Get matched with top metal roofing installers and replacers in Damascus, MD

"Central Roofing is an outstanding company. We had a very positive experience with it from the time we first contacted the company through completion of our job (we are return customers). In early March, a wind storm damaged the siding on our home, peeling off several panels and twisting others. My husband left a message with Central Roofing late on a Saturday after the storm and we received a call back from the owner on Sunday morning. The owner had a salesman contact us later that Sunday and he scheduled an appointment to come out to our home and assess the situation. The salesman was very helpful in working with us to get needed information to our insurance company and was willing to talk with our adjuster. We believe these actions demonstrate Central Roofing's commitment to excellent customer service. We were also extremely pleased with the final results. Central Roofing did a wonderful job removing the old aluminum siding from our house and then re-siding our entire house with new vinyl siding. Central Roofing also wrapped all of our wood trim around the top of our house so that we no longer have to have it painted every couple of years. We also had Central Roofing replace two kitchen windows. The workers were prompt, professional, and very courteous. They also worked long days and weekends to ensure the project was completed within the promised timeframe. When we started having some "nail pops" on the interior of our home from the work being done outside, my husband discussed it with the foreman and the workers modified the way they were installing the new siding to minimize the amount of "nail pops" on the inside of our home. After the work was completed, the salesman came back out to our home to look over the work and ensure we were happy with the final results. Overall, we had no complaints and will continue to use Central Roofing for any future roofing, siding, & window needs. In the past, we had Central Roofing replace a roof, install new gutters, and replace many windows. They are one of the best companies we have ever worked with and we highly recommend them."

"We first became aware of this company at a home expo. We were in need of additional insulation in our attic and were looking into a ridge vent being installed as well. During inspection, we realized we needed a roof too. We negotiated a fair price for all three requested jobs and work started about a month later. During the job, the workers mistakenly trashed our gutter helmets and some were damaged beyond repair. We discussed this with our project manager and they were ultimately replaced free of charge. During the insulation install, the workers dropped a hammer through our ceiling and left a hole. It was repaired very nicely within a couple of days and you can’t even tell it happened. The cleanup after was very thorough. I found 1 or 2 pieces of metal after, but that’s nothing compared to what I’ve seen other companies leave behind on jobs for my neighbors. Overall, my husband and I are very pleased with the work performed and the price paid. Aside from the somewhat pushy sales tactics on the front end, I’d highly recommend this company."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Certified Inc. replaced my 80 year old metal flat roof with a new TPO roof in May 2020. When getting an estimate from Certified, Tom explained the process and the recommended roofing system in great detail. He also responded to my follow up questions quickly. After doing some research on different roofing systems, I decided to go with the TPO roof for it's environmental friendly qualities. The team who replaced my roof worked quickly and did a good job of cleaning up after they completed the work. I received pictures of the roof after the work was completed. Every staff person I came into contact with was friendly. Only time will tell me the overall quality of the roof/work done. But I can say I am pleased with the process of getting my roof installed with Certified, Inc."

"Our company contact Aaron was patient, professional and took the time to educate us about roof components and their installation."

"I am very pleased with the results from William and Apolo. William knew exactly the type of screening I was looking for and was able to order and install it. They replaced the screen door and some rotten wood, as well as repainted the porch. During the process, they kept me informed on the progress, The quality of work was very good."

"John Abbott replaced our roof yesterday and he did an amazing job. It looks incredible. His guys were very efficient and cleaned up so well. John was in contact with us the whole time and let us know everything that was going on. I can not say enough good things about John and Exterior Solutions. If you need a new roof you should definitely get a hold of John."

"Charm City Roofing did an excellent job installing my new roof! From start to finish, the team was professional, punctual, and very knowledgeable. They explained the entire process clearly, completed the work efficiently, and left everything clean and neat afterward. The quality of the installation is outstanding, and I feel confident knowing my home is well protected. I highly recommend Charm City Roofing to anyone looking for reliable and top-notch roofing services!"

"Home Genius Exteriors contracted to replace the roof. Emmanuel showed up as the Project Manager with a solid crew. They performed the roof replacement exactly as discussed in the contract. Highly professional, respectful and efficient. Thank you HGE!"

"They were very patient and helpful with all of the issues that were present while replacing my roof and gutters. I had 2x6 boards, rather than plywood, as my roof substrate and a large amount was rotted out. They spent extra days on the project, communicated very well and sent pictures. The extra items I requested, the wood replacement (including all the gutter attachment boards) and some cracked cedar siding were taken care of well and for a reasonable price."