Get matched with top pipe repairers in Carrboro, NC

"The representative from Modern Plumbing took pictures, explained possible sources and how to figure out the source from use. Once the source was found, described the repair and had it done in 20 minutes with a minimum of fuss. Very impressed with the detailed explanation throughout this issue. FYI, this was done via my Home Warranty, so the cost is not indicative of the actual charges."

"They are the best ! We had a repair that required a return visit on a Saturday that was made by a Supervisor with his family!"

"We were purchasing a home that had some repairs needed before we could close. We had Devlin come out to do the repairs. Overall the repairs eventually got done, but not without having them come out multiple times to complete it. They were supposed to replace the whole sewer line, but when we went to look after they said they were done, there was still a section that had not been replaced. We called the owner and he had the technician come back out to finish the job. To replace the sewer line, they had to cut a hole in our ceiling. They then left the piece of our ceiling on the floor and never replaced it, even after asking them to replace it. When they replaced the sewer line they drove a truck and trailer through our front and back yard to take away the pieces, which we were not pleased with. Overall the work got done, but we had to get them to come out multiple times to finally complete it, and they did not treat our home with respect. We were disappointed and will not be using them again.
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"Came on short notice, leading into a Holiday and did what looks like quality work. Was quick, efficient, and courteous.
Wasted no time and did just what was needed, and had quality parts.
The price, $210 for about 25 minutes was not excessive, because it was same day, leading into a Holiday, and it looks like quality pipe parts were used, etc. but it was slightly expensive. If it had been $199 I would have given it a "B" for price, and if $149, would have given it an "A" for price. Everything else is "A." 
I would use them again for a same day need, but would shop around for alternatives if there was some time flexibility.


UPDATE: I called these folks back on two subsequent occasions and the first went well diagnosing a leak ($950. The second, though, was not good. They said they would come by that day for another appointment, for installation of two items, but never came. I called back and followed up and no one returned my call. After waiting much of the day for a contact, I contacted another plumber. Disappointing to have that kind of experience after two pretty good ones.

Accordingly, I'm adjusting the rating down to a "C." Not coming at all, and not following up is not acceptable."

"Outlets and switches replaced. Ceiling fan installed"

"One Call Plumbing responded quickly to our inquiry, arrived at the appointment on time and provided a reasonable estimate of the work. Work was completed timely and to our satisfaction. They saved us money by repairing, rather than replacing, the toilet even though a previous plumber had told us it was beyond repair. All around a good experience."

"Problem of leaking out door faucet was fixed.
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"Very professional! In addition to flushing hot water heater, he checked all the other plumbing pipes through out the house for leaks or potential problems. I would call them again and highly recommend."

"how did it go? fair. they use spray painting and there is drift. I had to call them back because of paint drift on the windows. they came. but it would seem to me that they should know that spray painting drifts and would be astute to cleaning any drift. the biggest problem is: background here: we had the house painted in fall 2015. in fall of 2016 I noticed peeling paint. the contract and their website stated 2 year warranty. Cary Rizzieri, President/Owner said in fall of 2016 it was getting to cold to paint outside. fair enough. wait until spring 2017. spring 2017 I contacted him again. Mr. Rizzieri said wait until spring rains stop. fair enough. in May 2017 I called yet again. Mr. Rizzieri said he would have the failing parts painted by mid-June 2017. Date came and went...not a peep. I called/emailed again. We spoke and he indicated when he stopped by that I had a lot of exterior work done and he would have his crew come by and paint at cost. I did have some wood replaced on a screen porch amounting to about perhaps 50 or 60 linear feet. I declined at it was $350 and I could do it myself at a much reduced cost. He was miffed at my turning down his proposal. I then asked for the color codes of the paint so I could by the paint the new wood myself. Yes he said he would have them to me by the next day. that was sometime in July. It is now mid-August. No word, no code, no crew. Nothing. I wrote him stating I was going to take some action since nothing appears to get him to do what the contract stated. Mr. Rizzieri wrote back saying he doesn't run scared. My intent was to prod him into finishing the work. Nothing more. I waited a few weeks thinking he would contact me with a firm date. Nothing. So I decided that I should in the interest of us consumers to post this. I do hope this helps"

"Found my 13-year old water heater leaking in my garage on Sunday, knew it was time to get a new one.  First, I searched in the internet for customary cost of water heater replacement, so I'd know what to expect.  Next, I looked on Angie's List at several companies offering water heater service.  I liked Water Heater Experts because I was able to fill out my info online on their web site.  Got a call back on Sunday!  Said they would be by Monday afternoon  at 3:30 to assess the situation. (I misunderstood, thought they said REPLACE on Monday.)  Got a call late on Monday, that they were running late.  Wesley finally came by about 6 PM, and agreed with me, time to replace.  Said he would bring a new unit next morning and install it.  That was fine.  Tuesday morning Wesley showed up with a new water heater.  I left   for a meeting, leaving him to the job.  I was told I would get a call next day to pay by credit card.  Cool.  Came back home, found nice shiny new Rheem water heater, no mess, no problems. Pipes, vent,  fittings were very neat,  and appeared professionally  done.  I thought they said the job would take about 2 hours, but my wife told me Wesley was working for at least four hours.  Again, no problem.  End result is fine.  When I got the call for payment, I mentioned the $25 Angie's coupon.  The business owner, who called me to collect payment, said they would have to mail a check for $25 instead of taking the amount off the bill since the invoicing was already completed.  Note to readers:  let them know you have the coupon when you call for service, don't wait like me.  Overall, quite a painless process.  I haven't waited to receive the check to write this review, but I'm confident I will receive it.  All communications, phone and in person,  were polite and professional.


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