Get matched with top alarm or security system repairers in Clermont, FL

"It was nice to felt heard and understood when we contacted Alarm Protect Group. Our prior experiences with other security companies was horrible. You could either never get ahold of someone or they offered overly expensive options. Received a security system that was in our budget and wish we could have found Alarm Protect Group sooner."

"Pleased with alarm system that we are receiving from ADT Security Services. They have been around the longest and it shows in their service. You still get the blue ADT stop sign to put by your front door to show that you have an alarm system to stifle potential intruders."

"Very professional and able to recommend what we needed to upgrade our sound system. Quick turn around and love the new system!"

"Robert & team did a great job of throughly removing the old system and ensuring there were no live electrical wires. Thank you!!!"

"Installed an additional keypad to the existing alarm system. The serviceman was on time and extremely professional. He did a quality job and very transparent each step of the installation. I would definitely recommend their service."

"Good price. Typical monitoring services. My only real issue is that most of their account servicing needs to be done via snail mail or over the phone--they do not have a website to update contact info, billing info, or other details."

"My Smart Security was very responsive and they sent me a tech the very next day (I called them around 5 PM).  This fast response is what earned them my business.  They also have an EXCELLENT tech, Luis, who is competent and very 
enthusiastic about his job!  Also the president of the company, who helped out when I had some trouble with the account, is very helpful and cares a lot about the customers and the service they provide.
My house was wired with a GE alarm system and the previous owner refused to give me the access code.  My Smart Security replaced the controller box with their own (2 Gig Smart Panel) and simply used the existing doors and windows sensors. 
We love the new system!  We can arm and disarm remotely with our smart phones or via the web!  It has many nice features including 2-way communication so if the alarm goes off the monitoring company can talk to you directly via the device.  The system has its own cell phone unit thus it does not need a phone line.
On the other side, I feel that the fees I paid for the installation and monthly monitoring are higher than other companies I found on Angie's List. Also My Smart Security signs you up for a 3-year agreement and their tech tries to convince you to go for 5 to "keep current prices".  I took the 3-year contract.  The next day another company that I left a message for while shopping called back and it turned out their contact is for 6 months only!  Also their monthly fees were a lower.  Because I liked the Smart Security tech I decided to keep the contract even though I felt that I did not get the best possible deal.
Throughout this process I learned a few things that you might find helpful:
1) My Smart Security uses Alarm.com for the technology - Alarm.com provides the equipment including the cameras and they provide the app that gives you control over the alarm system.
2) My Smart Security uses a third-party company called Monitronics for the monitoring service.
3) My Smart Security does the system installation and the service.  So basically they just put the pieces together and install the system.  Other companies do the exact thing!
4) The video cameras are very expensive addition at $400 each.  I had those installed initially then I discovered I can buy better cameras from Amazon for $100 each, so I called them back and had the cameras removed!
Another negative thing, My Smart Security charges a trip charge if you need them to come back after the installation.  I use ADT for another property and they do not charge a fee for maintenance calls.
Over all I recommend My Smart Security because of their excellent tech and caring president, and also because of the great smart system they install.


"

"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"The entire experience was a pure delight! From start to installation, we could not have asked for more courteous, responsive, and helpful people to secure our home."

"The service provided by CSI Secure Solutions was second to none. From the start the team was professional, diligent and tenacious in their quest for answers. This was not an easy case but Chris and his team went above and beyond the call of duty. If you are looking for a quality investigator with integrity, compassion and skill, I highly recommend CSI Secure Solutions."