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"Diego is very professional, responsive, trustworthy and respectful. Very easy to work with. He came to fix our 2 AC units (leaks) and replaced our kitchen faucet. He answered our questions, explained things clearly, did his work thoroughly and cleaned everything up. He even took the time to clean our 2 AC units. Would definitely hire and recommend him for any cooling, heating and plumbing work in the future."

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Rob and a helper arrived on time. Rob reviewed the job and honored the estimate he had given and also applied an Angie's List coupon. I had supplied the faucet and Rob supplied the supply lines and valves. Entire job was done in 45 minutes and it was done very professionally. I was extremely pleased with Rob's work as well as his friendly demeanor. At my request Rob provided a referral for another job I needed done in the house.

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"Very positive experience with Tim and his crew. We have horrible well water, and there were time constraints due to real estate purchase. Everything was done within the specified time-frame, neat and professionally. Responsive to inquiries, and helpful in educating during the process. They offer competitive pricing, and there is no pressure. You can tell that their main goal is to provide safe water to their clientele. It has been a few months since completion, and it is nice to have peace of mind that our plumbing, fixtures, and appliances are protected by some of the best equipment on the market."

"Paul came over to inspect existing conditions and provide two options on replacement equipment. I chose to go with the Navien NCB-240E unit to replace both water heater and boiler since both were at or near the end of service life. Installation was scheduled for about 2 weeks later, and Paul's crew show up on time, and proceeded to make quick work of the demo, in a clean and safe manner. The new Navien unit hangs on a wall, and after spending the rest of the day repiping and rewiring, I was pleasantly surprised to see all the free space where my old units used to reside, and the extremely neat and compact installation now condensed in a small corner of my basement. Very please with the efficiency, cleanliness and professionalism of Paul's crew, and would definitely hire them again."

"I purchased the big deal, and I was not let down.  Elly arrived on time, quickly assessed the problems, and worked out the best solutions.  All the work was performed well.  Elly was courteous and professional. 
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"It couldn’t have gone any better! Sam and Luay were very personable and professional and we had full confidence that the job would be done correctly and on time. They did not disappoint! We are very happy with them as well as the technicians that installed our AC and air handling units. We will definitely call them for other jobs when necessary. Thanks very much!"

"Things went great! Moe assessed the problem with each of the toilets in my home. He looked at the first toilet and determined the entire mechanism inside the tank (float and flapper) needed to be replaced. The second toilet was an easy fix so he did that free of charge. The third toilet he determined only needed a handle, which I told him I could replace myself once I went to purchase the correct handle. So, he completed the repair on the first toilet and as a new customer he honored the 15% of coupon for Angie's List members. I was a little disappointed that a new toilet mechanism with labor costs $175. However, based on my research this price is about $20 cheaper than the average cost to repair a toilet. And the 15% discount ($26.25) also helped to ease my sticker shock. I would recommend Cross County as well as use them again."

"They did an amazing job of cleaning my apartment and everything is spotless. very quick to respond and the job was done in a timely manner. Would definitely recommend."

"Again excellent service from Lenny and his son! I used them before on a previous issue with my fridge and they were the first I called. Prompt service and knew exactly what to do. I was worried it would take all day, from the time I called to the time they arrived, took about 20 minutes. Cleaned everything up and reassured me that it wasn’t as bad as I thought it was going to be. He even gave me some advice on how to prevent this from happening again. That’s what I appreciate and value from a business, they are not about taking your money, they are all about providing excellent customer service and making sure you understand everything they have done or will do. Definitely recommend to others!"

"Really well. When I called for the appointment the woman who answered the phone was pleasant and helpful and got me an appointment the next day. One of the pipes installed during renovation less than a year ago was too short. Graham and Calvin repaired that and snaked out the pipes removing a clog from years ago in the older pipes. They left everything as clean as when they began. They were on time, courteous, and knowledgeable. They emailed me their pictures when they were on their way so that I would know who they were when they arrived. If I need help with a plumbing problem again, I will definitely call on them again."