customers. Additionally, we have certified installers who deliver dependable basement waterproofing, foundation repair, and crawl space encapsulation services. Lastly, we use the best products, which last longer and provide permanent solutions to your home problems. Our goal has always been to provide Ohio homeowners with a drier, cleaner, healthier, safer, and more energy-efficient place to live.
"In Sept 2025, I signed a contract with The Basement Doctor (J&D Home Improvement, Inc.) for full crawl-space encapsulation of two crawlspaces and a dehumidifier. After the work was completed, I discovered that only a partial vapor barrier was installed?none of the core components of encapsulation (sealed walls, insulation, sealed vents, etc.) were included. When I raised concerns, the first project manager dismissed them, then emailed that they had installed a ?vapor barrier per contract,? which was false. A second project manager later admitted in writing that the work was not a full encapsulation and that pricing drove their decision to downgrade the scope?without informing me or changing the contract. Despite my efforts to resolve this professionally, including providing a third-party inspection showing missing components and offering to negotiate, the company missed three deadlines to respond. "
Joshua E on November 2025
PROUDLY SERVING THE COLUMBUS AREA SINCE 1987 The Basement Doctor has delivered quality services, exceptional results, and the most competitive prices to homeowners in Ohio. With more than three decades of experience, you can trust our waterproofing team of experts to handle your next home repair project as quickly and efficiently as possible. We understand your home is one of your biggest investments. When you need to make improvements or repairs, you don’t want to deal with a company that cuts corners. Luckily, we have three decades of satisfied customers. Additionally, we have certified installers who deliver dependable basement waterproofing, foundation repair, and crawl space encapsulation services. Lastly, we use the best products, which last longer and provide permanent solutions to your home problems. Our goal has always been to provide Ohio homeowners with a drier, cleaner, healthier, safer, and more energy-efficient place to live.
"In Sept 2025, I signed a contract with The Basement Doctor (J&D Home Improvement, Inc.) for full crawl-space encapsulation of two crawlspaces and a dehumidifier. After the work was completed, I discovered that only a partial vapor barrier was installed?none of the core components of encapsulation (sealed walls, insulation, sealed vents, etc.) were included. When I raised concerns, the first project manager dismissed them, then emailed that they had installed a ?vapor barrier per contract,? which was false. A second project manager later admitted in writing that the work was not a full encapsulation and that pricing drove their decision to downgrade the scope?without informing me or changing the contract. Despite my efforts to resolve this professionally, including providing a third-party inspection showing missing components and offering to negotiate, the company missed three deadlines to respond. "
Joshua E on November 2025
