Get matched with top swimming pool opening & closing service pros in Chicago, IL

"This guy is a fraud. He has about 5 reviews two of them were from his son and wife who gave him a score of 5/5 without any comments. He came and installed two main drains and caused damage to the piping by the equipment. Folded the winter cover wrong and was told to repair the damage he caused and to redo the cover. He promised he will after he got the money and ran away. I called more than 20 times, left voice and text messages and he won't care to respond. After 2 months he said he won't day any more needed repairs because he thinks I won't pay him which is a lie. I never negotiated his price and paid him immediately without delay."

"Great job on replacing broken concrete and new vinyl "

"The technician that worked on our above ground pool, I believe her name is AJ, is wonderful and very knowledgeable. She thoroughly inspected all of our equipment and managed to get our pool filtration system running better than it has in years (we tried several other pool services before JIT). When we eventually needed a replacement pump, she did a wonderful job installing the new one and we have had no problems since!"

"They did a great job painting my pool. On time, let me know timeframes but texting me. Chris is nice and amazing. Great company for your pool, there are a lot of bad pool companies. They are professional and honest!"

"The absolute worst! These guys "opened" my pool. PJ, the owner and an employee were on site. I had to spend two hours helping them because they couldn't figure out how to attach the railings and diving board. They didn't vacuum! They didn't even attempt to balance the chemistry. They didn't turn on the heater, unless you count pressing the on button. It was not working, and needed repairs which I wound up doing myself, they didn't bother to check it, at all. Worst of all, they failed to tighten the bolts on the diving board, and as a result one of my kid's friends got injured when the board went sideways. Stay away. Literally, anyone else is a better choice."

"I have just had the BEST pool service in the entire 20 years I've had a pool ! Matt was just a pleasant person...was considerate and patient as I'm hearing impaired...did a GREAT job repairing my pool heater....and the price...including parts and labor was VERY reasonable. I would recommend him to ANYONE who has a pool !"

"This place has terrible customer service and doesn't care about small pool purchases (they only prioritize big projects). As of May 14, 2020, I paid (down payment) for a 16' pool from Russo's Pools. I was told my pool would be installed in July 2020. The installer was to go out to look at the site within 1 week. They never did. I called and got no one, only leaving a message or the phone just ringing. This was all last summer 2020 with no communication. I contacted Russo's pool in March 2021 and was told they didn't have my pool nor had any idea what happened. They have given me the run-around since. I was told the installer would call me, and week after week, they did not. Not until I asked to speak to the owner that the installer called me, stating he had JUST gotten my number. The owner discussed them obtaining and installing an 18' pool to make things right. Anthony Russo is now stating he never said that; he says he only said he would look into it. All discussions about pool and site were about 18'. Even the assistant I have been talking to this week has been checking deliveries for the 18' pool and working on getting one. Anthony Russo says he can't do that, and I am here 334 days later and NO pool."

"Michael and his crew are honest, professional, hard working and fair! Pools are a multigenerational family business for them! Recommend supporting them."

Award-Winning Hardscape and Masonry Since 1990. We have been installing outdoor environments in the Chicago area for 25 years. Our crews are built with highly qualified individuals, paying special attention to detail. We use only the highest quality products and construction methods for each project. "The difference is in the details".

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