Get matched with top window repair pros in Decatur, IL

"I contacted their sales rep who worked with me over a period of a few months to set this plan in motion.  He was very helpful, honest and attentive.  I appreciated that he didn't hound us for the sale.  Once installation day came, the team showed up on time.  They were very neat, and very very polite.  We were impressed at how efficiently this team performed together.  It was clear that they had their routine down to an art. They took out the old windows and put the new ones in a very efficient manner in the middle of January!!  They worked so diligently that our house never even cooled. The windows fit and look great.  They did a nice job of cleaning up, both inside and outside the house.  And they finished all of this in one day.  Start to finish, I believe they installed everything in 6-7 hours!  I cannot say enough good things about this whole experience.  And they charged less than half the price of their local competition!  I can't wait to recommend them to my friends and family.
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"Very easy to work with, worked very hard to make sure we were satisfied with the repairs."

"We hired them to repair our Water line. Excellent."

"The salesman was great however when it came time for installation, the door was not at all done the way we had thought it would be done. (installer said it could not be done the way we had discussed with the salesman)  Installation took a lot longer than even they anticipated and a part had to be ordered as the installer cut a piece too short.  Anyway it took over a month to finally get the installation finished from the time it was started.  Seems like a long time from when the windows come in until they are even able to schedule an installation.  Their work was good and I assume we will not have any trouble with them.  Since it is a sun porch and it was not completed until the end of Dec., we have not had occasion to try them out.
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"They found some rotten wood. Repaired it all for same price . Really nice guys did the work. Jeffo, mike, John , cook. Thanks!"

"I highly recommend this company for any basement work that you need done. They are genuinely honest people that are actually looking out for your best interest. Unlike other contractors that will look at something and just say "Oh this is the issue, it'll cost about $10,000 to fix" Pivotal Basement Solutions is the opposite of that. After talking with Jeff on the phone they came to my house a couple of days later and took a look at our situation. We had been getting water coming into our basement and Jeff not only took the time to check things out but he provided information on how to chase down where the leak might originate from. He went into great detail as well teaching my wife and how the water can get into the basement and how to fix it. They did not charge us for the visit at all. I can't boast enough about their knowledge, integrity, and professionalism they presented while we met with them. Please please please if you are looking for someone to help with a basement issue reach out to them, you will not be disappointed. I will be permanently keeping their company on my speed dial if i ever need help."

"Ervin was great! Worked with me on the price and kept me updated on when he could come and such. Was done building my deck stair railings in like 2 hours! No surprise up charge or anything. Will hire again for future needs!"

"On time, friendly & Professional. Knew what he was doing and affordable"

"I called and spoke with Marc Cooper, Senior Project Specialist. I explained the problem I was having and he agreed to a premise visit to take a look at the issue. We set a time and date, he followed up with a confirmation call the day before the appointment and again the day of the appointment. He later called me on the day of the appointment and told me he could arrive earlier if that worked for me. Although my problem was not something his company handled, he took the time to help me, in the cold rain, with the downspout placement and gave me a recommendation of how to fix the issue. Because he did not have a qualified vendor to recommend, he declined to recommend anyone, which I appreciated. He went above and beyond and even got soaked in the rain trying to help out. Who could ask for anything more?"

"He has worked for me for many years. Great guy."