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"I hired GSM Services to replace my A/C unit and furnace with a newer, upgraded system. A few weeks ago Kelly came to my house to give me an estimate for a new heating and air system. He was on time and very professional. He surveyed my existing system, took measurements of my house, and did some calculations to determine exactly what type and capacity system that I would need. He showed and explained to me several options as well as their prices. He wasn’t pushy as he left in order to give me time to review the different options before making my decision. I called the office the next day with my decision and to set up a date and time for installation. Today (May 22) Kyle and Craig showed up on time and were extremely professional as well. They worked from 8:30 to 5:30 completing the replacement of my entire heating/air system. The field team leader also showed up just to ensure that everything was going smoothly. They were very helpful in answering any questions that I had throughput the day and they took the time to explain to me about the new system after installation was complete (I.e. how to operate the new programmable thermostat). Overall, it was a great experience and I will definitely use them again."

"All the people at Horne HVAC from the phone staff, sales staff, installation team and quality are WONDERFUL. The job from start to finish was handled with professionalism. I would highly recommend HORNE to anyone."

"Installed PurAir filter on my existing a/c system to scrub the air. Was a quick install and the tech was very professional"

With years of hands-on experience and a commitment to reliable comfort, we specialize in heating, ventilation, and air conditioning solutions tailored to homes and businesses alike.\n\nOur legacy is built on honest service, skilled craftsmanship, and personalized care. Whether it’s a simple repair or a complex installation, we treat every customer like family and every project like it’s in our own home. From emergency services to routine maintenance, we’re here when you need us most—rain or shine, hot or cold.

"I was contacted almost immediately after placing a request for service. The technician (Britt) came out to give me an estimate to service my HVAC. The price he quoted was more than fair. We made an appointment and he came with his trainee assistant to complete the work. It turned out that there was a fair amount of additional cleaning and maintenance to be done on the interior unit than we'd originally counted on. He did not want to charge me any more for the extra services. Britt truly went above and beyond my expectations. He and Don were professional, courteous, and a pleasure to do business with. I learned a lot about the system I wasn't aware of so I will be better able to maintain it in future. I also plan to have them come back for regular service. Highly recommended. I would give them more stars if possible. (Photo is the "after" version. Considering the "before" this is amazing.)"

Here at, 3rd Generation Heating and Cooling LLP, we sustain our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business.

One Hour Heating & Air has been serving the Charlotte/Hickory area for 54 years. We promise prompt and professional service to all of our customers. "Always on time, or you don't pay a dime." We look forward to solving all your air conditioning and heating repair, installation and service needs. Call us now to schedule an appointment. At One Hour Heating & Air it is our pleasure to provide heating and air conditioning service to Charlotte and the surrounding areas. We provide legendary air conditioning and heating service to the Charlotte area with fully background checked, drug tested technicians, with at least 5 years of experience. You, the customer, are the most important aspect of our career and we will never forget that. We offer financing. Call us today!

"My upstairs AC unit stopped working and I called for a repair on 4/2/18. They responded the same day and fixed the problem. The technician was courteous, professional, competent, and wore covers over his shoes to protect my floors. I have used Bradham Brothers for years because of the reasons stated above. I had bad experiences from other HVAC companies, including the original installer. I highly recommend Bradham Brothers. I think you will be pleased. They give an Angie's List discount"

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

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Zack from McCoy plumbing came over and helped me remove and install all the toilets (3) in my house.  He was a pleasure to meet and did everything correctly and timely.  Taught me a few things I didn't know for future use, but most importantly got all my new toilets installed and all the old toilets removed!  He made it simple and quick.  Definitely will use Zack and McCoy plumbing in the future!

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