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"Jeswork was really great. The construction engineer took photos of my crawlspace and explained in detail their recommendations and the cost and financing. The work team was excellent and explained what they did each day and showed pictures. They found termites and got in contact with a pest contractor before the encapsulation when my termite contractor failed to come and treat the termites. "

"Got the job done as promised."

"Workman took three days to shore up the foundation of this very old garage. He was polite, and did a nice job. Estimates from several providers were all over the map, since some recommended extensive work involving the use of helical piers, and installation of a new concrete block foundation. I went with more conservative repair.. It looks fine, and I hope I made the right decision."

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"I did not get the service that we originally talked about I am very unhappy"

"They were very professional, cleaned up after their work, and we are very happy with the outcome of the jobs that they did. The team does quality work and we would highly recommend them."

"Our crawlspace was encapsulated in June and almost immediately had issues with leaking. They had to come back twice to fix the leaks in the hatch and fix the substandard job that was done in terminating the condensate pump drain. In addition, we have had more leaks in the past several months that were addressed by them resealing. The most recent time they came out to fix a leak, the service technician did not actually fix anything, but rather told us we needed a sump pump and left it at that. About three months in, a horrid smell developed in the house from the crawlspace. At first, the team lead came in and said it was the worst crawlspace he'd ever smelled and suggested it was due to rats. That same day we had Terminex come out, and they ended up getting on the phone with the service manager to tell her there was no possible way it was rats. Her solution? Try a dehumidifier. Unsurprisingly, in the winter, when stack effect is most prominent, it did not address the issue (the provided dehumidifier with charcoal filter does not run when humidity levels are low)./'][ From doing my own research, it seems that this is soil gasses which can be fixed with a mitigation system/ventilation system and a sump pump. We would be happy to work with the service manager to move forward with some of the options, but she has proven to be unwilling to work with us because "we have already given them a free dehumidifier," as relayed by the service technician when he was on site. Other issues have included: rim joists unsealed and uninsulated, mold being "treated" but left hanging on the joists and not cleaned off, and electrical and plumbing points left unsealed which contributed to the smell during the cold weather due to stack effect. Over the last few months when contacting the service manager, she has grown increasingly shorter in her temperament with us or ignores communication altogether. This company does not care that we are still experiencing problems with the encapsulation system. At this point, we are completely at a loss for how to continue as this has dragged on for months. Based on responses we have received from them and the length of time it takes for them to come onsite we have lost confidence in their ability to resolve our issues. To anyone considering using them for an encapsulation, we would recommend using a different company."

We at Smith Superior are a owner /operated business that employs 5 full time and part time employees and works with overseeing and budget control with up to 5 sub-contracted employees. We accept cash,check,money orders and cashiers checks for payment ,however we are currently establishing a credit card payment option. We do offer financing ask for details (most are interest free financing) office. 302 -384-6575 or 302 -293-5800 any and all messages are returned promptly