Get matched with top new windows service pros in Dearborn Heights, MI

"It was good."

"Very professional"

"The windows installed are great, where this company falls short is service and quality of service. We started the process on 4/22/2020 by signing a contract. Our windows were installed on 7/14/2020. Now, one year later, we are still going through issues. The first issue was the installation team left a mess on our back deck and yard that my husband and I had to clean up. The quality and craftsmanship of the work was just alright. One example is the caulking around the door wall, which was just globbed on and not clean and neat. It bothers me every time I sit out on my deck and look at the slider. I pointed this out after the install but nothing was ever done about it. Next, we had issues with windows that needed to be replaced right after installation. The first time this happened, the process seemed to go okay but the second time it has been a nightmare. Let's just say we called around 10/15/2020 and we are still waiting for the right window to come in and get replaced. They have ordered a replacement 3 times now and every time, when they come to install the window, they realize they have the wrong window. How does a company that has a record of our windows order the wrong window 3 times?!!! There are other Sunrise dealers and if I could go back and do it again, I would choose a different company to work with for the installation and warranty. I will not recommend this company to any friends or family of mine."

"Had new roof put on our home three weeks ago. J/sales was very thorough at explaining all options of materials so could make informed decision and gave estimate by end of meeting. G/project manager was very accomodating as to providing a few special requests during job. We had a new skylight window applied also. They had to remove old shingles before applying new roof and was done quickly and professionally. We also had gutter guards put on our barn, comes with 20 year guarantee, cant beat that! Give them 5 STARS!"

"It went pretty well. There was some tape residue left on our hardwood floors from the installers using blue painter's tape. We were reimbursed for the damages. However, I would recommend that they don't do this on future customers' floors, especially in an older home like ours."

"Price was competitive. The company owner, Ed, and his wife, Tina, provided good assistance and advice to select doors and hardware. They were relaxed and responsive. The doors were installed exactly as ordered. The installers were meticulous, perfect clean up and the entire job was turn key including all inside and out side trim. The old doors were removed and hauled away and the entire job was completed in about 5 hours. So this was a complete and finished project. We would definitely use this company again and will strongly recommend them to others."

"They did a great job!"

"They're great! Friendly, timely, thorough, detail-oriented, responsive and humble. Even when the second raccoon nest fell out of the soffit, there was no swearing, just a howl. The house looks fantastic, and they didn't leave a mark on it. They went the extra mile to get the details just right even though it took them longer to achieve. They were polite and informative when asked about the hows and whys of some of the work. If they were painters, I'd hire them to paint the behemoth as well."

"Outstanding work. Very pleased with the process and the windows. Other than the beautiful new windows, you would never know they were here - absolutely no mess left behind. From getting the quote to installation day, everything was easy and hassle free. Team was professional. Pricing was better than other quotes."

"Great job by installers. Took extra care protecting surrounding areas."