Get matched with top water main install, replace or repairers in Des Plaines, IL

"Horatio and his team took my "sump pump turns on every minute, don't know where all this water is coming from" issue to their heart which is heartwarming to experience. They diagnosed the problem by spending like 4 hours at my place and when we could not figure out the exact cause, they did help narrow it down to being either a broken intake pipe or high water table. They also put a temporary reroute for ground water to rule out any issues with the sewer line which is the case sometimes. They replaced one of my broken sump pump too for a reasonable price."

"I thought it went well but took longer than I expected. Mechanic Leo bought the new tank and pipes in when he arrived. I believed Leo arrived around 7:30 pm. He completed the installation around 11:30.pm Leo went out to his truck, stayed outside for a long time, in fact, my son Vann went out to ask him what was taking so long. When he came back in, Leo told me there would be an extra $100.00 We explained that we had been quoted a price of $1,300.00.. so he said to call the i office and they would straighten everything out, That’s why I called the next day. Everything seemed okay. When I notice the water was much slower, I called to let J&S know. The person asked me a few questions and advised me to check the faucets. Well, that didn’t work and the water was not as hot as before the installation. I called again to explain to J & S what was happening. The person there told me that they didn’t have to come out, and I still owed them $100.. so that's why I called Angi So I decided to check all of the faucets and I realized that the water flow was not coming out properly from any of the faucets So this is what happened. I am just appalled that they haven’t come out or called as of this date. I need them to come out and check this out, something went wrong. We could do a FaceTime inspection that would show the flow of the water."

"Excellent, if I need more plumbing done in the future I'll call again."

"The name Aqua Doctor is very fitting for Chris and his team, because it sounds like a super hero and that is definitely what they are! After a brutal week of cold a few weeks ago I went to turn on a faucet to have water shooting out from the pipe. Thankfully I knew where the shut off valve was, and searched Angies List to find a reputable contractor for what I hoped would be a simple repair. The repair wasn’t simple, which made having a true professional like Chris even more important. Not only had one of the pipes under the sink blown out, but Chris and his thorough inspection showed me a pipe behind the wall in the shower was also leaking. Had I tried to fix the pipe myself or hired some novice I doubt that would have been found, which have resulted in leaking in my walls and under the floor for who knows how long before it was found. There unfortunately a good amount of damage, and Chris and his team helped in so many ways but I will just name a few. First, they did work beyond what a typical plumber would do. His crew came in and pulled out tile and opened the walls to get to the leaking pipes. More about that in a bit, but another critical piece was he helped me navigate the confusing and tricky area of dealing with your insurance company. He did what my insurance company didnt seem able to do, which is example to me in simple terms how the process works, and he spoke directly with the company probably 6 or 7 times as the project was moving forward on what needed to be done and why to help get every possible dollar of his bill covered. As the project was moving along and the team had to walls to do the repairs, we learned this part of the home was not built to code. We had plumbing on an outside wall without an insulated wall in between. This meant the proper way to repair it was to move the water lines for the shower, toilet and sink by jackhammering into the concrete foundation. It’s a miracle I didnt pass out when I learned that, but once again Chris took the time to explain to me in simple terms what had to be done, to show me, explain why, and then get not he phone with the insurance agency to get it covered. He even facilitated working with the village inspector to make use all the documentation needed to prove this was required by the village was in place. This along would have been $4,400 out of my pocket if Chris hadn’t been thorough and diligent to working with the insurance. Other contacts would hand me a bill and let me figure it out, but Chris helped me the entire way. His team worked hard and fast to get everything in sorted out quickly, and Chris even connected me with another familiar member who offered to do the additional repairs like drywalling, paint, etc. Chris and his team turned what could have been an absolute nightmare into a relatively painless process and really worked hard to minimize my out of pocket spend. And when the project was over and I tried to tip him for going way above and beyond me didn’t even want to accept the cash so I gave it to his workers. I just cant say enough for Chris and his hard work and work ethic. And if this wasn’t enough to convince you to use Aqua Doctor I will leave you with one more meaningful example. When the village came out to look at what had to be done to comply with code, I could see the relief on the face of the village inspector that I was using Aqua Plumbing because they knew the job would be done right."

"It was 10am during the week between Christmas and New Years day. My main water valve inside the house was stuck in the off position so I had no water for toilets, sinks.... Chris from the company made it out to my house in advance of the Noon appointment and worked with the village (the village has to turn on\off the water from outside to my house) to get the repair completed within 2.5 hours, which was amazing. The price charged I thought was very fair given that I needed emergency service during the holiday season when availability of service is constrained. I would definitely hire this company again and could not have been happier with my experience."

"I recently had Mike Orlando, owner of DaVinci Plumbing contractors, complete an ambitious flood relief project in my backyard and garage. After enduring flooding over 30+ years, I was finally compelled to act, as standing water in the yard has become an increasing problem with the growing intensity of our storms. My backyard neighbor claims the high ground which, of course, means that I receive ALL of their runoff, too. It had gotten to the point that I measured 6” of standing water at the low point of the yard in the most recent spring rains. In addition, the water now covered nearly the entire backyard making it impossible to grow grass let alone enjoy it because water sat for days on end. Other problems that I was forced to address included a downspout that serviced the entire backyard roof, but which had no point of discharge except for the water to pond under my wood deck until it found its way into the attached garage, issues related to chronic flooding in my drive-down garage from the floor drain (muddy water bubbling up), and from water that stacked up outside of the garage door until it seeped in from underneath. Mike described a plan that addressed all of this, but what impressed me the most was the way he described the care that he would take in protecting my side garden, the flagstone steppers, wood deck, shrubs, trees and work around buried low voltage landscaping lights and overhead phone service while operating an excavator and bobcat to dig an 8’ deep x 4’ wide hole that would receive multiple concrete sections that would form the water basin with sump pump. He also described how he would connect the downspout to the water basin by tying in pvc pipe, and install a new driveway-wide drain tile to replace an inadequately sized box drain that couldn’t handle the volume of rainwater. He and his able crew: Louie, Bobby, and Chico worked with impressive precision and efficiency. Louie drove the bobcat back and forth through the side yard without damaging my landscaping. Mike was on the excavator digging with the precision of a surgeon to avoid the overhanging phoneline, trees and low voltage landscape lights. Bobby was in the middle of all of the toughest work from leveling out the pit 8’ below ground, to handling the finish carpentry on the deck, and pouring and trimming the concrete to set the driveway drain tile. Chico was the able assistant who worked as Bobby’s second. It was two full days of work and since they left there have been two heavy downpours. For the first time EVER, my back yard has not ponded over. Do you know what a relief it is to finally see a dry yard after a storm? After the first rainstorm, water did re-emerge from the garage floor drain, and when I called Mike about it, he was genuinely distressed. He immediately had his crew back the first thing the next morning and they re-rodded all of the lines thoroughly a second time. It rained that night and I was so pleased to finally s"

"ARS has installed 2 furnaces, one air conditioner, a hot water heater and some plumbing, I trust them! John"

"When temperatures dropped to -50 with wind chill, the pipes to our basement bathroom sink froze. And as soon as everything began to thaw, (on Friday night) we found that we had a ruptured hot water pipe. Water was shooting out of the wall all over the bathroom. When it became clear that our usual plumber wasn't going to show up on Saturday, I frantically called half-a-dozen plumbers from Angie's List. Only Charlie got back to me and agreed to show up after his next job. On a day that he was clearly being overwhelmed with calls from all over the city, Charlie kept his word and showed up with his partner Dimitri. They quickly figured out there were no other leaks and repaired the pipe. On top of it, Charlie spotted two other unrelated plumbing issues in our HVAC room. They were minor now but could have turned into bigger problems down the road. His thoroughness and attention to detail allowed him to spot these hidden problems and save us headaches down the road. We had our water working in under an hour (on a Saturday evening!) and he charged a very fair price given the demands upon his time. He left our house at 5pm, his phone blowing up from other customers. I asked if he was going to have an end to the day soon, but he said he still had hours to go...he had promised other worried homeowners that he would help them today. THAT's the kind of dedication I want from my plumber. Call Charlie with confidence."

"We called Mattco Plumbing when we needed our toilets replaced. From the first phone call , our plumber Matt was extremally courteous, helpful and very professional throughout the entire process. Thank you Mattco Plumbing for doing an A+ job in our bathrooms. We will be sure to call the next time we need a plumber!"

"EXCELLENT! The pipe clogged on a SUNDAY AFTERNOON, of course. Water was leaking into our basement! I started looking for someone with 24 hour service, and no one could come out. Then I got a call from IL Sewer and Drain. Joe said he could be out in about an hour, it was already after 4:30 pm. He came out, and was able to unclog our pipe! But upon inspection, the pipe needed to be replaced. He was able to schedule it for the next morning! The work took a few hours, but was all finished and cleaned up! I would not hesitate to hire them again or give them an outstanding reference."