Get matched with top central a/c service or repairers in East Lansing, MI

"Our AC unit died during a heat wave and we needed a replacement fast. Travis was prompt and communicated well. He was quick to help and flexible with our schedule. He got us what we needed when we needed it at a competitive price!"

"The service technician texted me to tell me he was on his way and arrived on time. He was very kind and courteous explaining what he would be doing and how long it should take. He put booty slippers on when entering my home. When he was finished he summarized his work. I appreciated all the respectfulness and kindness plus the professionalism in their work."

"Brandon and his crew were awesome. They did their work efficiently and took care to make sure all of our needs were met. Brandon was excellent at communication and his price was very reasonable. He even went the extra yard and cleaned up, and did repairs, caused by another contractor's crew. He was also able to finish the encapsulation of our crawl space at a fraction of other estimates. Brandon and his crew, Tyler and Justin, are one of those rare finds in the business world. They will be my go to in the future."

"I am a new customer with Service Professor, Inc. as of May 2021. In each of three service calls for routine system checks of my HVAC, plumbing, and furnace systems, I couldn't have been more satisfied with the professionalism of the individual tradesmen or with the customer service communication provided by friendly and patient office staff. This review is being posted especially to praise the exceptional routine service call provided by John Courtney on 10/11/2021. John presented as being a good listener and one who genuinely enjoyed his work and serving others. For example, he listened carefully to my questions and responded with detailed information that I could understand easily. And, after I commented to John about my previous positive interactions with Service Professor, Inc. tradesmen and with customer service staff, John responded by stating he has worked in the heating and cooling trade for 12 years and felt very fortunate, as a newer employee, to be able to work for an organization such as Service Professor that places caring and quality customer service communication among its most important priorities. I hope my comments encourage anyone seeking HVAC, plumbing, or furnace routine service or repair work to not hesitate to contact Service Professor."

"Mr. Ferrell first connected his computer to my computer via internet and worked for quite a few hours trying to determine what exactly was wrong. The next day he continued working from his computer for several hours. He determined he would have to have my desktop tower to complete the repair. He and my son met in Huntsville to exchange the tower. He then cleaned up a lot of what was wrong and reloaded Windows 10. He deleted the D: drive which had way too much memory allotted to it. The tower was returned and I plugged it all back together and it is working better than it did when I first purchased it. I would use him again and I recommend him highly to anyone needing computer updating and/or repair. His work is warrantied and he is very personable, knowledgeable, and helpful."

"I had several prior repairmen fall through on this job and I was up against a deadline to get finished. These guys came through like champs and managed to take care of a couple of other problems as well."

"Highly recommend. After the first time I hired them (after getting a bunch of estimates) I just talked to them about the next work I needed at a new property. Great to work with, great communication, great customer service, and good work done quickly. Couldn t recommend them highly enough."

"the tech, Roger was really nice, very efficient and answered all my questions. I was very glad I went through with this service call. I almost didn't due to the rudeness of the woman that answered my initial call to the shop. I guess she was having a bad Monday at 9:00 a.m.! Don't let her chase you away if you call Hedlund! This was my best experience with a plumbing company yet (except for her) and I have had to have several pipes replaced over the years. Wish I would have called them the first time I needed a plumber!"

"the tech showed up right on time and started educating me as to what he was going to do.he explained what he was doing as he did it and how the system worked. he showed me how i could make the system more secure with some simple steps and explaned what the next level of service that could be done.
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"The customer service and repair was great."