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"We had our basement steps replaced and repaired"

"The roof had suffered substantial wind damage. I called Advantage Roofing and Tim came to do an estimate. He was very professional, very punctual, and explained the entire process of roof replacement and insurance to me. The job was done exactly as promised. It was on time, done correctly, everything was cleaned up, and they were very careful around the landscaping. They even did a few tiny favors for me! I was so pleased with everyone involved. Their office staff is also fantastic! EVERY TIME I call, I am greeted with cheerful, welcoming voices. Tim and EVERYONE at his company truly appreciate their customers! I would DEFINETLY hire them again...I will be a life-long customer....and I will ALWAYS use them for my investment properties. If you need anything done with your roof or your exterior, I know that you will get great service from Advantage Roofing. I wish I could give them an A++++ and FIVE gold stars!!"

"Fusion roofing were top notch. They discovered two issues with my roof va the other companies only could speculate on one issue. They came and did the job ahead of schedule. To beat a snowstorm."

"Highly recommend this business. So glad I discovered them on Angie's List.They were so professional and knowledgeable through each stage of our project. They were easy and available to communicate with,patiently answered all our questions, addressed any concerns, and followed up with a superb installation. Nice, friendly workers represent their company well!"

"Someone came out to check our interior and exterior walls. He was very knowledgeable and friendly. He said there were no major leaks in the mortar that were visible and the leaks were most likely coming from behind the gutter. He explained that the gutter would need to be removed, meaning I would need to hire a roofer since they do not deal with gutters or roofing and that I would end up paying for two jobs. He suggested instead that I find a roofer that would remove the gutter who was skilled enough to do the necessary tuckpointing to save us money. He also looked at the interior damage and told us the materials to buy because we said we wanted to repair that ourselves. He was extremely helpful and gave us the most economical suggestions rather than booking repairs with them and hiring a roofer. If we need work done to our masonry or foundation only in the future, I will definitely go with Hicon."

"I fought and fought with my Insurance Company for over a year with no results. I needed a new roof due to hail damage. I found Mr. Brown's company and called. I immediately received a phone call asking how he can help. I told him my situation with the roof and the Insurance he made an appointment with me within 24 hours and he was out to our house and up on the roof (himself) marking it and taking photos. He said there was major hail damage. He sat at my kitchen table while I called my Insurance Company. Once I received a claim adjuster Mr. Brown took over. I never again had to speak to the Insurance Company. I no longer had that stress of fighting for what was rightfully due me. This was not done in one phone call it took several and Mr. Brown was with me every step of the way. He did not stop! He finally got a settlement for me (which I was not able to due for a year) and we made a schedule to have the roof done. He scheduled a date - the date came the crew was there and Mr. Brown was on-site. He started his crew and then would come back and check in. His crew were professional and respectful and did a fantastic job. I had a roof repaired by another company on my first house many years ago and until the day I sold that house I was still picking up roof material out of the shrubs. NOT with this crew. I never found any material anywhere. The roof was installed and done in the time Mr. Brown said it would be and there was nothing for us to clean up. I can not recommend Mr. Brown and P & G Property Solutions enough. If it weren't for Mr. Brown I would have had to pay for my roof or....I may still be fighting to get it replaced. I highly recommend his company. Mr. Brown is a total professional and if he says he is going to do something it is done. There is no follow up on your part. It's done! I like that and you don't find that too much anymore. NOT related to the roof but.....after the wonderful experience I had dealing with Mr. Brown I found out he also installs carpet. You guessed it. He was hired. Again, the quality of work was unbelievable. The crew was professional did a wonderful job and no clean up! Mr. Brown was on site during that job as well. So Yes I give his Company and A+ and I have already proven I will use him whenever the need arises. You won't be sorry hiring him."

"He showed up and caulked all windows on the exterior. I had to ask him to clean out the gutters, which he did. But, he only did the first level instead of doing both levels."

"It all went very well.  The men were very professional, nice and courteous.  They cleaned up after themselves.  The job was done in one day very effeciently.
The windows come with a Life time guarantee which we have had to use lately with a part on the window.  There were no questions asked, the service manager came out assesed the problem, and the problem was taken care of within a week of our initial phone call. 
We have had our share of problems with the house we bought and there was a misunderstanding with this company in the beginning but that has all been taken care of.  They have stepped up to the plate and taken care of there product and customer and we are very pleased.
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"I talked to several companies and received estimates.
After evaluation and discussion with an engineer, I settled on Crosstown.
They followed thye recommendations of the engineer and placed the piers per the plans.
Landscaping was returned to origonal state as much as possible."

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The saga to get our roof replaced has been a long one filled with headaches with insurance companies and more than a few sleezy "roofers".  However, we found Thomas and Master Craft Restorations and were blown away by his professionalism, the quality of his crew, and the speed of the work they did.  To keep this short - I highly suggest hiring Master Craft, we're going to hire them for more work around the house as well.

The background on our roof is we tried for a couple of years to get the roof replaced by the insurance company.  Since I had previously had a portion of the roof replaced (due to prior owner's shoddy renovation work..) they wouldn't cover the cost of the roof, even though there was enough damage that they should have done so.    However that took about two years to finally go through all the motions.  At that point I was tired of dealing with roofing companies promises that fell through and just hoped the roof would survive the winter.

As soon as the weather warmed up I started asking around for quotes and Thomas and Mastercraft had the best hustle that I saw.  Within a day of talking about the roof he was out taking measures and quickly came back to me with a quote,  I was still waiting for 2 other companies to contact me back and he was already done.  I immediately liked his professionalism and his understanding and since I had estimates done for a couple of years now (ranging from 6,500 (someone who had terrible reviews..)  to 18,000+! ) I knew his price wasn't the cheapest but was more than fair for a good contractor.   We quickly signed the contract, and as we had terrible rain the rest of the week, just kept hoping that an old roof wouldn't become a broken roof before his crew came.

Within a week (and after a week of really terrible rain) at the first sign of decent weather his crew showed up.  They were there about a half hour earlier than we expected and I'm not sure they ever take any breaks.  They worked from morning until it was night and came back the next day for another round.   I'm sure they took breaks, but for the life of me I couldn't say when they did.

They were really fast, kept the yard clean as they worked, and thoroughly swept the ground with a big magnet.   They had only a few shingles left over that we kept for future roof work and a small amount of felt.   There were a few spots where they had to do a bit more work than expected but they didn't make a fuss about it and just completed it as swiftly as they did everything else.

Thomas stopped by frequently to make sure we were happy and to check on the progress of the roof.  Genesis, who I think was the crew chief, was excellent at the end during the roof walk around.   She made sure that we checked on the Direct TV antenna and after we discovered it wasn't picking up the signal told us that if DirectTV gave us problems she would be happy to come back out and try to fix it herself.

The only real "problem" we had is that Thomas was so fast the HELOC hasn't finished processing yet!  As soon as the bank finishes taking their time we'll be hiring Thomas and Master Craft for more jobs on the house.

When I look for people to work with, I look to build long relationships, and Thomas and Master Craft are now first place on my list and someone I've recommended to a couple of friends already.   If you've made your way through this entire review,  I highly recommend Thomas and Master Craft,  I'm glad to have the roof saga complete and the house looks better than ever.














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