Get matched with top new windows service pros in Cranston, RI

"We could not have asked to work with a better company! We were so pleased from start to finish.  First, not only did the owner, Richard, come out to quote the job but he was also here installing the windows with his staff! We never had to sit through a 2 hour sales pitch or watch heat lamp tests on windows.  It was straight forward, honest and exciting from the beginning.  Richard was great about giving us suggestions and style design! While on the job they were professional, took real care to clean up any area they were in and checked in with me whenever there was a question to make sure I was getting exactly what I wanted.   <br /> They went above and beyond as well! We had to cover up an air intake where we were creating a door and they took the time to fill in the hole with a piece of hard wood floor and also created a threshold for us.  Both things we forgot to discuss when the job was quoted and they just went ahead and did it to make it perfect.  Their finish work is impeccable.  Something we have never been able to find in a contractor! They even took the time to hang all our blinds!   <br /> And as if that wasn't enough, his quote for the job was by and far the lowest of three window companies we consulted.  We have already recommended them to a number of friends and family! I would never buy windows, door or siding anywhere else! <br />"

"Excellent service and knowledge. We had an old Pella window that was broken and they were able to replace the glass perfectly."

"9/16/16 Signed contract to replace a bow window with 3 double-hung windows. 9/26/16 Technician takes inside/outside measurements. 11/9/16 Installers arrive. Job not completed due to defective/missing components. Installer and I reviewed work completed, I signed Zero Defect Form with installer notes, paid balance due, holding back 10% for work not completed. 11/10/16 Call from Rich Cavanaugh, CRM. I am disappointed project not completed. He said I would hear from Service in about 2 weeks. 12/1/2016 I called Service, left message, no call back. 12/2/2016 I called Service. Told me I should get a call next week to schedule. 1/3/17 I called Service and was told everything in. Will call back with date. 1/4/17 Call from Service with date. 1/16/17 Service tech arrives without all components to complete job. After a couple of phone calls and much discussion he goes to local lumber yard and buys what he needs to complete exterior work and installs it. Interior work must be delayed until a window sash is ordered. 1/16/17 I call Rich. I am disgusted. Why was I told all components were in? 1/17/17 Call from Rich. Window sash has been ordered. I will get a call from service when it is in. 1/20/17 Call from Service. Sash will be in on 2/3/17. Completion date set. 2/8/17 service tech arrives to install sash and replace damaged interior molding. All work completed, but just as tech is leaving the glass in the newly-installed window sash cracks. A new sash will need to be ordered. And so the saga continues. My comment is this: The windows are well-made, energy-efficient, and beautiful. The installers and service technicians are professional, skilled craftsmen and do excellent work. Service administration and scheduling is inefficient and unacceptable. Installation of 3 windows should not take three months! On a positive note, the 10% I held back was waived as compensation for my inconvenience. Not holding my breath for the new sash."

"Everything when smoothly! The team arrived on time as they stated. The team was great and finished all the work in one day without any delay or issue. Would highly recommend for roofing and gutter installation service as well."

"Paul was here twice--once to evaluate job and once to perform jobs.  He was always on time, evaluated what needed to be done and how and explained fully.  He passed on replacing some ceramic tile which had loosened over the 50+ years since installation but provided a reference to a very competent tile setter.  When performing the jobs promised, he was on time, pleasant, very neat (he covered his shoes while working), and impressively competent.  I will recommend him highly to anyone needing handyman help."

"Overall we were extremely happy with the result. They went above and beyond in all aspects. We worked with John in ordering the windows, and he went through all the details numerous times to ensure we got what we wanted. He even met us at the showroom on a Saturday to fit with our schedule. The windows turned out great- and for a fraction of the price another company quoted in the Boston area. Highly recommend United Better Homes and hope to use them again for a roof or new doors."

"I replaced 17 windows in my home. Some where double windows and 1 triple window. It took some time for the windows to come in after ordering, but all work is completed now. They did a great job."

"Dave did an excellent job. he was attentive to details, even painting the existing lighting to match the new siding. Everything he did was professional and all the details were perfect. He was more picky than I could have been as an owner."

"Highly recommend.  While I never met them, they were professional from start to finish.  Due to my crazy work schedule, they came while I was at work and assured me it would be trusted family members only.  The work was great, all my windows are spotless and they even did the glass panels on both exterior doors.  I had no problems, and they were always good about returning phone calls.  Also I felt the price was very reasonable. <br />"

"I’ve used them many times. I really liked them. He’s great to work with. He’s replaced tile in the past."