Get matched with top window a/c unit service or relocation pros in Circleville, OH

"John was prompt and courteous. He was diligent and careful about his work which I appreciated. Our documentation did not show the codes the unit was showing. John ordered and replaced the unit and then researched the codes. When the new unit proved not o be the issue, he refunded the cost and worked through the documentation he found (not easily provided by the manufacturer). The unit is now working perfectly and we will definitely contact John for any future servicing required."

My name is Jake, and I have over 10 years of hands-on experience in HVAC, refrigeration, plumbing, construction, and general handyman services. I have extensive certifications such as I’m EPA Universal Certified. I have experience in service, maintenance, troubleshooting, repairs, and new equipment installations for both residential, commercial, as well as industrial systems.

HVAC technician with hands-on experience diagnosing, repairing, and maintaining residential and light commercial heating and cooling systems. Skilled in troubleshooting furnaces, air conditioners, heat pumps, and ventilation systems, with a strong focus on efficiency, reliability, and getting systems back up and running quickly. Multiple certifications including NATE.

"Mr. Ferrell worked with my husband over the phone to fix the problem. It was surprisingly fast and stress-free. To have the work done remotely in less than an hour was wonderful."

"He was very good. The prices are very fair. He is very nice and has done a good job for me. The second time he came out for the Air Conditioner he did not charge for the visit. We ended up not using him for the install because he did not have the unit we wanted."

"Excellent, timely, gave me some maintenance tips"

"On May 24, 2019, I replaced two 20-year-old York AC units with (two) 2-ton 13 seer Carrier units at my rental. The two technicians Brad and Kevin arrived around 10:00 AM. They removed the old units and installed the two new units. The total cost $6,174.00 including permit fees, tax, and installation. It includes a 5-yr parts & 1-year labor warranty. The technicians, Brad & Kevin were great. They were conscientious, personable and willing to answer all my questions. Unfortunately, it rained part of the day. They made sure to put down drop cloths and kept the mess to a minimum. The entire installation took approximately 9 hours. I stayed and watched the entire time so I can attest to their work ethic, expertise and honesty. The old equipment was removed by a scrapper they called. The only issue I have and it is not with the installers but the company's policy of only giving a 5-yr warranty rather than the normal 10-yr residential warranty. They considered my residential rental as commercial. But I knew this up front. So the issue for me was should I go with another company that I received a bid from but which was around $350 higher per unit to get the 10-year warranty or go with New Albany H & C? I chose the lower price over the longer warranty. New Albany H & C is part of a larger group of companies that include Pickerington H & C, Hilliard Dublin H & C, and a few others. I like the company's policies and customer service but the warranty issue does stick in my craw. I would use the company again and I would request Brad and Kevin again."

"Overall went very well, same difficulty finding place but live in rural area without cell service. Very polite & courtesy. Kept us informed of progress."

"Called a week before to get on their schedule. The plumber arrived on time as scheduled. Work was done professionally, friendly, and well done. They fixed a problem with one hose bib (did not need to replace it), and replaced the one we knew would need it. Very pleased with the work."

"The plumber worked really hard the first day but was unable to make much progress. The second day he could not come because his van broke down. Finally, he was able to replace the pipe, but he had to punch thru the ceiling. I knew this was necessary but the hole he made was, in my opinion, much bigger than it needed to be."