Get matched with top water heater repair or service pros in Dunn, NC

"I was very impressed with Mr. Chris Massey! I placed a call to him at about 9:10 in the morning to request a quote for a hot water heater replacement. I received his voicemail; however, within only 20 minutes he called me back and was apologetic for missing the original call. I could sense at that point that he was a sincere individual. I explained to him that my electric water heating unit was located in my crawlspace. I also provided him with the dimensions of the tank and its accessibility in said crawlspace. He responded as if he had completed these type of projects countless times in the past. Without even looking at it he gave me a quote right there over the phone. After doing some research I knew that it was a very reasonable one so accepted it immediately. He then told me that he could pick up a new unit and be at my house by around noon. He was actually pulling into my driveway before 11:00 AM. He finished the whole removal/installation process in under two hours and filled me in on everything that he did. He was intelligent, personable and quick. I'd give him 7 stars if I could. This gentleman is truly a class act!"

"My pilot light went out on my water heater. Casey relit it and showed my how I could do it if I needed to again. I would definitely call them again if needed."

"Good.. Repaired within one hour..great job .."

"Repair person didn’t have the parts but came back the next morning with the parts and completed the job to our satisfaction."

"I called in the morning and Chris came out in the afternoon, when I was available. He explained and showed me what the problem was. He didn't have a new water heater on his truck so Tim came about 45 mins. to bring one. Installation was fast and Chris was very professional. They will be the first ones I call if I have any other issues."

"Wesley was amazing! I had surgery scheduled the next day and Wesley went ahead and used the key in the lock box to go in the house I just purchased and give me an estimate on my plumbing issue. He called me before my surgery. We agreed on the price and he did the work! About a week after my surgery he drove out of his way to met near my house where I paid him! He is my new plumber!!"

"Chance was punctual, courteous and completed the repair quickly."

"Andrew did an outstanding job. Customer Service was excellent. I will definitely hire him for any future plumbing needs. Will recommend him to family and friends."

"I am a project manager for a restoration company and use All Phase Mechanical regularly, they are on time, I never have any complaints about them, and they do quality work"

"Never returned three calls after leaving message on 11/11/2013, 11/13/2013, and 11/21/2013, that we needed either a new hot water heater or tankless hot water system installed.

Update: return phone call on 11/22/2013-- see note above. This resulted in a change to my evaluation from F to C overall.
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