Get matched with top new windows service pros in your area

"Dave and his team were great! They kept me well informed throughout the process. The window install was quick and easy and the final was absolutely beautiful! I could not recommend them more."

"First, let me say I have a beautiful roof with working gutters, no leaks anywhere, and I hope those gutter leaf guards work like they are supposed to. I wish I would have asked if those leaf rejectors work on those pesky sweetgum balls. Secondly, this company did me a favor by doing the job right away instead of putting me on the usual 2-week line up. I already had leaks going on and they were trying to beat another round of rain, so I appreciated that. The problems: 1. The main problem is the form you are given with the estimate. I came away thinking I would be rounding up my money for around $7,000 and I juggled accounts to manage this. The box at the bottom gives only the price of the roof and not the gutters. When I ran this estimate by eight people, only one person (the wife of a lawyer and an astute accountant herself) caught the part about the gutters and leaf guards being stuck in there with the sentence “add below” to the bottom price. The box at the bottom says it is labor and materials for the sum of a previously mentioned total minus 5% the Angie's List discount. I also question why I didn't get the Senior Citizen 10% discount for one thing, as was stated on their website. Some companies do estimates on separate forms for the gutters and roof, which is much clearer. 2. I was living in a fool's paradise already with the gutter issue and then came the news that 90 of those 4 x 8 plywood panels would be needed at the cost of $50 per panel! These things are $15 at Home Depot. Mind you, this added $4,500 to my job. But you the customer cannot be up there on the roof to verify that your decking is rotten and all of it needs to be replaced. Later I saw that 12 panels had not been used and I asked about that, thinking they'd better not be charging me for unused materials. There were some bundles of shingles left too, one of which I claimed in case I needed repairs in the future. I was told that excess material is ordered to not interrupt a job by having to go after more parts or materials. So it came down to 78 panels were used, adding $3,900. This is over 50% of what I thought I'd be paying—a big shock! Later this price per panel was negotiated down slightly in light of the huge whammy this added to my total price and they didn't want me to have a heart attack! I did ask someone for the math schematics on this because even these 78 panels seemed excessive for my house. This is an aspect that every customer should keep in mind with any roofing company, but I wish American Craftsmen would have prepared me better for this onslaught. At least they didn't pressure me when I had to pay in some installments. 3. Despite how I was told how wonderful these gutters and the gutter guards would be, the reality of the downspout extensions wasn't addressed. Somehow the gutter team managed to get the connector boots attached to my horrible BURIED extenders—god only knows HOW as they were completely clogged with dirt and roots and immovable; I got the ax out and cut them from the drainage system so I could connect the new method. I don't know when they had been buried, but I understood quickly enough when I dug them up why my roof was rotting all along the gutters! All gutters are worthless without addressing the carry-away function at the bottom. I understand that most companies are not going to waste time digging up these dinosaurs, BUT the issue needs to be addressed so the customer either goes out and digs the mess up or hires help in getting the proper drainage system set up. American Craftsman came out ahead on this since I had rain barrels in the back and they didn't have to use all the downspout supplies, but the front of the house needed attention. Then when the gutter team came back to cut my downspouts higher up for the above-ground extenders, it was as if no one had told them anything. I had said, texted, and/or emailed my request about four times, but the management still had a failure to communicate with the workers--I don't know which side was to blame. It was a good deal I was home since I had to explain it all over again. 4. Clean up wasn't 100% as claimed. I had plenty of tar paper and wood debris flying around from the roofing job, but I forgave them because it was fiercely cold the days they worked and I did not blame them. But the gutter team left some metal scraps debris, which I picked up. Those could have ruined my lawn mower and were more serious. In the end I paid $11,268 for my new roof, gutters and leaf rejectors. The shingles look beautiful. They are CertainTeed brand with a 50 year prorated warranty."

"Good job very pleased"

"Our project was to replace a deck with a new larger one and build a roof over it. I was nervous about hiring a contractor but Hugo was recommended by a friend. « Go with Hugo, he did a superb job of carpentry in my house ! ». I am so grateful to her! I did hire Hugo. As for his work, the words “top-notch”, “first-rate” come to mind. He and his crew are outstanding professionals. The whole construction was done with such care and proficiency. My husband and I are delighted with the result. Hugo’s work was not inexpensive but I did not want to end up with a car port ! Considering that we got exactly what we wanted, with the quality of both material and workmanship, we felt it was a fair deal. Also, I appreciated Hugo’s passion for his own work and the advice of an experienced builder. As a bonus, he was completely trustworthy, showing up when he said he would, meeting all date-lines, explaining small delays while waiting for Inspections from our County, etc… and taking care of “everything”, like permits or attending to last minute requests. And then, there is another aspect of the total experience: giving us peace of mind instead of worries.. That, to me, was very valuable."

"Our home required rotten wood to be replaced in a number of areas that were exposed to water runoff from poorly installed gutters. Heath did an initial assessment of the work required but advised it could change once he got behind the rotten boards to see the extent of the damage. Of course there were more replacements needed and the price went up but in the end he and his team did a great job getting the work completed. Would definitely hire H&H again in the future."

"It went really well. I would work with H&J again. I'm very grateful."

"Excellent work good company"

"Mike responded right away to my request and was available when I was available -- twice! (I accidentally cancelled my first appointment when I was sleepy). He came out and after trying several things, we both agreed that the reason my disposal wasn't working was because it tired out after 18 years. He went an purchased a new one and came back and installed it all within 1 1/2 hours. Very friendly, professional and knowledgeable. I would definitely hire him again."

"Clinton and team installed a large interior French door in my house, including some framing and drywall work. The cost was reasonable, the work was quality and done on time. 5 stars!! I’m already thinking of other projects for them to do."

""Alem and his associate did an excellent job installing an ADA-compliant handicap ramp, ensuring it met all required standards to pass inspection. Despite some challenges along the way, we maintained clear communication and worked efficiently to complete the project on time and to specifications.""