Get matched with top window repair pros in Decatur, IL

"I own a house which is around 90 years old. Its basement had compromised walls, one of which was seriously bowed. In addition, after heavy rain, the basement floor would be wet. I got estimates from three companies to correct these problems. Pivotal was a clear standout. The owner Jeff, his family members Andy and James, along with the rest of the crew make up a terrific team. Jeff and Andy visited my basement twice for long and detailed planning sessions. The actual work took 7 days for completion with James as foreman. All the problems of my basement were fully addressed. My bowed wall is now vertical, with strong supports along all walls every few feet. A complete waterproofing system was installed which feeds to my sump pump. Cleanup after completion of the work was very thorough. Bottom line: Pivotal is a totally trustworthy top quality company!! "

"We ordered a window from them the end of April. The beginning of June they came to put the window in. They had ordered the wrong size. The said that they would rush order it and we would have it in a month. After waiting a month and not hearing from them, we called to find out when the window would be put in and they said that they would check and get back with us. After many more calls we were told that the window wouldn't be in until July 23rd. We requested a refund and after many more calls were told that they don't give refunds. The window was finally installed on August 2nd over a week after they received it. We will never do business with them again.!"

"I hired Otto's to replace the old roofing on my home. From the first contact through the entire process they were very professional and went over everything with me. They were very easy to work with and I could call them any time I had a question. They finished my roof in one day and cleaned everything up afterwards. They did a first rate job and I would recommend them to anyone that needs roofing work done. Gloria E. - Mattoon, IL"

"He did a great job in my garage. Cleaned and sealed the shelves and pressure washed the concrete floor, painted the walls and the shelves. He was very patient with me choosing the right color. I love the result! Highly recommend. "

"Absolutely great. Couldn't be happier"

"Very thorough! Windows were installed 6 weeks earlier than expected."

"Done quick and professionally "

"See full review on Facebook- won?t let length on here. Bottom line- customer communication nightmare. "

"John and his helper Nathan did an excellent job!! They arrived when they said they were going to an hung a 65 inch tv and a 50 inch tv with no problem at all! The job was done in a timely manor. Both were very professional and friendly! The price was reasonable too!! I would highly recommend and trust the work of Affordable Home Repair for any job! Just an fyi…I told him I would take care of cord hanging down. "

"Responsive and did a good job"