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"Sales was excellent, but that’s where it ended. Was told someone would come out for accurate measurements to send to manufacturer. No one ever called. Soon i was charged for the doors to be made but never had official measurements taken and it was like pulling teeth for someone to provide me proof that measurements were taken when no one was home. I was told it happened on 10/31 but I was out of state. So must have broken into my property to do it then? Skip ahead two months, one door shows up to be installed but can’t as it doesn’t fit. Shocking. Three months later all doors arrive for install. First time I touch it the screen falls off my patio door. On the other door the hardware isn’t what I ordered to begin with and there is a dent in the steel paneling. So one of three doors is working out for me. In total, it’s been six months since i signed on the contract and i haven’t so much as received a “hey, we’re sorry this has been awful and we really appreciate your $15,000. How can we make it right?” Instead I have to inquire DAILY with someone from installation scheduling (since this is the only contact I have aside from sales) about when and how management is going to fix it. I went with Champion as for the warranty and quality of work. Never again"

"We recently had our entire roof system replaced by PGRS and we highly recommend them! There are literally dozens of roofing companies locally, and I met with a number of them, but PGRS was by far more professional, reliable and customer service oriented than any other!! From the initial introduction of our project manager, Jason Loyd, to the first interview/ quote and finally the completion, PGRS stood out among all of the other companies. Jason was the reason we decided to go with PGRS as he was on-time, extremely knowledgeable, professional and candid about the process and his recommendations. He did not rush the first meeting and took the time to address all my concerns and questions. He was able to answer every question I had and provide realistic/ accurate timelines for our project. Since our roof damage was due to weather, we were working with our insurance company through the process, which Jason made himself available to support whenever we requested. Jason took the time too meet with our insurance adjuster and walk him through his review and assessment of the roofs state. I believe that Jasons knowledge and presence upon the insurance inspection was the key reason that our insurance covered as much as they did. He made himself available by phone at all time, even taking calls after hours for unexpected weather questions /delays. When Jason was not available to us, the owner and operations manager, Edward, made himself available, even coming out to our property to discuss some concerns. A few small issues did arise, as does with any project, but Jason and Edward were very quick to respond, plan and correct anything we were not happy with. In the end, we were very happy with PGRS, and their entire team, including Ceslie and Kelly in the office! We recommend PGRS above anyone else!!"

"He is a pleasure to do business with. He is a perfectionist. He installed a large gazebo. Well pleased with his work. Price was very reasonable."

"It start out with him want 50.00 dollar for the time slot. We agree on the quote and when he got here he change the price to hang the living room curtain. I send him pictures of everything and he said he didn't know that the windows was that long. He start to do and said he couldn't do it. He paint my ceiling a different color in the bedroom and the vents in which he didn't suppose to and said he didn't do that but he did. He broke my night stand and didn't tell me about until I ask him He said he was to busy to tell me about it. I ask him when was he coming back to correct these problems he said he got other project to work on and offer me 200.00 dollar today. I have been trying to get in touch with everyday this happens. He lied about everything he said he didn't do. All of our ceiling are white and vents. Got before and after pictures. I asking him for my money back accept for the TV and curtain robs. He use up some expensive paint we had in basement for another project to paint the ceiling in the bedroom, bedroom that he supposed not have painted the ceiling and vents."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."