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Stacey's Mechanical LLC is based out of Alexandria ky, we do HVAC/R installs, repairs, clean and service, and replacement.

"From my 1st phone call to ask about the services they provide and costs to when RJ & Walker left I've been completely satisfied. My appointment time was from 1-3 and they showed up right at 1pm. RJ & Walker both walked up to me and introduced themselves with a firm handshake.  We toured the house looking at all the vents and air returns along with the furnace. Then RJ fully explained what he would be doing and the Walker explained what he would be doing. They answered all of my questions.  About 30 minutes before completing the job, RJ asked me to come downstairs and he showed me all the dirt and stuff that came out of the vents. He showed me how he closed up the intake points he had to make in the duct work. They removed the equipment and everything was put back as it was and left clean. The entire time RJ & Walker stayed productive, friendly and professional. It was a pleasure having them in my home to complete this service."

"Easy scheduling via the website. I was able to select the type of service needed and then was shown a list of times available (a 3 hour window).
Robert called about 20 minutes before he showed up to verify what needed to be done and when he would arrive. I quickly talked him through the issue and said there was a chance he might need to leave to get another part once he checked the line. I appreciated that he let me know up front what the process would be.
Once he was here, he was very professional and fixed the problem area in a short amount of time.
Thanks for the service!
"

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"Last winter our old furnace wasn't working properly. Called Hauser and they came to our house within 2 hrs as furnce not working and very cold. Heat exchanger bad in an old furnace. Got quotes on 3 different furnaces that night and it was installed the very next morning! Since installation their service has been 5 star. Highly recommend Hauser Heating & Air."

"Overall went very well, same difficulty finding place but live in rural area without cell service. Very polite & courtesy. Kept us informed of progress."

"These guys were amazing. They were the first ones to call after I submitted a request on Angie's List, and they came out the same afternoon. They did everything they could to keep the price of the repair down, including calling the furnace manufacturer to see if some of the parts were covered by warranty. Then they were willing to work with me when it ended up costing a bit more than I expected (something that was out of their control.) They lent me a few heaters to put in my kids' rooms overnight since the parts place had closed for the day by the time they knew what they needed. The level of care I received from this company was incredible - not something I expected at all. I'm really happy to have worked with them, and I most definitely will be giving them my business in the future!"

"Went very smoothly. Everyone I was in contact with was professional. Reasonably priced. The service tech was also very respectful of me being immunocompromised regarding COVID-19, which I greatly appreciated. I plan to use them when it comes time for a tune-up."

"Top of the line service very professional and efficient"