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"Never showed for the scheduled appointment"

"Great! He was punctual, respectful, and completed the job flawlessly."

"I hired this company to put in a generator after seeing their commercials on TV, and seeing all the high reviews online. I can say that my experience has been horrible. First off, the permitting process took months, just to get the approval to install the generator. After the install, city permitting workers came out countless times sighting issues that needed to be resolved that seemingly didn’t get resolved because they’d get flagged again for the same issues. The biggest being they installed the generator too close to the natural gas line, which caused them to move the generator over about 18 inches and needing to install a giant junction box on the outside wall of my house. Not a great look. During the install and clearing permits, it’s almost impossible to get ahold of anyone to get a status update. I’d call and leave messages, email – repeatedly – before I’d finally get someone to reply. Fast forward a year, I discovered they installed one of the junction boxes incorrectly to my pool heater, causing it to fill up with water… so another repair. Now after the first year they hit you with a $600 per year contract to continue to monitor the generator for issues. Even after I signed it, I still get an email asking me to sign up every couple of weeks.. I’ve responded a dozen times telling them I’ve signed up for the monitoring program and to stop emailing me. Now the icing on the cake. I’m paying $600 a year for them to 'monitor' for problems. Today we lost power and the generator didn’t turn on. Looked at my mobile app, and it shows the cell signal used to monitor the generator isn’t working. I open the generator and the control panel that runs the entire system is blank and not working. Obviously a major problem… and isn’t that why I’m paying $600 a year for Reliable to monitor for problems and fix them before they cause an issue? This monitoring program is a scam. If they were actually monitoring the system they would've seen that my generator didn't exercise on Monday as scheduled, and that I've been offline over a week! Calling to ask that question just got me on the line with some low level customer service person, who can’t do anything but set an appointment a week from now. If you’re going to install a generator, look elsewhere."

"The staff at Top Dog is knowledgeable and goes above and beyond to ensure their customers have the best possible experience. I found them to be easy to work with, punctual and fairly priced. I would use them again and highly recommend them to anyone else needing work done."

"What service!!! On time. Efficient!! Professional! Would definitely hire again!!"

"What a mistake I made in hiring Elcon. Their estimate was 25% more than my other estimate from a licensed well-reviewed electrician, but I went with Elcon because I thought hiring a large company would help ensure things went smoothly, efficiently and give me some peace of mind. Unfortunately, the result was just the opposite. There were two fairly simple jobs. The first was to install an outlet on the opposite side of drywall where there is already a switch. The electrician took out the switch where you can clearly see the other side of the wall yet he still cut right in front of the stud exposing over 4 inches of stud. Why he didn’t use a stud finder or drill a small hole first before cutting completely baffles me. He did fess up to it immediately and patched it, but never even apologized. I had to match/buy paint to match the wall and cover the patch. Next he installed a non-GFI outlet in a laundry room which is against NEC code. When I informed him that the outlet was not to code, he said their estimator didn’t put a GFI on the quote. Yet I specifically requested a GFI outlet in my email to them - both in writing AND in a photo of the job. Why neither their estimator nor their electrician followed NEC code was concerning, but he did switch the outlet eventually. The other job was to install an outdoor wired box which was clearly titled as such on the quote. When I showed the electrician where the box was to be installed, he said he didn’t have a box with him. How he did not have one of only two fixtures needed for the job is beyond me. Also, instead of going to get the box before starting the job, he did it after the wires were threaded and exposed. He was gone for 40 minutes when there is a Lowes right next door to me. If it had rained, all of my entire pool wiring (which he wired up to) would have gotten wet. I paid him in full and contacted their office via email to explain what happened. Their office manager did apologize, but her unhelpful solution to my wasted time and extra money I had spent to paint was to schedule more time with me so their estimator could “spot check” the electrician’s work. Now, not only does their lack of trust in their own electrician make me worry about the completed install, but this would have been the third time I had to take time away from work and for their convenience. This is because instead of using the detailed request and photos I sent them of the job, the estimator still wanted to see it in person. And when the estimator arrived, he asked questions that were already in my request and took the same photos I already sent. When I finally pointed out that it was all in my request and photos, he then looked and was surprised it was all already there. Thankfully, I only scheduled Elcon for two of the four jobs they estimated for me. I was going to schedule those at a later date but after this experience, I decided to hire another company for the remaining jobs and will be sure to have them check all of Elcon’s work."

"I would wholeheartedly recommend Owen to anyone in need of a reliable and skilled handyman. He is truly a professional that has a strong work ethic and a positive attitude."

"good job. professional handyman"

"These days it is almost impossible to find a company like Elekron Electric that goes above and beyond to exceed its customers expectations. From the beginning I was most impressed with Rodrigo’s honesty, professionalism and knowledge. After completing a full inspection of my home and listening attentively to what I felt was needed. Rodrigo presented a detailed estimate with an upfront cost breakdown of everything that he could do repair my outdated electrical system. All communications from emails to calls, received a prompt response no matter what the concern or question. On my day of install techs: James, Nick, Alex and Onay came out to replace the panel, meter, pipes and wiring. They were all punctual, polite, clean and explained everything that was being done in terms that I could understand. Every member of the Elekron team showed professionalism with a willingness to pitch in and get the job done correctly. In the end they stayed onsite just to make sure there were no issues, and everything worked as promised. I was happy that the we were able to run the air conditioner and heater without shorting out the entire electrical system. The dryer and the stove could be use at the same time with ease. It was a breath of fresh air to get such a high caliber of service and true accountability from a contractor working inside of my home. My electrical system is now up to code and passed inspection with no delays! Overall, I feel that Rodrigo and his staff delivered everything as promised. He showed up when he said he would, kept me informed throughout this entire process, quoted reasonable rates, and finished the job on time with no excuses. The work is top quality, and I would absolutely rehire Elekron anytime electrical services are required."

"I would absolutely hire Steve B for other jobs. They were prompt, reasonable, and quick. Carl did a professional install on our new faucet and cleaned up and removed the old fixture. Making my list for next projects! Thanks"