Get matched with top batt, rolled or reflective insulation install or upgrade pros in Cooperstown, NY

"Contractor was efficient , showed up when agreed and completed our spray foam project far below the other bids. Would recommend him for your projects."

"Astar is always on time. They worked efficiently and leave the work area very clean. Installation was done in one day."

"This was a great experience. Serge responded quickly, showed up to appointment on time and all thru the repairs he delivered exactly what he said he would when he said it would be done. He and his employees are clean, professional and very considerate of us and our property. We had a list of some large and some small projects, the first were new basement stairs replacing the 100+ year old, shaky, irregular ones. Because of their condition we rarely went in the basement in the 24 years we have lived here. The stairs that were built onsite are so stable and comfortable we are now using them often, allowing us so much more storage options. 
We needed exterior stairs to a new out building. I imagined a simple step but what Serge gave us was a beautiful step and deck finished off more beautifully than some "finish" work we had done inside our house by a different contractor. 
Also we had 2 areas of open ceilings that needed insulation for the spaces above them, one in our basement and one in our barn, neither space is used for anything other than storage and yet the work is clean and tidy with Serge going the extra mile of adding more supports when he thought that the insulation might sag over time.
There were other minor repairs that were tended to with equal amount of detail and removal of all debris. Serge also offered to haul away anything else we had at no extra cost other than the per pound charge at the weigh station.
Material purchases were a separate expense and Serge emailed all receipts for purchases and returns ensuring an accurate and efficient  accounting system.
We already have a new "My Town" list started and are excited to finally have some issues around our 150 year old house attended to properly. We HIGHLY recommend their services.
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This review is in progress.... upon reporting my difficulties, a manager was in touch and I felt he heard me completely.  I had written: The Manager, Dan addressed my concerns with great care and processed everyone of my concerns.  I now feel confident that no one else will be exposed to the mistakes this salesman made with me after speaking to the manager.  I also feel I understand what the process of treating my yard will be and the genuine concern they will take to make sure my service is excellent.  My research had revealed they were good at what they did.... I just encountered the wrong salesperson. 

But, the rewritten 2nd contract I received was about the same price even though I was offered a discount over the phone by the manager.   I emailed back that The prices are similar - the answer was the contracts are correct (that wasn't the question).  I heard nothing more until a guy to spray appears with the 1st more expensive contract, ready to spray.  He was told I was a "yes".  So I am waiting for the next contact to work this out. 

So editing this is in progress... My initial review below was based upon my encounter with their salesman last year (which was my only reason for giving them less than A ratings).  I impulsively reviewed Craig Thomas negatively, because I was frustrated by my past dealings with that one salesman and had just gotten bitten AGAIN by a tick (my yard is heavily wooded)  and I got Lyme Disease again.  .  A top Manager from Craig Thomas, Dan, called and emailed me trying to right this. I impulsively reviewed Craig Thomas because I was frustrated thinking about hiring them again, because I was unclear if they were even being effective, because after encountering their salesman, I gave up on going to my yard.  I was light touch about my complaint to their office, not clearly outlining how serious his behavior affected me.   After having dealt with the salesman, I was not sure what services I was receiving monthly, but now am very clear.  

MY ORIGINAL COMPLAINT:

The men who came to spray were professional and friendly. My suspicion is that everyone there is probably good and their product is good, but I cant bring myself to use them again... only because of one experience... one person there....

The reason I gave such a low rating to Craig Thomas and cannot even stomach calling them was their salesman.  I haven't been hustled like that since... well, since I used to dance the hustle in the 70s..  I am sorry to say such things about another human who I know has feelings, but he didn't treat me right at all.

The salesman had people to see (oh, but he said he'd stay longer since I had questions, doing me a favor), but he couldn't answer ANY of my questions (I was so glad I did my research on the company or I would have kicked this "there, there little honey, don't worry your little head about such details" guy out.)  Didn't know what ingredients were in anything - gave flippant answers.  As if he didn't have to know that stuff.  YIKES.  And he boasted about being arrogant: He said that if people call and might want to book the company that comes out fastest, he wouldn't work with those kind of people.  He denigrated those types and laughed that they had to sign a contract first and THEN they could find out when the next booking was.  He felt the company didn't have to operate that way - where people sometimes had needs above the company's.

I asked where they would spray, he couldn't tell me.  I tried to point out specific areas - I thought the foundation would be good and the salesman said that would be a definite.  He then winged it and fabricated what areas would be sprayed. The sprayers said that the foundations didn't have to be sprayed and there was no way that the areas were correct. After all my research, it felt so crummy to be hustled by this self-important man who was only in it for the commissions. 

When the professional sprayers came, I asked them about the areas they would spray and was dismayed it was all so different, but I was so beaten down I didn't even ask the questions I had had about the products being green or not. 

I found that as it was proceeding I didn't know if the treatments were working or not - I stopped going into my yard completely and I had a real block about paying them.  Not consciously, but there would always be some delay on my end... I didn't mean to do it, but I was unconsciously acting out.  The office would call and describe whatever difficulty they had with my payment and I would straighten it out.  The office staff were always top of the line and so polite to me!!! 

A contract was sent to me without any warning, which made my anger arise again about this. I told someone once in an office, but didn't make it a formal kind of complaint.  So, I'd say the office didn't know what I went through, so it is probably standard procedure. 

REMEDIES: The only way, I guess, I would  continue with them is if I never had to deal with the salesman again and that whatever commission for him that was built into the last and current contracts be returned to me. I'm in the process of getting another service.  If Craig Thomas's office wants to contact me, I will be glad to update this review, if we can work something out before I finalize elsewhere.

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"R-Factor Insulation Company does very good work. They insulated my crawl space and did a wonderful job. The owner Mr. Knapp was very professional and came out and gave a free estimate on the work. The job estimate was right on the price with no cost over runs at the completion of the
job. I had other estimates that were much higher on the same work to be done."

"Contacted to get a quote on my brick facade. Services performed included grinding, power-washing, and re-pointing my facade. Price was medium-ranged from other quotes. Responsiveness and punctuality was excellent."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Everything was great. Jorge and Jason came to my house on time for an estimate. We met them at the Oneonta Builders show at the mall. The price was about what we expected to pay, so we hired them the next day. They showed up about a week later and began the work. They had the stairs taken out and the new ones in the first day, with most of the wall and built and drywall applied. The next day  was painting, finish carpentry and they even bought me a mounting bracket for my big screen TV (as a gift for us using them) attached it to thwe wall and connected my television. Any little thing my wife and I were concerned about was taken care of immediately. It was an overall pleasant experience in this day and age where you hear about home improvement ripoffs. We wolud recommend them highly to anyone looking for remodelers.
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We specialize in insulation installation and upgrades as well as roofing repair. Each of our employees boasts over 20 years of industry experience! We take pride in commitment to the quality of work we produce, and the long-term relationships we build with our clients.

Our mission at Hampton Enterprise LLC is to provide clients with superior customer service, quality work and speedy service in all aspects of their home improvement needs. Licensed, insured and trusted since 1989; come discover the Hampton difference today!\n\nWe specialize in the installation and repair of Windows, Doors, Flooring, Sinks, Bathtubs, Showers, Sprinkler Systems and much more. We also offer Interior and Exterior Home Painting, Custom Welding Fabrication and Carpentry.Localy in your area just call and i will call back with a local number thank you . from James Hampton\n\nAL.Dothan 334-648-3817,\nAL Birmingham 334-648-3817,\nAL Huntsville 334-648-3817,\nAL Mobile 334-648-3817,\nAL Tuscaloosa 334-648-3817,\nAL Montgomery 334-578-4761,\nAR Little Rock 334-648-3817,\nAZ Phoenix 334-648-3817,\nCA LosAngeles/Sacramento 334-648-3817,\nCO Denver/Colorado Springs 334-648-3817,\nCT Hartford 334-648-3817,\nDE Dover 334-648-3817,\nFL Tallahassee 334-648-3817,\nFL Cape Canaveral/ Cocoa 334-648-3817,\nFL. Destin 334-648-3817,\nFL Gainsville 334-648-3817\nFl Jacksonville 334-648-3817,\nFL Orlando 334-648-3817,\nFL Panama City 334-648-3817,\nFL Tampa 334-648-3817,\nFL Miami 334-648-3817,\nGA Atlanta 334-648-3817,\nGA Albany 334-648-3817,\nGA Augusta 334-648-3817,\nGA Columbus 334-648-3817,\nGA Macon 334-648-3817,\nGA Valdosta 334-648-3817,\nIA Des Moines 334-648-3817,\nID Boise 334-648-3817,\nIL Chicago/Springfield 334-648-3817,\nIN Indianapolis 334-648-3817,\nKS Levenworth/Topeka 334-648-3817,\nKY Frankfort 334-648-3817,\nLA New orleans/Baton Rouge 334-648-3817,\nMA Boston 334-648-3817,\nMD Annapolis 334-648-3817,\nME Augusta 334-648-3817,\nMI Detroit/Lansing 334-648-3817,\nMN Saint Paul 334-648-3817,\nMO kansas City/Jefferson City 334-648-3817,\nMS Jackson 334-648-3817,\nMS Biloxi 334-648-3817,\nMS Gulf Port 334-648-3817,\nMT helena 334-648-3817,\nNC Raleigh 334-648-3817,\nND Bismark 334-648-3817,\nNE Lincoln 334-648-3817, \nNJ Trenton 334-648-3817,\nNM Santa Fe 334-648-3817,\nNV Carson City 334-648-3817,\nNV Las Vegas 334-648-3817\nNY Albany 334-648-3817,\nOH Columbus 334-648-3817,\nOK Oklahoma Ciy 334-648-3817,\nOR Salem 334-648-3817,\nPA harrisburg 334-648-3817,\nRI Providence 334-648-3817,\nSC Columbia 334-648-3817,\nSD Pierre 334-648-3817,\nTN nashville 334-648-3817,\nTX Austin 334-648-3817,\nUT Salt Lake City 334-648-3817,\nVA Richmond 334-648-3817,\nVT montpelier 334-648-3817,\nWI Madison 334-648-3817,\nWV Charleston 334-648-3817,\nWY Cheyenne 334-648-3817