Get matched with top foundation, basement or crawlspace waterproofing / encapsulation pros in Copake, NY

"It was a complex project. They were very careful with their procedures and raised sunken concrete sections next to the house and around a pool to allow for drainage. They filled the major cracks. They were courteous and on-time over several days. After many years the water in the basement problem has been resolved."

"I am amending my review after subsequent contact with Basement Systems. Ultimately I am satisfied with the work they finally did, Kathy from the office is very sweet and the work done by Dale was ultimately done although there was much confusion since I was never called or emailed to let me know that the work was complete (it is a weekend property and we were not present- which makes it challenging to schedule with providers). I do wish they did a better job with communication since this was the main issue (not hearing from them when they were not able to come for an appt or not hearing that they were coming to do the job!) I will say that despite my frustration, I do think the work was done well, Dale assessed another concern or ours unrelated to this job, and will be coming back to further assess and provide an estimate if need be, and Dale even closed a garage door that was left open by another service provider which was much appreciated. So I certainly would do business with them again and am pleased with the final outcome. But for the sake of completion, below is my original review.  

Prior review:
Was initially very pleased with prompt initial response and visit from Dale for free estimate. He came on 9/16 as scheduled, was very likable, friendly and informative and spent much of time surveying house and property and providing recommendations as to how to best address leak in basement and buried drainage pipes on the property of our newly purchased home. Was told he would email estimate within week. Dale made such a good impression that I was surprised that I did not receive the estimate within a week. I called 2 weeks later to remind them to provide estimate which should have been my first clue that things would not proceed smoothly.
Had difficulty getting work scheduled which was to be approx 4 hours of labor for 2 men. Not totally their fault as we are weekenders and could only be there for thurs/friday/saturday dates, so I can appreciate that scheduling might be difficult, but still frustrated that work was scheduled for a friday 2 months later. Was called a few hours before appt and told that someone was sick and they could not do job. Was not called back when I asked to reschedule. When I finally reached Kathy who works in the office was told that Dale would come personally the following Monday and do the work himself. Needless to say he never did and I never heard from anyone from the company since then. Wasted nearly 3 months of our time and left at square one. Thanks for nothing. Extremely disappointed with lack of professionalism and surprised that this company has such high ratings."

"Alex was amazing!! We had a crack in our foundation that another company attempted to repair numerous times. We were fortunate enough to hear about ProSeal and I am happy to report not only did Alex repair the crack to near perfection but the work was done timely, neatly and his customer service skills are top notch. I would HIGHLY recommend ProSeal for all of your foundation needs."

"As a realtor, I found Rich from Expedient Environmental Solutions while searching for a client who needed mold remediation. He and his crew did an excellent job at a fair price. They finished on time and left the home clean. So, when I was looking personally to have basement waterproofing (interior french drains and sump pump) along with radon mitigation, I received 3 quotes, of which theirs was the most comprehensive plan, and again not the highest quote overall. They finished the work ahead of schedule by bringing four workers the second day, were respectful throughout and left the area reasonably clean. I'm confident that my days (and nights!) with the shopvac and flooded basement are finally over, and grateful they stand behind their work for a full year. Good contractors are hard to find. Glad I found them. Thanks and I highly recommend!"

"They do not service my area."

Groundworks is the North America’s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect and improve their home.

"A failed sewer line led to a nightmare scenario requiring a new foundation wall, retaining wall and redesigned front walkways and steps. Throughout a nerve racking process, Bo and Serena kept in constant communication, explaining each step of the work. Their integrity and genuineness inspired a confidence that was priceless. They went above and beyond in finishing the job, and the finished product exceeded my expectations. Bo and Serena will be my first call if I have any masonry questions and concerns, and I recommend them highly and without reservation."

"Job was completed in a timely fashion and so far I am very pleased"

"I love the work these guys did repointing my 100 year old house. I got several quotes, but only Aidan explained why a specific mortar was required due to the age of the bricks. Couldn't be happier. Hire these guys. Thank you!"

"The crew was very professional and quite speedy. They arrived with all their materials in a truck and got the job done in a day. Left the job site clean, It's not exactly 'finish' work but it made the basement look much bigger and brighter. Good job."