Get matched with top clothes washer or dryer repair or service pros in Dorsey, IL

"I LOVE Neli. I've used them three times now. Harmond (my Neli service man) is a joy to work with and an absolute walking encyclopedia of appliance repair. Our thirty-year-old washer are dryer are running like new, at a fraction of the cost of replacing them."

"Had to file a claim for new clothes dryer, and repairs on fridge. Foothills Star Appliance came to look at both. Eric was the repairman. He was friendly, answered all my questions, and very professional. I would highly recommend his company."

"I would like to advise you that the owner came out and took care of all the issues created by his less than adept and cordial employee My shower and sink drain perfectly now The leak that occurred immediately after the employee left my house was fixed The owner was pleasant and talented and did not charge me for any parts or labor even though he had to return twice to complete my work I am very well satisfied with the way my issue was resolved and would most definitely recommend froggy to anyone w a plumbing issue I was told that the employee who was so awful had been terminate."

"We dealt with Tom Earle. It was not as good as we have liked, but it was good enough. I did not think that they were working half hours. All of the contractors worked similarly. They come in about 9 o’clock and leave at 3:04 everyday. There were only few exceptions when we started to complain. Then, in the beginning they had a couple of people here. Sometimes it had been three, and then many days, they used to have one person. When we asked them what happened, they said they were working on other jobs too. So, it is a small company, but then I guess they just want to have as many contracts as possible so at times they were spread kind of thin. That prolonged the construction project. It took longer than originally planned. The pricing was pretty good. I saw a couple of other contractors, and theirs came out pretty good. I am not exactly sure about the quality of their work because it is hard for me to compare someone else because we have not had such a large project, but I came to believe that there were situations where the quality could have been better because we asked them to redo a few things. So, of course after we started to pay more attention and complain about their quality then they kind of put more time into it or give it more attention. It is not something that I would consider automatic. It is okay. I am going to do the best I can. It seemed like if you do not complain, then, they will get away with whatever they could possibly get away with. That is the way I see it. I felt that maybe all the other contractors are not like this. I think there are exceptions. They do the best they can and there are also others who can do better, but they do not seem to do so unless you start complaining about it. They are a little bit like that. I thought they did finish okay. They were pretty good in listening to our needs and so with regards to responsiveness, they are pretty good. When you start talking about the allocation of resources and things like this, we were competing with his other projects. I do not know if responsiveness included that or not because the whole project stood up more than a month, even more than the hundred day week. We had previously worked with a smaller scale contractor and he would come here at the earliest as he could. He asked us when he could come in, and he told us that if he could come at 7:30 that that would be better. So, we told him to come at 8. A lot of times he would stay and work until like 5 or 6 until we need to eat dinner. A lot of times he would also come in on weekends on work. For Good Neighbors, they are definitely not like that. They would come in around 9 o’clock sometimes even later or until we ask where they are. The project has been delayed and they did not come in. Maybe they have longer drives that they had to do and they leave early too. A couple times, when we really complained a lot, then they brought some people in over the weekend. Those guys came in voluntarily to work I guess because they were pretty conscientious. They are subcontractors to Good Neighbors. When we started complaining, they came in over a few times over the weekend just to catch up. If that is the hours, they would say they were punctual because they were showing up at time they were suppose to show up, but from our perspective, I go to work at 8 in the morning and come home at 5; you are not doing the same. They were pretty professional. I would have to say that in all situations that they handled themselves pretty professionally. What we have to do is that if we are going to use them in the future, we really have to manage them which I do not think that we should need to do quite to the detail of our level that I think we need to do. They are professional in working on the project, getting the details, and telling us what is going on. Those type of situations, but we would definitely want to enforce the amount of time. If they say they could finish this in eight weeks, then we would expect them to get done in eight weeks and not 50% longer. We would have to manage it from a time perspective a lot closer. If that is the case, I would reuse them. I think from their perspective, they are putting themselves in this situation purposely because they need to have the work like okay I have finished one place; I do not want to have a slack time. I just want to work and work all the time. In order to do that, they accept projects which may overlap. When they started ours, they were actually finishing up on the other one. Then, something happened with the other project that they could not finish because of late deliver or something was not delivered as expected or they had to return it. Things like this. When they were supposed to start on ours full-time, they were not able to do that because they were still working on this other project. When I look at their point of view to manage your business, they have to do that, but then the customer would suffer like us. They need to hire more people. I guess they trust the people they work with. They do not have to watch over them. I think they work with their subcontractors and other people. They do have their own people but not many, one or two. The subcontractors that they hire, I think they trust them because they have special skills that they do not have. They come and do the work. Their relationship with their contractors that I do not know if they can just hire based on their need at the time and then let the people go when they are able to handle. I think they do not want temporary help. They want to have a long-term relationship with their contractors. I empathize with them because I understand the situation they are in, but at the same time, we are their customers. We are selfish about our own project. So, we want complete attention from them which they are not able to give us.   "

"I hired American Appliance Repair Services to repair a GE Profile electric clothes dryer. I've used GE to repair other Profile appliances with mixed results and a high price. American Appliance Repair scheduled service two days after initial contact, technicians arrived on time, problem quickly diagnosed and after a quick trip to a warehouse to obtain the defective part the dryer was repaired. The charge was reasonable. I am completely satisfied with the service they provided."

Good Service Heating and Cooling,LLC. Over 30 years of HVAC experience. Honest and affordable. Do it right the first time.

"Fast service and very helpful! They came in listened to what I wanted and didn't try to sell me the world."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

In home appliance repair on most major appliances and brands. EPA certified to handle refrigerant to work on refrigerators and freezers. Keen problem solving skills giving you a quick and accurate diagnosis. I have been in business for 7+ years and have been in appliance repair for 15+ years.

All types of home remodeling and new construction. Our company has a crew of 5 full time employees. We take on any size job. We use a small amount of sub-contractors and most have worked along side us for a long time.