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"If L & Z and put the pool up from the beginning like we requested, I believe the project would have been completed, but they wanted the deck done first then the pool we wanted it reverse so we went back-and-forth about that issue."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"I have used Don Williams’ before. Their painting work on interior walls was fine, so I hired them for a third time to paint my kitchen cabinets. He came to my home and gave me an estimate via email with no issues. When he arrived to do the work my husband and I elected to remain out of the way of Don and his sons so they could do their work. When they left for the day, we noticed some of the cabinets had been shut and had dried. When we opened them, paint was pulled off, leaving holes in the paint and exposing the brown wood underneath. I alerted Don, and he simply replied “We will check that, thanks.” I also informed him that there were a number of paint drips on the upper cabinets. He responded, “We are checking that as we go around.” Don did not take the cabinet doors off their hinges to do their work. Leaving the cabinet doors in a vertical position to paint them will inevitably lead to drips and overall shoddy workmanship. Three days later, when the cabinets had totally dried, my husband and I took note of several dings in the paint, drips, and uneven brush strokes and paint tone. There was even paint on my floor, my oven, and my granite countertop. I sent photos to Don, and he responded with an apology and an assurance to come and fix the issues. I put sticky notes on all of the issues on the cabinets in hopes he would correct each of them. My cabinets and drawers were COVERED in sticky notes. Unfortunately, the work he did was poor again—there were even some areas that were worse than before. When I sent him more pictures, he responded with a profuse apology, admitting he should have checked his sons’ work closer and promising to come back and fix it. I told him I want to be there for his return so I could point out every spot I wanted fixed. He offered up days during my child’s spring break that he wanted to come back—all of which I am unavailable. Furthermore, I work full time so I need a lead time to deconflict from my work schedule. When I gave him two additional dates, he responded hours later, telling me he could not work those dates. At this point, I had tried to call him 3 times and had left voicemails. He did nit answer any of my calls, responding with text messages. I told him my preference was to speak via voice rather than text—he responded that he was in a public place and would call me later. I told him I was unavailable later. At this point, much of my time had been wasted trying to get in touch with him and cleaning up the mess made in my house from sanded paint particles and drips. Bear in mind, I had not been able to use my kitchen for about four days, resulting in costs for eating out. I therefore requested a refund—and only a partial one at that, which he did provide expeditiously. Bottom line, I am now out over 1000.00, and have kitchen cabinets and countertops messed up that I will have to have completely redone. Don is a nice man and I think he means well, but his work this time around was sub-par."