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"By February 2012, less than a year after installation, I begin to have problems. So I called Mt Everest, and they come and fix things here and there, and I don't think much of it because other than the inconvenience of occasionally being too hot, it's not costing me too much money. =) Here are some of the receipts I could find... Mt. Everest - 2/16/12 - $194.12 Mt. Everest - 2/17/12 - $0.00 Mt. Everest - 2/18/12 - $0.00 --new company name-- Tiger - 1/22/13 - $210.00 (Became Club Member) Tiger - 8/16/13 - $0.00 Tiger - 5/16/14 - $0.00 (Waived/Warranty) Fast forward to October 2015, a little over four years after installation, I have a coolant leak somewhere that can't seem to get fixed, and Tiger has to keep recharging my "closed" system... the only difference is now I have to start paying for this service. (I guess Freon is expensive.) I start to panic because my family is undergoing financial hardships, and whatever money I once had went toward the air conditioner I purchased four years earlier. Thankfully, Tiger works with me on this, and I am grateful. However, they warn me that I will need to have the evaporator coils (???) changed out. EEEK! At this point, I am already $10,000 (plus) into this system, it is only four years old, and it is having major problems. Again, I have no money left, so I'm talking to lawyers, because from what I can understand from Tiger, it's a manufacturing defect, and now I have to pay Tiger tons of money (that I don't have) to fix something that shouldn't even be broken yet. (Warrenty still covered parts, but not labor.) Thankfully, Tiger comes through for me and I refrain from possibly taking legal action against manufacturers. On October 23rd, 2015, the coil gets swapped out. The technician thinks there might still be a leak somewhere, but nothing really comes of it. The parts are covered under warranty, Tiger is kind enough to waive the fee for labor. * * * * * The above gives Tiger five stars. I seriously had no money to pay them. I would have had to get a loan from somewhere. ...but... It is now July 18th, 2016, not even a year has passed since the installation of a new coil, and it is 74* in my house... I have the thermostat set at 70*. The temp coming out of the vents is around 68* - according to my meat thermostat. I have called Tiger, and we have an appointment for tomorrow. I fear that Tiger is going to tell me that I will need a recharged -- or new coils -- and I will have to pay them for service with money I still don't have. I'm praying everything still falls under a warranty. Pray for me, you all. I'll come update after my appointment and let you all know how it went. <3"

"Jim is local.  It went great. Jim Ferrell is a professional of the highest caliber. Responded quickly, took care of my problems, and advised me as to better means of protection than I had. He came back a second time to uninstall software that I purchased that did not provide adequate protections and installed free software that would do the job.  He did the work through remote connection, but is available on site if necessary.
For those people needing help on getting red of malware, viruses , etc. on your computer,  Jim is local, better than all thse remote out of state location providers, is a mature, highly trained professional in this area.
If you go to local computer stores you get very young people that can do a basic job, but are no where near the professional level of Jim.
I highly recommend Jim to anyone that needs these type services.
"

"Professional installation went smoothly with no interruption of household activities. I would highly recommend."

"Installer was prompt and professional."

"Rich did a nice job an a complete furnace and A/C installation. his price was reasonable and he is knowledgeable in his line of work. I would recommend him to friends and family."

"Perfect. New refrigerator ordered and delivered and installed within 4 days"

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability, is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Call us today!\n\n

"Central air went out on a Sunday. Called and they responded within an hour - impressive. We were given an estimate to replace the outside unit which we thought was pretty high. We were told they could install the unit the next day for $2400 if the unit came from them. We chose to purchase the unit ourselves and have them install it. We had the unit we purchased at our house on Tuesday morning. Each time we called (we received a quick response) to see where we were on the list for installation, we received a later and later date. We were a bit disappointed by that. They arrived Friday afternoon after 3:00 and it only took them 2.5 hours to install which was impressive. We saved $1000 by buying the unit ourselves so the wait was worth it.
We do realize it was one of the hottest weeks we could have had for this to happen and understand how busy all Heating and Air companies were. We would gladly have them return for any service necessary."

We pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We offer a variety of appliance work. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!

"Sears has done a great job. The installation contractor has been a little slow to respond however."