Get matched with top sewer main install, replace or repairers in Descanso, CA

"ARS was among the first to reply to my weekend request on an online home repair referral site for help with a broken sump pump at my home. I was a little nervous about using them as I'd had an experience about 20 years ago where I was surprised with a seemingly very high bill for replacing a water heater. But, they far exceeded every expectation this time. Most of the companies responding to my post hadn't even read it because they either didn't know what a sump pump was or said they could install one but not provide one. Even the phone receptionist at ARS was confident they both provided and installed sump pumps. It was a Saturday night that I posted the request. On Sunday, at no charge, a service person came by the house to assess the work and give a written estimate. The price was very fair and the service person was prompt, courteous, professional, and knowledgeable. He instantly understood the problem and how to fix it. He promised to repair it the next day and he did -- right on time, done right, and even did me the favor of teaching me how to get a pilot light ignited on a different appliance inside my house. The pump works perfectly. The work area was spic and span when he finished. His communication with me about progress on the project was outstanding. Thanks, Wesley. You have totally restored my faith in ARS and I'll be calling you guys from now on for any plumbing problems."

"I have been with them for years with no problems with their Installation or Service. Their staff is always on time and professional."

"Brooks came to my house and fixed my toilet. He was clean, friendly and professional. The repair didn't take long. I am very happy with his work."

"They rerouted the kitchen drain to the main. The manager (Reuben) and supervisor (Gabriel) were always prompt and communicative. We were very satisfied with the work and outcome."

"They had to come out 4 times. The first water heater started leaking after 6 months. It was replaced. The second water heater also started leaking after 6 months. I contacted the manufacturer and they recommended a thermal expansion tank be installed. It was not installed the first or second time the water heaters were installed. I did have to pay a re installation fee. I picked up the 3rd water heater myself and they gave me natural gas water heater instead of propane. The fourth attempt they finally got it right and so far the water heater has worked after 7 months. The guy was very responsive as far as my calls and issues. He came out whenever I needed. Unfortunately, the entire experience was just a train wreck."

"I can't describe the sound of the blockage when it was cleared, but there was no question what the sound meant or the smile on my face. We've used them several times over the years and service has always been great. I showed Jose M the issue and pointed him to the closest clean-out. After quite a bit of effort it seemed he was running into a serious obstruction. Jose asked about another clean-out and started searching around the perimeter. He found one that I'd forgotten about as it had never been used, and sure enough, water was backed up in it. He snaked it and ran into a major obstruction about 35 feet in. After repeated attempts to clear it, he suggested we needed to camera the line. He called 'the boss' who headed over, and Jose continued trying to clear the line. And Murphy's Law, just before the boss arrived he got the line cleared. Again, what a wonderful sound! Greg arrived shortly after and even though the line seemed clear, ran the camera through it (no extra charge). Good move, he ran the camera to the city's line, and pointed out a couple spots that were problems waiting to happen. Knowing what we may be facing in the future is a relief. My original estimate was $77. Final cost $77. And that was on a Saturday! VERY IMPRESSIVE!!"

"They did not fix the drain but they refunded our money."

"I couldn’t be happier with TLC Plumbing. Todd reached out to me shortly after I posted the request and he was at my house within the hour, offering advice and an estimate. David installed a new water heater, a “bear” of a project, with professionalism and respect. And he did it cheerfully. By the time he left, the system had been meticulously installed and tested, and the work area was clean! Thank you, David, for your diligence and care. TLC Plumbing gets my recommendation!"

"We had a water heater replaced by All Express Plumbing. Great service experience overall."

"Awesome team and amazing customer service. The plumbers explained everything thoroughly and the office staff were incredible. A smooth process from start to finish. I will definitely be using pipe it right again and will be recommending them as well."