Get matched with top water heater repair or service pros in Downey, CA

"Did a $59 consult only. Turned out the cost of repairing the old heater was almost as much as a new one, so we got a new one, and handled the install ourselves. Luis B was great, knowledgeable, friendly, didn't try to upcharge just to sell a heater, which we appreciated. Gave us an honest evaluation, several options, and was right on time. I will say, though, that the company failed to call me when he was on his way... not a big deal. All in all a good experience."

"The repair guy came within the estimated time and resolved my water heater issue, no charge."

"The gents from Burris were excellent. When I called to have them check our water heater and furnace, they were very responsive. I was concerned that they might not be able to make it out the same day as I was calling in the later part of the afternoon, but they said that they could come that day at 3:30pm. Needless to say, at 3:30 on the dot, they were pulling up to our driveway. That in itself is impressive! They greeted me courteously, didn't chitchat or waste time, but went straight to work checking on the water heater (which had gotten wet during our last big rain), and soon diagnosed the problem. The burner had water in it. Since I was not over their shoulder watching, they certainly could have said I needed a new burner assembly, a new thermocouple, valve control unit, or all three (since those got wet as well) - all of which would have made them more money in parts and labor. Instead, they dumped the water, cleaned and dried out the burner, and got us going again. They even let us know that there might be a future issue with the ignitor, but that as it dried out, it would probably work just fine (they could have just charged us to replace it when it didn't necessarily need to be). They were ethical, actually did troubleshooting to fix the problem instead of simply replacing parts, and ended up charging very reasonably for their labor. They looked at the furnace as well, said they couldn't really get to a thorough exam right away, but contacted one of their associates who could. They went above and beyond in doing so. They could easily have said they needed to come back later - thus saving the job for themselves. Instead, they got us together with someone else, even though it cost them the $$ they would have gotten by keeping that job for themselves. They showed they were more concerned with making sure the customer got what they needed instead of keeping the money and the job. THIS is how a company gets repeat business! I highly recommend Burris Brothers, and will use them again for future plumbing and heating needs."

"They called us quickly and got a plumber out within a few days. Super thorough - tested all pipes and water sources to diagnose the problem. They were able to perform maintenance on most bathrooms the same day and improve the water temperature in our showers. Gave helpful, non-biased advice on potential further plumbing improvements. We will likely call this company again for any and all future plumbing needs."

"The team was professional, efficient and understood and executed the repairs without delay."

"Excellent service. Kevin came and assessed the problem. He provided me with a quote that seemed very pricey at that moment in time in comparison to other quote I got earlier from another plumbing company, who gave a quote without opening it up. After seeing the amount of work it took almost the whole day, the price seemed reasonable. Apparently they didn’t make the part anymore, and the replacement part didn’t fit perfectly well, but he got it to work at the end of the day. But there was no hot water the following day when we took a shower so he returned and spent another half day to get it to work. I really appreciate that he came by immediately to rectify the problem and complete the job."

"I Called to get an in person quote for a tankless water heater flush and left this job with a whole house filter and a fridge connection. When Michael first arrived we inspected the tankless unit and tested the water to conclude flushing was not my best option. He then walked me through my options for home filters and we decided on a Halo system. Michael was very well educated on the subject and gave me the best value filter for my needs. He installed the unit the next day in less than a few hours and left me with a flawless work of art. I couldn't be more impressed with the professionalism he brings to this trade! I also requested to hook up a fridge and he did that in what seemed like 30 minutes. He will be the only plumber I call from now on!! Thank you Michael!!!"

"I stared to look for a plumber after I found water under my water heater. I jumped on Angi and posted my issue. With in minutes....Art messaged me and said he can be her 1st thing in the morning. BTW. This was 10pm at night. His quick response was a plus for me. I had one other respond but he over extended himself to my need. He came at 7amd and said....you need a new water heater. I can got get one and install it now. I was a bit reluctant and he said call me when your ready and left. My wife said his prices looked fair and he seemed like a good plumber. I called him back and said lets dance. He was back at my home in a hour and 1/2...and started the work. He protected my carpet and placed plastic on it. He warned my that maybe the cost might go up due to the age of the pipes and valves. He had the old one out and the new one in an an hour or so. He was quick, clean and polite. I paid him and shuck his hand. I recommend Art for your household plumbing needs. He was excellent."

"I had no hot water from my tankless water heater on a Saturday during the Covid 19 quarantine.Joseph came out Promptly fixed my problem. He was very professional and knowledgeable."

"Response was amazing and fast. Arrived on time and kept me fully informed. Professional with complete set of moisture/ leak detection tools. Answered all our questions. Would love to recommend them."