Get matched with top new windows service pros in Cromwell, CT

"The process was extremely simple. I called and that day spoke with Anthony who helped with all my questions and pricing out what I wanted. I even forgot a few questions and called back and Anthony was very helpful. The owner Danny came out to do the measurement and contract to order the windows. I was told the windows would come in in a few weeks and they came in much sooner. I was traveling for work and wasn't able to get ahold of Danny during the day due to my work schedule. He was extremely accomodating and assisted me through email. They day they came to install they came at 8:30 am and were done by 2 pm. they did an excellent job and my windows look great. <br />"

"9/16/16 Signed contract to replace a bow window with 3 double-hung windows. 9/26/16 Technician takes inside/outside measurements. 11/9/16 Installers arrive. Job not completed due to defective/missing components. Installer and I reviewed work completed, I signed Zero Defect Form with installer notes, paid balance due, holding back 10% for work not completed. 11/10/16 Call from Rich Cavanaugh, CRM. I am disappointed project not completed. He said I would hear from Service in about 2 weeks. 12/1/2016 I called Service, left message, no call back. 12/2/2016 I called Service. Told me I should get a call next week to schedule. 1/3/17 I called Service and was told everything in. Will call back with date. 1/4/17 Call from Service with date. 1/16/17 Service tech arrives without all components to complete job. After a couple of phone calls and much discussion he goes to local lumber yard and buys what he needs to complete exterior work and installs it. Interior work must be delayed until a window sash is ordered. 1/16/17 I call Rich. I am disgusted. Why was I told all components were in? 1/17/17 Call from Rich. Window sash has been ordered. I will get a call from service when it is in. 1/20/17 Call from Service. Sash will be in on 2/3/17. Completion date set. 2/8/17 service tech arrives to install sash and replace damaged interior molding. All work completed, but just as tech is leaving the glass in the newly-installed window sash cracks. A new sash will need to be ordered. And so the saga continues. My comment is this: The windows are well-made, energy-efficient, and beautiful. The installers and service technicians are professional, skilled craftsmen and do excellent work. Service administration and scheduling is inefficient and unacceptable. Installation of 3 windows should not take three months! On a positive note, the 10% I held back was waived as compensation for my inconvenience. Not holding my breath for the new sash."

"Art did a fantastic job. On time, confirmed date ahead of time, called before he came. Met the estimate he had provided. Was very careful and I had no clean up to do. Used drop clothes, etc. He took his time and did ALL the work himself. He also identified a few things about the windows - e.g. broken pain and how the window could/couldn't be replaced; one bay window may have seal issues, etc. Helpful in preventing future problems. He also recommended actions I could take to protect my sun room windows in the wintrer. They are large and have no overhang protection from the elements. He is truly an expert in this area."

"The time from acceptance of the estimate to the window installation was roughly 3 weeks as was discussed with us.   Paul and his crew showed up on time, put down floor coverings where needed to protect the floors from traffic and cleaned up after themselves when finished.  There was no sign that they did work in the house except for the new windows.  The windows were caulked inside and out and trim added on the outside to blend the windows in with existing frame and siding.  The doors were a week later due to the longer lead time to get the front door.  Paul had no issues with any add-ons we ended up doing and priced them at a reasonable cost.  The work was well organized, complete and performed to our satisfaction.  I will not hesitate to use PK Windows again for work in my home.  Being a Master Carpenter and seeing the results of his work, I have no doubt that Paul could perform any construction job we might hire him for. <br />"

"We would highly recommend David and his team to anyone. We are very happy with the quality of the windows and the service was exceptional. Smitty and Jason installed the windows and did a phenomenal job. A-1 Windows & Doors is a great company and we are very happy customers. It was a pleasure working with David and his team."

"Excellent workmanship and attention to detail. Owner Chris was very responsive and addressed all my questions. His crew arrived early and did a complete tear down and new roof in 1 day. Careful attention to removal and replacement shingles under step flashing, even caulked the downspouts removed/replaced during roofing. End of job Chris went around to check the work. Highly recommend."

"Our relationship with Exteriors of CT started in 2018 when I first moved to CT and needed the windows replaced in the house I just purchased. I met with 3 companies and got 3 quotes, Exteriors of CT wasn't the cheapest quote, but that was because they included far more in their quote. They not only replaced all of our 28 windows (including the removal of old storm windows) but they also replaced our rotting trim and vinyl wrapped it to ensure it looked amazing and wouldn't rot again. While they were working on my windows a storm blew through and my roof started leaking so badly it was flooding my kitchen. The Exteriors employee at my house that day actually climbed onto my roof and applied tar to the leaking area to hold me over until I could afford to replace my roof! Naturally I hired them to replace it a year later! They did such an amazing job on both my windows and roof that in 2021 they were the first company that I asked for a quote from for vinyl siding. I again got 3 quotes and Exteriors was only 2K higher than my lowest quote, but they again had included more. Of course I hired them for my siding job too. They had to remove a massive amount of old cedar shake siding, replace a large amount of rot, retrim all the windows they had just trimmed in 2018, and my house couldn't look better! I had MULTIPLE people stop when they would see me in the yard and ask me for the name of my siding company! I happily referred them to Exteriors of CT. It's been 6 months with our new siding and we couldn't be happier."

"We are very happy with the replacement windows that Steven Czerwinski Inc. installed at our house. The Harvey windows are excellent and the carpenters were professional and efficient from start to finish. The office employees were informative and helpful to assist us in choosing the windows. Without question, Steven Czerwinski Inc. is a 5 Star company and highly recommended by us!! Fred and Chrystal"

"Workers arrived on time and did an excellent job. They were extremely professional and hard workers, area was cleaned after the job was done. I will recommend them to anyone who is looking to get repairs done to gutters, or like me get new gutters to replace storm wrecked gutters."

"We had our bathroom done a couple years ago.The installation was above average. However..when Tony came out to quote the job, he quoted the little shelves for $150 each. The price was too high for our budget, so he immediately halved it. I wanted brushed nickel fixtures, most of them were, The safety bar was plastic. I was told that's what they used. A few months after the install, the bar loosened up. I let him know & he was going to send someone out to fix it. No one ever showed up. This year we wanted to replace the windows in our house. I did call NuF to get a quote. Tony came out, gave us a price for the downstair windows, & we talked about the bathroom. Again he said he'd get it fixed, told me the bar would be replaced cuz it left stains on the wall. I called several times to schedule the windows, & never got a call back. I went with a different company who did the whole house for $1000 more.He did call back,but we signed with Husky. Still waiting to get my bathroom fixed."