Get matched with top tankless water heater repair pros in Durham, CT

"Bruce and Bill of Williams and Associates Mechanical Contracting recently removed and replaced my 18 year old oil fired boiler and added an indirect fired water heater. I had been saving for this project for over a year and had been geeking out in my avid research (Thanks Internet!) of products available, reviews and costs, as well as the reputation and reliability of local heating and plumbing contractors. I knew what I wanted, I just needed to stay within my budget and find a contractor I could trust. It is therefore, my pleasure to let others know, on the same web review sites that I referred to, how overwhelming pleased I am to have worked with Bruce Williams and his team. They skillfully removed and installed the heating system in a day, took pride in their work and took the time to explain the new system and to fully answer all my questions. Bruce and Bill clearly like what they do for a living, have great people skills and work very well together. I was able to get the very best of products and still come well under budget. I cannot thank these guys enough! Honest, Professional and Reliable! My dusty, unfinished basement with my new Viessmann boiler, Carlin burner and HTP indirect fired water heater is now my favorite part of the house!"

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"Extremely helpful and professional. Made sure my warranty on water heater was covered. Did a great job!"

"They were very professional, showed up time. They did a great job and were very fast--did it in a timely manner. I have hot water now, so I am very happy."

"Kyle and Marc were on time, professional and very knowledgeable. They understood what we are looking to do and were able to provide quotes immediately. We expect that we will contract with them for a new hot water heater or a tankless hot water heater. I expect that their work is as exemplary as their representatives are."

"He was very knowledgeable and gave me some advice on how to avoid future problems. He was also on time and the service was done fairly quickly. He took the time to make sure all repair needed was done correctly and assured me if any problems were to occur he would be back to fix."

"HARP was prompt, courteous and the two reps went right to work on our normal maintenance cleaning of our heating and hot water heater, under our contract for service. We take issue with the relentless up selling they attempted with my husband. Some of it would of had us pay a great deal of money, that was not necessary at this time. I appreciate having potential problems pointed out, but this was overkill. A written assessment of future potential repairs is fine, but these reps were too persistent!"

"I am so glad Griswold Plumbing added Heating and AC services! Jeremy is always a pleasure to talk to...especially when I'm trying to explain what's wrong and not doing a very good job of it. We woke up this morning to a very cold house...we did everything we were supposed to do to try to start the furnace ourselves but we couldn't get it started. It was Sunday and I didn't want to bother them BUT...It was cold. So...I called Griswold. Jeremy came out, after taking care of a no water call, mind you, and went down to assess the problem. He found what was wrong but couldn't fix it because he didn't have the right parts with him...like I said "old furnace". He came back a couple of days later with the parts and Demetri. They and went to the basement and within an hour made the repair! Who could ask for more???"

"Total Mechanical Systems went the extra mile. In one week they fixed my water heater and the igniter on my furnace. They were prompt and did exactly what they said. Their service techs are knowledgeable, and when the tech who came to my house couldn't diagnose the problem, he called in a more seasoned tech. They both worked on it for some time but only charged me the $99 diagnostic fee. Well done!"

"Contacted me very soon after inquiry, Repaired water heater in about 2 hours. Cost was about half what I expected. Service person diagnosed and repaired the problem. Some water in the cellar that was a bit of a nuisance, but overall a good experience."