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"Our service technician was very well versed in plumbing issues. We had a couple of quirky issues with our new home-- one was murky or cloudy water at various faucets throughout the house. Another was warm water coming from the cold faucet late in the afternoon at the main kitchen sink. We suspected air pockets in the pipes was causing the murkiness in the water and that the pipes were getting warm from the sun in the kitchen. This was confirmed, but we went through a number of tests to rule out other possibilities. Our technician thoroughly analyzed our entire house, the products we installed, and then went away and did some research on his own on our water heater and other products or solutions that we could consider. We were very pleased with his knowledge and attention. The charge was more than fair for the amount of work and time he put into researching our problems. We will definitely use Oak Plumbing in the going foward."

"From arranging an appointment to the actual appointment, I was treated with polite service, and the technician was very pleasant and knowledgeable. He explained every detail of the problem and expertly accomplished the repair quickly. I won't hesitate to use this company for future plumbing repairs."

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Elsy ( I believe she was the plumber from your company via Angi) arrived as scheduled, on Saturday, 09/28/2024. She attempted to repair my garbage disposal unit but was unable to do so as the unit's wiring was worn out. I advised the unit is 40 yrs old. She recommended to purchase a new one. We made a trip together to the local Home Depot store and I purchased the same brand s she recommended. She installed it in record time (within the 2.5 hrs) and completed the job. She also cleaned the work space and carried the old one to my recycling bin. Very satisfied with her work. Also, I want to know if I will receive a billing statement for my records? Thank you for your time & assistance."

"I couldn’t be happier with the service I received from Joe and Chris. The team came out to clear a blockage for me, and from start to finish, they were absolutely incredible. They arrived exactly on time, fully prepared, and ready to get straight to work. Their professionalism and customer service really stood out. They took the time to explain what was causing the issue, walked me through the process, and made sure I felt comfortable before starting. It’s clear they take pride in both the quality of their work and how they treat their customers. The blockage was cleared quickly and efficiently, and they left everything clean and tidy afterward. It’s not often you find a company that combines skill, reliability, and genuine customer care so well. I would highly recommend them to anyone needing plumbing services. Outstanding job!"

"Pedro handled a complicated water main repair/replacement. He and his team were very competent, calm, and professional. Pedro’s upbeat attitude, common sense and persistence were a perfect fit for our project. He gave a good price and kept at it until the job was done. I highly recommend Ortega Plumbing & Rooter!"

"I cannot speak more highly of this company. First, they were able to get me an appointment within 2 hours of my call. Next they sent over JEREMY SMITH...nice guy, polite, informative, and a Skilled repairman. The guy made the price alot more digestible, which I will say was pretty high but not outside of the average costs of a plumber. Very refreshing to see a Skilled Trades guy come out with this sort of salesmanshipand professionalism. Gotta appreciate a company that keeps guys like this on staff. IT MEANS THINGS WILL GET DONE RIGHT THE FIRST TIME. They will be my go to plumbers from now on!"

"Service plumber arrived on site, on time and was ready to begin. He was friendly and professional. He was fully aware of the problem and what needed to be done. He acquired the necessary parts and changed them accordingly as proficient as possible. Our bathroom sink drain issue was completely resolved and ready. Thank you Eric for a great job!"

We have a single mission: Complete Customer Satisfaction! We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience.\nYou will find us to be competitively priced with close attention to the details.\nOur reputation is based on service, safety, and quality, regardless of how large or small the job.\nWe look forward to building a lasting relationship and guarantee your satisfaction!\n

Here at Raya Engineering, we sustain our company on the principal that our customers come first. We offer services that are tailored to your needs and we're ready to show you what our experience can bring to your project! Call us today!