Get matched with top new windows service pros in Caroga-lake, NY

"Ok so I am writing a review everywhere I can for David and crew. Basically havr been using David and J&D for every aspect of the house! Windows, Doors, Facade wall, Kitchen, Siding etc. Have yet to have any bad experience with these guys!! Wonderful, efficient, courteous, professional, and I cannot say this enough… what a crack up! Thank you so much guys for taking care of me and my winderful “new” home. It is an honor and a pleasure working with you!"

"Poor installation quality, lack of follow up for warranty coverage. They sub out to local contracts with apparently no quality controls. Gunner put on a new roof, new siding, new front doors, and new gutters. Not one of those was done to complete satisfaction. They covered my dryer vent with Hardie board which could have caused a fire if I didn't smell the burning smell while I was doing laundry. My front 2 doors came in the wrong size after 8 weeks and they had to reorder which took another 8 weeks. Finally, the doors were installed improperly: surrounding trim too short, covered a gap under the step with flashing, and didn't align the doors properly. The flat roof part had to be redone 3 times and it still wasn't properly installed. The property manager at the time, who has since left, was very nice and gave me $1500 credit. I had 2 other roofers out since to look at the problem and both said the flashing was installed improperly and they have to pull off boards etc and this will co"

"Work was started as soon as weather permitted. All seems fine, and the installer seemed very proud of his crew's work."

"Horrible. They had an incompetent subcontractor install my door who damaged my brand new few days old floor, broke my siding, damaged the door, left the old door and trash from the installation on my front yard, and left the outside unfinished. It is open to bugs, critters and the weather. When I contacted Pella about the incident, the sent a rude condescending install manager who laughed at the damage that the subcontractor did. Pella refused to provide me with their insurance info so I can submit a claim for the $10,000 damage to my home. There was no support from Pella corporate as these are all independent owners. The door was installed crooked so it doesn’t close, the screen was damaged, their were dents and dings all over the door, the glass was scratched, the guy attempted to nail the threshold into concrete slab (u can’t put regular nails into concrete!!) so they popped up and curled. My dogs paws got injured because she stepped on one of these curled nails. Chris Schaefer, the salesman, refused to return any of my calls or texts regarding this situation. I decided to dispute the charge with my credit card company and now Todd Stivers, the installation manager, said they will not discuss anything further until I submit a certified check. At this point, I want my house repaired. Horrible company. They use subcontractors for their installations who are not insured and if they cause damage, Pella doesn’t stand behind it or offer to repair or file a claim with their insurance provider. All they care about is making that sale, no matter the cost and to **** with their customers afterward."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"There is an issue with work that was done by Donnie Long that is under warranty. Donnie refused to stop by to look at it or take responsibility. He said it is a manufacturer issue and that he doesn't have time to get involved with it."

We have been in business since 1945. We have over twenty five full time employees, and have not had a lay off in the past two years. We do not accept deposits on a job, no money changes hands till the customer is satisfied.

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"I rented for seven years. It was a constant nightmare. No pest control, maintenance requests are just ignored or months late, rent hikes are constant. Total scum lords. Rent hikes costed me $700 monthly ($100 more each year) Told me to pay for my own pest control for the rodents and roaches at this property and won’t pay me back (totally breaks the law and doesn’t care) Using rent fixing as well. Run for the hills, hopefully these terrible deplorable peoples will shut their doors soon."

I have a total of 12 years experience in complete home construction. I have multiple employees and stay away from sub-contracting.