Get matched with top new windows service pros in Douglas, MA

"After dealing with one other windows company delivering an aggressive sales push apparently characteristic for this industry, it was a pleasure to interact with Matt Rotondi, the owner. He provided all the information necessary, in addition the helpful online information, before making the sale, and there was no pressure for the more expensive models. He continued to be highly responsive and courteous even after we signed on the dotted line. The installation of 26 windows was done by a contracted team on the days it was scheduled to be done, and everything went well. The windows look very nice and provide the improved insulation we were hoping for. Obviously only time will tell how they hold up in the future, but I have full confidence that Matt will honor the warranty that should cover any potential issues. After the installation, one of the windows was hard to open and another one had a very small dent, probably from the delivery, but he fixed both issues without discussion. I recommend Zen Windows without any hesitation."

"AAA Rated Company!! They showed up on time and schedule, were extremely qualified and did excellent work. The install went perfectly, the 2 men that showed up were "craftsman". They vacuumed up the inside, picked up every little piece of scrap left over, carted away my old windows and overall displayed a high level of professionalism.. Would definitely hire them again. Bruce Pitts Wareham, MA"

"Based on Angi reviews, we hired Greater Boston Roofing to replace our roof. Project Manager Jeff Nieves was great to work with, provided a very timely estimate, and came out twice to meet and plan. His communication was excellent and accurate. I took a photo of a house with a specialize shingle and Jeff met with owner to learn more about the brand. He researched and learned the shingle was no longer manufactured but he searched further and found a CertainTeed shingle which was a really close match. The crew did a fabulous job and we are really impressed with the quality of the work. They finished in a day and left the site impeccable! Donny was the site foreman and he was great communicating status updates, supervised the workers well and followed up in a timely manner. This is a great company because they are responsive, they provide a high quality of service and they care about the work and doing a great job. I would hire them again."

"Tom and his crew were great! We have a small ranch, and it had been probably 35 years since the kitchen was remodeled. We wanted to have a load-bearing wall removed between the living room and the kitchen, in order to open up the space. The kitchen was gutted to the studs and subfloor. We needed a beam installed to replace the wall. We had the old windows removed and new windows installed. We stayed in the house without a working kitchen or living room while the job was done. Tom and his crew made what could have been a very stressful situation pretty painless. All the people who worked in the house were professional, courteous, careful, and cleaned up after themselves. They took the time to make sure things were done right. Tom was great about keeping us informed about the process - who would be coming each day and what they would be doing. If no one was going to at the house, he let us know why. He recommended quality sources for the kitchen cabinets and for the quartz countertop. He had a flooring guy who was able to match the existing wood floor in the living room so we could run the same floor in the kitchen and down the hallway. That saved us about $4000 from the cost of installing all new wood floors. All in all, we are thrilled with our new kitchen, pennisula and the openness of the area now. We want to have our bathroom renovated and as soon as we have the money, I'm calling Tom to come out and take care of that for us."

"Overall we were extremely happy with the result. They went above and beyond in all aspects. We worked with John in ordering the windows, and he went through all the details numerous times to ensure we got what we wanted. He even met us at the showroom on a Saturday to fit with our schedule. The windows turned out great- and for a fraction of the price another company quoted in the Boston area. Highly recommend United Better Homes and hope to use them again for a roof or new doors."

"[*** Link removed ***] It was ok. First day the installers arrived almost an hour late. I was told by the sales rep that the installers would clean the area where the windows were removed and also treat for mold if there was any. No mold, but the window areas were not cleaned, and the sills were not cleaned before the perimeters were caulked with silicone. Also, the installers did not clean up after the windows were installed (especially the two windows over the bathtub - debris was left in it). The windows themselves were not cleaned. No stickers removed, etc. I had to do them all and clean the adhesive off left by the stickers. Windows were left smudged & dirty. I tried to clean them myself but could not clean them thoroughly.. I have to assume there is some kind of protective coating on them because no matter what I tried (Goo Be Gone, alchohol, vinegar and finally acetone nail polish remover) I couldn’t get the windows thoroughly clean. Also one of the windows came with a half screen instead of a full screen. That was noted & is being ordered & replaced. I think a manager should come to inspect when the job is completed to make sure that the job was done to specs and that the customer was happy and that the customer is shown how the windows work and removing & replacing the screens. Supposedly there was a 20-Point Installation Review, which I do not remember them doing. And one of the installation crew certainly did not have nearly an average of 15 years of service, only a couple of months on the job. I did reach out to both the sales person and the job supervisor as well as one other rep the day of the job concerning some of these questions and got some help. Hoping that when the rep comes to deliver the screens, he might be able to clean the windows. After all, brand new windows should be brand spanking clean. And check one of the windows which seems to be slightly askew on the top. Overall, I am super happy with the way the windows look. It has transformed my condo from average, to spectacular. Once I get the screen in and the windows cleaned and possibly have the one upper window replaced, all will be perfection."

"From my initial meeting with Phil Coleman,owner, to the installation, everything was very professional. The windows that were installed today (10/31/18) are very high quality (triple pane) and sealing the window system in place was done with great expertise. The new windows open easily and there is a screen on the outside for ventilation. The original windows were in a steel frame embedded in the concrete foundation and the windows were no longer able to close for a tight seal plus some of the window panes were cracked. Our basement will be much warmer now. I had trouble finding a company that would do this small job but Phil said no job is too small for them. I would highly recommend this company-they do big jobs and small jobs. Phil presented copies of several reference letters that were very impressive."

"I researched window replacement options and installers for almost two years before deciding to contract with Bruin. We have a nearly 30-year old 2-story colonial house that was built with all wood windows, and the windows have been failing for years. They were drafty, no longer moved up and down, and this past winter snow even blew into the house in one of the windows. We opted to go with Bruin's SoftLite vinyl windows for a number of reasons: 1) Made in the USA. 2) We could get ivory on the outside and white on the inside. 3) The window frames did not lessen the amount of glass exposed, which is very common in most replacement windows. 4) Excellent pricing! The installation took place in just two days and we are very pleased with the results. The crew was polite and efficient. They replaced all the rotten boards surrounding the windows, so we anticipate these windows outliving us."

"It was a long process in part because we could not go anywhere due to Covid and we have four cats. That being as it was, the process was very well laid out, any questions, and/or issues were all addressed in a timely manner. The various contractors - electrical, plumbing, construction, painters, etc., were all very good. They did their jobs well! They offered advice and suggestions when asked. And all were always polite and easy to get along with."

"Lukas walked us through the entire insurance claim process and was there for us every step of the way. He replaced our roof for us in a very timely fashion. Overall, great work, great price, great customer service. Highly recommend."