Kitchen & Bath Specialties
Serving Canton, IL and surrounding areas
In business since 1985
Free estimates
"I didn't expect to have to write this. Even waited a few weeks after the work was "completed" in order to live with the results a bit, but here goes. I had Kitchen and Bath Specialties (Joe Laverdiere ) come to my home to redo my bathroom. They were to replace the drywall, put in a tiled walk in shower where I once had a tub, etc. I assumed it would be a right hand drain since the tub had a right drain. Here are some issues I faced with this company. I came home from work to find they had cut out the concrete (house is on a slab) to put in a center drain instead. That's not the bad part. When he went to get the shower pan, they didn't have a center drain, so he ended up doing the right hand like he should have in the first place! I have no idea how they repaired the concrete under the pan, since that pan was put in while I was at work. The tiles in the shower have some even grouting, but in other places the grout is uneven as the tiles weren't cut quite right. He told me the sanded grout did not need to be sealed, but all articles I have read recommend sealing, so I have done that since they left. The air conditioning/heating vent on the wall is white. It had white screws in it. They took it down to work, and when they put it back up, they used black screws. I have no idea where the white ones went. Not only that, but they put it back up and tried to paint around it, so I had to clean grey paint off the white vent and I had to go buy white screws to put it back properly. I showed him one day where I wanted the grab bar to be placed. He even put some pieces of tape on the wall to remind him where to put it. Guess what? Next day I get home and it's not placed correctly. Of course now there are holes in the tiles, so to redo it would mean replacing the tiles too, so I let it go. Even though it was new drywall, they did not paint behind the vanity. Nor did they paint behind the stool, except for the wall showing below the tank. Since the vanity and stool had to be removed to replace the drywall, the new drywall should have been painted. There was also paint all over the toilet tank lid. I pointed out where the drywall joints were not smooth in a number of places. Joe said once I hung towels on the towel bar that would not be noticeable and that the joint where the wall and ceiling meet over the sink was noticeable because of the type of paint I chose (eggshell) and because the light fixture was facing upward. I told him if it was done correctly there would be nothing to hide or notice. They did work on those two spots, but other places are not smooth. They broke both light bulbs in the fixture but failed to mention it to me. I went to replace them because one bulb burnt out and nearly cut my hand in the process. Now let's talk about cleaning up after themselves. My front and back door had lots of hand prints on them. Ever hear of a door knob? There were spots of some white substance on the concrete on the patio they never cleaned up, but they said it would wash away when it rained. We've had a couple of good rains since and they are still there. There are bits of some adhesive on my carpet that I can't get out. I may have to "trim" it. I asked him to paint the inside of the bathroom door the same color as the trim, a very light grey. Nope. I think all he put on there was white primer. One day I was out mowing the yard when Joe left. I went inside when I was finished mowing and found the bathroom light on, the bedroom light on, the hallway light on and even though the air conditioning was on, the front door was standing open. Another day I noticed the side door to the garage was on so I went out to close it. Not only was the door open but the light in the garage was on too. Walking back to the house I see the outside spigot is dripping water. Seriously? So to sum up, the drywall job was not finished smoothly in all the joints. The painting is not even in some places. They did not wipe down all the dust from sanding before beginning to paint, so I will have to redo. I had to seal the grout and clean the tiles and the tile spacing is uneven. It really sucked the joy out of having the room redone."
+5
Recommended by92%of homeowners
