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"They replaced the windows quickly and efficiently. One of the windows had scratches from the manufacturer, which I may not have noticed right away, but they pointed it out and said they would get it replaced as soon as possible. So far, I think they have done a good job and have been up front and honest. They worked with me on the price and told me about a coupon they had available. <br /> I am happy with the results. The windows have a lifetime warrenty. <br />"

"Perfect. My dog ran through the screen and stretched it. I called and filled out service request. They called back and we scheduled the repair (service). Got a call today and they were here within 45 minutes. Quoted me a price (more than fair). They replaced the screen and it works perfectly. Really appreciate the professional team.Steve and Todd were the BEST."

"We contacted Auto Glass Repair & Replacement about 4 weeks ago to have the windshield replaced on our GMC Van.  They were wonderful!  They called to schedule the replacement, showed up on time, and did a beautiful job.   We were so happy we called them back to do the windshield on another vehicle and it was an exceptionally good experience as well.  Great prices and great service - I highly recommend this business! <br />"

"Matt was super friendly, hard worker and very punctual! We thought the whole window would need to be replaced and complete showed us differently! Very happy we called them!"

"Great experience replacing all the windows in my home. Edwardo and his install team were great as well as Anthony project manager ."

"Window World came out to our home on 25 June to take measurements and write up a quote for us. At the time, we requested a replacement patio door for the kitchen and a replacement of the current Master Bath glass block window, with one that could open for more ventilation. <br /> We were considering adding the three master bedroom windows as well, but weren't sure we wanted to have that expense at that time. We asked the salesman, Calvin, to take measurements for all 5 possible windows and write two quotes, one for the door and MBA window and a second one for the 3 MBR windows. He gladly did so. As only my husband was able to attend that meeting, we needed to go into the showroom and look at possible types of privacy glass available for the MBA window before confirming the order. We made that visit and chose the rain glass and Calvin sent us the completed quote on 1 July. We then decided we wanted to add the 3 MBR windows to the order. We were told those measurements had not been saved and another home visit would be needed. They didn't have another appointment until 18 July. That was enough to make my husband not want to use Window World, but I convinced him they had good reviews and a good price, so we went ahead with the 18 July appointment. <br /> Matt showed up on the 18th to take the measurements again, a new order was drawn up and our deposit of $1,632 was made. We even got a better choice of window for the MBA than Calvin offered that better suited our needs. (Side note: Calvin had told us that due to the size of the current window, we needed to order two of the Window World glass block type window. If Window World truly does and quot;customand quot; windows as it's website states, that didn't make much sense to us, but we went ahead with a window that wasn't what we really wanted, but what Calvin told us was our only option. Matt showed us a glass block option that would work perfectly.) An installation estimate of 11-14 weeks was made on the order. We thought that 4 months was a pretty long wait, but agreed to it, after all, it had 3 weeks wiggle-room built in to the estimate, right? <br /> We are also having the entire MBA remodeled with custom tile and numerous other improvements. I wanted the windows installed before the tile work began, to avoid any possible damage installing the windows could cause to the new tile and to be able to touch up any paint, etc. before the remodel started. So I scheduled my tile work to begin 16 weeks past our window order date, to provide an extra two weeks for possible and quot;construction timeline slide.and quot; <br /> My husband called in late September, as we were asked to do when we ordered, to get an idea of when our installation would be. He was told they were running behind schedule and it would probably be closer to the end of October. Since my other project was going to be starting soon, I called Window World on the morning of 17 Oct (at the end of week 13), to ask when my installation would occur and was told I'd need to speak to Tim the installation scheduler. They would leave him a message to call me back. I called back 5 hours later when I still hadn't received a call from Tim, and they said they would leave him another message. A while later, Tim did call and I explained my concern that <strong>1-</strong>I still hadn't heard from Window World anything about when my installation would occur and <strong>2</strong>-that I had another project starting soon, that I would have preferred the windows would be done before it started. <br /> After being told my installation timeline was just an estimation and that due to weather, lack of good installers and so many sales, that I still had 80 people ahead of me for installations and it would be <em>at least</em> another month. I asked if they had considered reducing sales until they could catch up, but he asked me how would they decide which customers couldn't order when they wanted to? I asked why the FAQ page on their website still says a 4-8 week installation window is to be expected, even though a message on the BBB site stated they've had long delays in installation timelines since 2013 and the estimations of 11-14 weeks still were too short? He said you just can't predict these things in construction. I told him that I was merely upset and frustrated right now, but if the delay in getting my windows installed caused any damage to my new tile work, he would have a bigger problem than just a frustrated customer on the phone. He asked if I'd like the owner to call me and I said I would. Tim mentioned that the owner was at an installation in Trinidad through the weekend, but would call me some time the next week. (The thought that crossed my mind at that moment was maybe if Window World did not have a sales area that extended as far as Trinidad, maybe the installation timeline would be better.) <br /> <br /> It is now the 14th of November and I still have not been contacted by the owner, nor gotten any additional information regarding when my installation may occur. My biggest complaint is the lack of pro-active communication to customers letting us know our original installation window was behind schedule, waiting for customers to call into the store for information on when we will be told more about our installation, and the difficulty in getting calls returned when I do call. I was even more upset when one reviewer posted that due to a hail storm in Sept, she got most of her new windows installed within 2 weeks - yet here I sit at 18 weeks past when I placed my order and still nothing. I know getting broken windows fixed would be a priority, but it still bugged me. Hopefully, Window World will contact us soon about when my door and windows will be installed, as I would like to have my new windows before Christmas. <br />"

"This is our second install of Liberty Home Products by Jason and Nick and, as always, they did a superb job! We have a remote 16' W x 10' L awning with automatic wind closure that was originally installed in 2017, along with window well covers with chain locks. This year, we had the house painted and wanted new Sunbrella fabric; color and style. We could not be more pleased with our marine-grade choice. And, Liberty made take down, storage in our garage and re-install so easy. I love this company. They are not only organized, but always dependable and friendly with quality workmanship. Thanks again! Deb & John G."

"Bestview was very responsive to any phone calls or emails and were more than helpful with any questions I had. I purchased all the materials and had "creative" input, but all installation was done by Bestview. Very friendly crew and would absolutely use again."

"The crew came early (after calling to ask if they could come early). They got right to work. One guy did the inside and the other did the outside. After they finished one guy walked around to show me what they did and show me funny things about my windows (like one had a fingerprint between the panes and another had a scratch on it). The windows looked fantastic. 2 of my basement windows had overspray from when the house was stuccoed or painted and that was all removed. I was floored. I would definately recommend Advanced Window Cleaning and I would hire them again."

"So you save your money, decide to update your bathrooms and then you call contractors.  Some don't answer the phone.  Others are rude.  You have a few over to bid the work and hopefully, you get a written estimate within a few days.  Some contractors didn't take notes or measurements or put anything in writing.  Not Mike.   <em><strong>First, great impression.  </strong></em> <br /> <br /> ML Restorations promptly called me back and met me at the house a few days later.  He was professional, polite and respectful of my home.  He took detailed notes about my request and full measurements of the floor, walls, shower stale etc.   <em><strong>Second, great impression</strong></em>. A few days later he emailed an itemized, detailed bid including projected timeline for each step of the project..  I got busy with work and didn't respond for a few days.  He kindly called me, followed up with the bid, asked if I had questions.   <em><strong>Third, great impression. </strong></em> I then decided, I'm going to use this guy.   <br /> <br /> He connected me with a wholesale contractor parts store, saved me a ton of money on fixtures and plumbing supplies.  He started the project on-time, on the day we agreed. He began with lying paper on the floor from the front door to bathrooms and put cloth over furniture to minimize the the impact of dust.  I immediately felt like he cared about my house.   <strong>Forth, great impression.</strong> <br /> <br /> The project continues as you would hope with minimal bumps.  A few minor issues with cabinets or tile supplier, but Mike was the first to tell me and was there to advocate for me.  This is why I could not of done this without a general contractor like Mike.  He was there to tell me in person, text or voicemail.  And most importantly, he had a solution for any "problem".   <br /> <br /> Three weeks later, I have the bathrooms I wanted for the agreed upon price.  The bathrooms are beautiful and I couldn't be happier.   <br /> <br /> Thanks Mike ! <br /> <br /> <br /> <br />"