
Serving Columbia, SC and surrounding areas
Approved
In business since 1995
Emergency services offered
Warranties offered
"I am an Angi's List Premium member, and I gave them a ONE star because customers need to know how this company estimates service work for your home. I needed work on my natural gas griddle. I knew exactly what needed to be done, but I myself could not do it because I was having cataract surgery, and my doctor told me to hire out, so I did. When Cottrell's two men came for the initial review, I showed them exactly how to do it, having seen the manufacturer's instructional video for this job. Both technicians agreed that the time needed to do this job was approximately 1 hour to no more than 75 minutes, but one said, "We'll put in for a two hour window." On the day of the job, it took ONLY 45 minutes; however, the bill stayed the same. I was charged for TWO FULL HOURS of labor. On this specific job, their labor amounted to $466 AN HOUR. When I talked to their service rep, it was explained, "We charge by the task." PLEASE BEWARE OF THEIR ESTIMATES! THEIR ESTIMATES WILL BE YOUR BILL! "





































