Get matched with top drain line breakage camera locaters in Carol Stream, IL

"We have had a problem with our main building drain line clogging once a year, every year, since we purchased our home 14 years ago. We had it cleared around Thanksgiving of 2022 and it was again blocked only 2 months later. Fed up, I wanted to understand what the exact problem was, and proceed with fixing it. Tim and I spoke at length and therein I explained the history behind the issue (including experience from rodding the line myself on previous occasions). Tim explained what he thought the problem might be, based on his experience, and discussed various options including firm costs (not the "well, it will cost somewhere between $5 and $50,000" BS). We talked for about 30 minutes whereas conversations with other plumbers usually lasted all of 3 minutes wherein they explained how much it would cost, how they expected to be paid, and when they could come out. Tim showed up promptly at the agreed-upon time with Pedro and the two of them went to work. Without going into details, those two spent approximately 4.5 hours working my issue during which time they mechanically rodded the line 5-6 times, ran a camera into the pipe following each rodding, and then hydro-jetted it twice (might have been three times and they inspected the line using the camera after each hydro-jetting as well). I paid extra for the hyrdo-jet but I knew that they would probably need to resort to this following our phone call and again, I understood going into it exactly what the cost would be. These guys really busted their tails (other plumbers were typically in and out in an hour or less) and from what I could actually see via the camera, Tim and Pedro appeared to fix the problem once and for all. I spent a lot of time with them (as an engineer, I am curious by nature) and I felt like there were times when they could have said "Yeah, good enough" but they would talk and say "yeah, we should really do [this] again." In summary, Tim and Pedro were very professional, VERY hard-working, and extremely thorough, and I received a service that I feel was far in excess of that provided by anyone previously. Tim is the only person that I will call in the future should I need this service again (but I doubt it!). Finally, there were not surprise or escalated costs. Fantastic experience! Thanks Tim and Pedro!"

"The basement had an awful sewage smell and the water from the basement washing machine, sinks, and toilet wasn't flowing into the ejector pump pit to be pumped out into the overhead sewer. Water had also backed up into the laundry room. J & S came the next day, inspected line with camera, and did a rod of the sewer line. The main pipe under the basement foundation was clogged bad; however, J & S opened the line and fixed the problem. The employees (Daniel, Jorge, and Rosalio) were on time, very professional, and cleaned before leaving. Daniel also pointed out some other sewer/plumbing issues that he recommended be fixed in the future (with-out being pushy). I would recommend this company after my experience with them."

"If I could give Ben more then 5 stars I would. From the moment he got to the house Ben was friendly, respectful and informative. I spent 2 hours with him as he identified the problem. He rodded out the line and showed me in depth with his camera what was happening with the sewer line. He was helpful every step of the way. I am going to make sure to refer Ben to anyone who needs a plumber because he was great, do not hesitate, ask for Ben and you will not regret it."

"Terrence Spranger was my plumber. His quote was fair. He was on time to the job. He replaced my hot water tank and shut off valve. He suggested placing a tray under the tank that has a drain hose just in case the new tank eventually leaks then it won’t run all over my basement. He had the model and serial numbers added to my receipt for insurance purposes. He was very personable and put the customer first. He went beyond what was expected of him to do. Thank you"

"He came out in the middle of the night when I was having water leaking from underneath my sink. He went above and beyond when no other plumbing company was willing to help. I would highly, highly recommend!"

"Mike was very responsive to our needs and answered all of our questions. He diagnosed the problem with our sewer drain right away and was able to come out within the next week. His crew was very polite and did an excellent job explaining the work that was being done. I would highly recommend Mike and his company to get the job done right."

"I highly recommend Copper Sky Plumbing. They are very prompt and professional. We initially used their service to replace a leaky Back Flow Preventer. Since then we had a leak in plumbing between the walls and they made it a priority to immediately visit our house, diagnose the issue, make a small cut in the wall and fix the issue. All this was done without any major dry wall damage."

"Thomas was amazing. He cleared my drain and also answered any questions that I have. He also was great with my little dogs who were curious. Highly recommend."

"Very fast, on time service. Needed tub drain unclogged. Good professional workman quickly unclogged drain. Answered any questions I had regarding prevent clogged drains again. Reasonable price for work done. So far so good."

"Came out quickly and cleared my sewer drain clog for a reasonable price. Would call them again."