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"They were very good. They Came in with machines and equipment that they needed and knew what they were doing."

"Upon receiving my bill I was charged for several things they did not do adding up to almost $100. Although it not much it adds up. Very disciplined I feel like they took advantage of the situation billed me for moving the washer which I did myself because the supervision that was out here sat in his car for 27 minutes talking on the phone with other clients. He also kept calling my insurance to get approval to remove the mold when I clearly told him I did not want their company to do it. He called several times without my knowledge."

"Excellent service, professional, fast response and they answered all my questions"

"The provider been the person that knows about the whole concept of this. She should have explained to me in the first place. I did not know there were 3 steps, it was not explained to me The provider should be upfront with the steps and the price of the 3 steps and not just the initial step. Now she is talking about a lot more money that I cannot afford. If she told me this on the fist place i would have chosen a cheaper alternative."

"They were awesome. Adam was great. They did a really good job."

"It's working process right now. I'm very impressed with the quick response, his knowledge in the field, and helped me deal with the insurance company."

"Being scheduled now."

"Professional and did a great job. Would highly recommend them."

"After paying thousands of dollars to this company to install a sump pump to clear water from my backyard and help to control flooding in the future to prevent a screened porch from flooding, the porch flooded 2 more times. Contacted after the first flood since the pump was installed and received no response. The 2nd time it flooded, I reached out to another company, P&T Land Services who responded quickly. Upon their inspection of the pump installed by Back 2 Basics Restoration, they found that there is no way the pump would EVER have come on because the lid was solid! Not only was it solid, with only a hole for the piping to be attached, but they used lid designed to be used for a utility box for Jacksonville Electric Authority! I also paid them to install new indoor/outdoor carpet in the screen porch that flooded. They did lay the carpet down but did not use any tape or glue to fix it down. When I questioned that, they said I didn't ask for that. The old carpet was taped down"

Here at ShepCo Restore, we are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of quality home improvement services. You will find us to be competitively priced with close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guaranteeing your satisfaction!