Get matched with top fridge, freezer or ice maker repair or service pros in Council Bluffs, IA

"It was it was good"

"Two service calls within warranty time of first service- charged for both calls. $220.00 to align burner caps- !! Continued to insist 2nd call was due to clear orifice as well as align burner caps. Gave me discount $123.05. - REALLY? ABSOLUTELY should have never been charged for 2nd call. Be sure to have tech give you a Job Status card of work done. I was not given one on first service call. Also, warranty information is listed- 90 days- another bit of information not communicated. Job#464927 SG Date of work 12/20/22 I will NOT be using Nebraska Home Appliances Repair- I was totally taken advantage of."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Brent did an excellent job clearing our basement drain. He was professional, courteous and answered all our questions patiently. Services were provided on a Sunday with a quick response time. We appreciate Major Drain and will definitely use them again."

"We trusted backlund to ensure the lift station in our house was functioning properly and in good condition before agreeing to purchase our house. $1200 later someone named Jake said it was good to go. So we agreed with the purchase of the house. A month later it stopped working and our laundry room flooded. When we called backlund they said Jake no longer works there and sent someone else out. They took one look at the lift station and said it was at the end of its life and needed to be replaced. BACKLUND FAILED TO DISCLOSE THIS INFORMATION BEFORE WE PURCHASED OUR HOUSE. They did a patch up job so it seemed to function for the sale. Given we can not afford a new 5k lift station we asked if they would patch it up again. They got some new parts re used some old parts of another lift station and billed us $1200. So now we are $2400 in to what should have just been 5k in the first place. They should have replaced it initially because now when everything is said and done we will have nearly $7500 invested in this lift station instead of what should have just been 5k to begin with. The parts they purchased will just be replaced because everything would come with the new lift station. On top of that we were billed 6 hours for an electrician who missed a rusted out pipe that connects the lift station from inside to outside. If you spend 6 hours trying to figure out why something does not work you think they would actually examine what they are trying to fix. Unbelievable. We are taking our issue to the better business bureau."

"They were pretty honest, professional and they're on time. So far I've been pleased with what they've done."

"It went well the technician was great explained everything and the price was excellent."

"Install went quickly took a whole 15-20 minutes, sent 2 guys but 1 would have been suffice since they charge more for additional person. Think was a little pricey."

"Repairman spent a fair amount of time checking different parts and found a lot wrong. He said it would not be worth it to repair. I appreciate his honesty and courtesy. I was charged a service call, of course, but I'm glad he didn't repair the knob part knowing so much else was wrong."

Since 1946, Jackson Home Appliance Heating & Cooling has served the greater Omaha and Council Bluffs, NE, areas. When you need appliance or HVAC repair, call on us anytime!\n\nWe offer same-day service and repair for all brands and models of major appliances, as well as heating and air conditioning units. We always provide a written estimate before the repair, which must be authorized by you in order for us to complete the work.\n\nYou can count on Jackson for reliable and affordable:\n\n• Air conditioning repair\n• Washer repair\n• Dryer repair\n• Dishwasher repair\n• Refrigerator repair\n• Stove repair\n• Microwave repair\n• Disposal repair\n• Heating & furnace repair\n\nOur highly qualified and experienced technicians will arrive promptly and fix your appliance or heating/cooling system right the first time. We are known for our ability to work on all types of equipment and systems.\n\nWe are now in our second generation as a family owned and operated company. Jackson is proud of our long history and skilled service staff, and we hope to continue to serve our customers for many generations to come.\n\nFor quick response and honest prices, call Jackson today!