Get matched with top central a/c installers in Catskill, NY

"Our service was excellent. Our technician, Brian, was on-time and thorough in his workmanship. He took the time to give detailed explanations of the potential and actual problems with our central AC unit and was very personable. We thought our system would need to be replaced, and he fixed it by replacing the compressor motor capacitor, saving us much expense."

"Brian was on time and completed the AC repair in a short time. And I m very satisfied with the service as our central AC was up and running thanks to JSP HOME SERVICES and they came out on a Sunday for emergency service. They are the very best!"

"Service Mgr Adam rewired furnace/AC to install WiFi thermostat. Good Job. Knows his stuff. Not afraid of computer type technology. At home with it."

"I contacted several local companies when I wanted to get estimates for central A/C installation. I heard about JSP through the list serve at my place of employment and since the review was very positive I added them to my list. Four companies came out, one company never returned my calls to follow up for the quote, another suggested a system that I knew wouldn't work in my home (not enough attic space) and two companies followed through. JSP was one of those companies and what made the difference were the following: 1) JSP stands behind it's estimate and product. Your installation won't wind up being $1,000 more because of X, Y & Z - when they give you an estimate - that's the estimate. 2) They are THOROUGH. Not only did the technician take time to ask my my needs, my family's lifestyle and walk through and around the outside of my home - he thought about aesthetics as well. 3) The estimate is provided on the spot, hand-written, and explained in detail in case there are any questions. You don't have to chase them down to get the estimate or ask your last minute questions. 4) They are meticulous. Before beginning work they send out someone to do a walk-through to make sure every i is dotted and t is crossed BEFORE work begins. 5) Staff. THIS is where I cannot say enough. My situation was not the normal situation of someone calling to have Central A/C installed - there were extenuating circumstances and Ellen not only listened but she remembered, EVERY time that I spoke to her. I called JSP in February so the timing wasn't urgent and I made it clear that I had time . . . if Ellen and I went three weeks without speaking because of vacations, holidays, or because I just didn't get to it - she remembered me as if we had spoken the day before. I didn't feel like a "customer" - I felt like part of their family, as corny as that sounds. My calls were answered the same day, even if they weren't pressing and even after 5 pm. John, the owner, came out himself and spoke with me about my options as I looked to finalize what was discussed in February. I've never had such amazing customer service for something household related. You'd expect that when going to a spa, a hotel or buying a car - but in this case, they went above and beyond. I really cannot recommend JSP enough. If you want to work with a company that cares about your needs, preferences and your family - they're the ones to go with. If you don't care about service or follow through then you can go with anyone - but I truly believe JSP has the right idea about customer service and I hope they continue to grow as the good guys should. *No, I am not related to anyone nor did I know anyone at JSP prior to calling them for an estimate!*"

"Went very well, fixed my computer quickly, worth the money
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"Very smooth installation. Professional workers, did a wonderful job, would certainly recommend them."

"North Country PHC was a great choice for me.  You should consider it, too.
After the first winter in my recently purchased 1870's vintage house, it was clear that the patchworked heating system, aging and inefficient, was a big problem.  Upstairs had circulating hot water, poorly installed.  Downstairs had old electric baseboards.  There are no ducts anywhere in the house.  What to do?  Call experts!  Several 'experts' then made proposals that fell short in a variety of ways.  
I met Matthew and Karlene Gucker, the owners of North Country PHC, at a home show.  They listened and told me they very much wanted an opportunity to make a proposal.  They followed up in writing to underscore their interest in my job.  As I had liked them immediately, I made an appointment and hoped they would deliver a quality proposal.  
Matthew arrived at the appointed time, toured my house, listened carefully to my goals, took his time and made careful notes.  Before departing, he told me in detail how he would address the problems I had identified, showed me some problems I had not seen with my inexperienced eye, and explained how he would address all my goals for this big job.  He even significantly reduced the cost of the job by salvaging the hot water circulating system by correcting the offending plumbing problems in its installation.  His was, by far, the best response I had received.  
He quickly followed up with a detailed written proposal that outlined the work, the equipment, the time frame and a meaningful breakdown of the costs.  
North Country removed one decrepit boiler and two very old gas water heaters.  In their place, I received one modern energy efficient combination boiler that heats the entire house, as well as provides potable hot water.  The upstairs hot water circulating system now works perfectly.  The old, offending plumbing that held it together is gone and new, properly installed plumbing has  it all working like a dream.  Downstairs, the house is heated by a radiant system that was readily installed from the basement.  The house is warm.  The boiler is silent and costs less than its predecessor to operate.  I have all the hot water I can use.  Mission Accomplished!
During the installation, one of the company's crew members was hospitalized.  No one could reasonably foresee this would happen.  Matthew and Karlene immediately informed me and ensured that it created no greater delay in my job than was absolutely unavoidable.  The communication from them both was excellent and the inconvenience to me was almost non-existent. They made sure I was never without heat or hot water.  The entire delay lasted no more than a few days.  For me, it amounted to no problem at all, but only because of the pro-active response from Matthew and Karlene.  This could happen to any employer at any time, but not all of them would handle it as well as North Country did.  Their attentiveness to the matter was excellent and much appreciated.
I always felt I was in good hands during this large job. My confidence never wavered that I was getting a great result.  I was rarely without heat or hot water, and then only for a matter of a few hours when essential, relevant work was being performed.  
I subsequently had other contractors in the house to perform some work unrelated to the heating upgrade.  I had to nudge them away from their enthusiastic examination of the work Matthew had done.  They were greatly impressed.  When the inspector from the local department of buildings came to review the finished work, he was also most enthusiastic about it.  He told me, "I never see work this good.  You got great work done here."  
Matthew has been back twice, at no cost to me, to check the work and make some small adjustments.  I don't know how this job could have been better.  Thank you, Matthew.  Thank you, Karlene.  
If you have plumbing or heating work to do, Matthew Gucker's expert input should be sought and carefully considered.  North Country PHC delivers.
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We are a hard working, highly experienced, dependable company. Our rates and estimates are fair and we keep them affordable to accommodate the average working family. We also like to get things done in a timely manner. As far as billing, we provide an estimate for the job needed and typically ask for payment upon completion of work. At times, if need be, half down and half upon completion may be required. Our estimates are accurate and we do not like to surprise our customers, so if there is a possibility of higher cost, we will notify you immediately and work with you to the best of our ability. Our overall goal is outstanding workmanship with happy customers. We pretty much do it all. Give us a call and let us know what you're looking for! We service the entire Capital region.

"Outstanding. very knowledgable, pointed out things regarding vents and furnace I was not aware of that will help for the future
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"CHW was very responsive to our urgent need! We filed a claim the evening prior when we notices our A/C was blowing warm air into the rooms. Then by 8AM the next day, we had a call from the service technician saying he was on his way to address the issue! CHW worked with the technician to find out the compressor was the culprit and approved it's repair! Great customer service for a family in need during the hot south central Texas summer!"