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"It took 3 service calls to solve the problem. 2 trips can be understandable as one trip involved replacing a defective ring, but 3 trips should not be necessary. This is especially so since a running toilet is a common problem. Also, on one of the calls their office said a service person would arrive b//t 2-4 and he came at noon. I will say on the third trip they sent 3 service personnel showing their concern."

"I have an unusual situation in that my house was built in 1882, and the main drain for the house is in the cellar beneath a trap door and down a narrow set of steps. <br /> This prevented most companies from doing the job because their machine was too big and too heavy. The Roto Rooter machine could be taken apart into two pieces and put back together in the cellar. Their machine has an 11/16 cable, large enough for main drains.  <br /> Roto Rooter did a very thorough job going about 130 feet or more to the street, and the hourly cost was comparable to low cost companies. <br /> Because they have a special machine that can be taken apart into two pieces and put back together relatively quickly I will only call Roto Rooter in the future.  <br />"