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"On 9/29/24, Justin from Noble came out to install a toilet flange riser. He looked at it and told me it would be between $450 and $550. I felt that was a very high price but a toilet is a necessity. It took him 2 hours from start to finish, but over an hour of that time, he was out buying parts at a Home Depot that is only 7 miles away. I was surprised that he didnâ t have parts with him considering this is a very common plumbing problem, plus I told them what I needed over the phone when I made the appointment and specifically said that I was telling them so he could show up with parts. When he said he was done, I looked at the toilet and noticed there were no caps on the bolts that hold it down. I asked if he was going to put some on, he said that most of the time he doesnâ t. He said he would put some on if I wanted, I told him I did. Who prefers the bolts showing on their toilet??? When he was done, he advised that the amount due was $490.00. I asked what their labor rate is, he said $250/hr. It seemed really high so I asked if it was because it was Saturday. He said â No, thatâ s our regular rateâ . So I was charged for two hours of which most of that time was spent on his trip to Home Depot 7 miles away. I paid him. As he processed the transaction on his phone, I asked if I would receive a detailed receipt. He assured me I would receive a detailed receipt in an email as soon as he finished creating it. It is now a day later and I have not received anything. Very disappointing. So in short: 1) So far the toilet is functional. 2) Justin was a pretty nice guy. 3) Price for the job was awfully high. I feel the job should have been 1/2 that amount because he should have had the necessary parts. I feel gouged. 4) The worst part is that I have not received a receipt for my $490.00!!"

"Did not measure properly or take into consideration that he did not know how to do any of the drywall work necessary to complete the project. (We had to hire an additional person, at an additional fee to do the finishing work) He made a hole in the wall behind the bathroom to install plumbing, he did not fix that, said he did not know how to do that. One of the measuring errors occurred due to the fact that he did not remove all of the old walk-in tub materials, which the dry wall person did and fixed the issue with alignment."

"Very prompt and did a nice job installing our water heater and replacing a couple of hoses under a bathroom sink. Pleasant to deal with and great personalities for this type of work. Be prepared to pay in cash as they do not accept checks or credit cards."

"Knowledgeable, punctual, flexible and superior customer service."

"Took care of business. Did a good job and didn't waste time. Easy to talk with and understand. Price was good as well."

"William was very professional and did a great job on his work."

"Fast response and clear communication throughout the process."

"First, about me: I am a 70-year-old male from an older generation. When they sent two young girls with tattoos, I thought, “oh great! (Sad but true). These two girls were probably the best technicians I have ever had the lucky break to hire in my 70 years. This area is notorious for being very slack in the quality of any of the people they send out. These girls were over and above everything I could have possibly hoped for— and I am a man that sets the bar high! If you’re looking for any project at all around your home, at least give them a chance to talk to you. You simply can’t do better. Their professionalism, their warmth and friendliness and above all, their expertise is everything you could hope for when you retain someone to work on your home. God used them to teach me a lesson about judging a book by its cover, lol. Again, I don’t mean to “gush” but you do not know how refreshing it is to get people who show up on time, who “know their stuff” and are warm and friendly to boot. They ARE my “ go to” professionals for any future work I have on my home. Thank you, girls. You are, as they say, “above and beyond.” Your father must be very proud of both of you."