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"Horrible. We chose this garage door retailer because we thought it was knowledgeable. Over & over again, we received information that was a moving target. First, we almost walked away from buying doors after a sales rep. told us that they only came in semi-gloss. We had told the sales rep. from Day One that we wanted doors that replicated our matte doors. Oh, wait, we can order doors in a matte brown color! We moved ahead with signing a proposal that comprised manual garage doors (not automatic.) Over & over again, I told the sales that we wanted a receipt of our down payment and he agreed to this. When he appeared onsite at our home to review the proposal, he signed the *proposal* as our receipt. This happened after I asked him (and he agreed) to give us a receipt. It was **only** after my husband demanded a real receipt that Door Works sent us one. After we signed the proposal with information about locks being placed on the door, we learned that the door locks that get place"

"Scheduling with this company was a hassle. HomeAdvisor needs to improve its coordination with the companies they recommend. When I scheduled my first appointment for Friday morning, it was changed within an hour to 9:30 PM the following Monday night! Obviously, that wasn’t going to work. When I called the company directly, the man seemed very confused. But when he did finally arrive, he and his assistant did a very good job replacing the entire garage door system...and left a clean job site. They were very professional."

"Anthony came one day for quote; came again in 2 days with new part and repaired. Service was fast, clean, painless. A++"

"Perfect. Michael replaced the springs and then replaced old pulleys and fixed the hinge"

"Do not work with these people. They come out and recommend replacement of all the springs on the door, plus replaceing all the bearing wheels. When you don't go along with their recommendations they roll all the costs into the work that you are having done. In this case, one spring and installation, $450. Got it done by another company for half of that, $210. Called them to complain, their excuse was they are a bigger company and their prices are higher. The customer should not have to pay for their company being bigger. Very, very, disappointed in their approach and professionalism."

"Excellent"

"The installer Jose showed up on time, actually early which was great, he explained the work he was going to do, He was polite and professional, I would recommend Durable door for garage doors and would hire Jose for any future work ."

"Brandon is the best. I had purchased my own door and materials, and was in the process of replacing the door myself, but was out of my depth once I ran into an issue with the old tracks in concrete. Brandon came, assessed the situation, gave me honest advice about what needed to be done and what materials I should/shouldn't use. The price agreed upon was very reasonable. I left all the products he needed where we agreed upon and he got the job done in one day. I'm glad I listened to him and went with the garage opener he suggested as I've found I'm using the garage way more than I previously thought I would. It's been 8 months and we've had no problems with the garage door; everything works smoothly. I highly recommend him and would not hesitate to reach out again for any other door projects."

"Robert All Door & Garage, Inc.10/10/20225.0 Angel and JR were excellent. They explained my options clearly and without any pressure. JR recommended a torsion spring slightly longer than the original installed by the builder. The reason was that the original had snapped after only three years, and while it could have been defective, the thought was that a spring slightly larger than that recommended by the manufacturer would create a better system. He also explained to me that there was no reason to replace the other at this point and that there would be no future savings in the case I did, that I would be charged the same now as later since the second diagnostic fee would be waived. Angel performed the installation. The consummate pro, he was extremely careful and exacting in all aspects of the job. Naturally, he made certain that the tension for both the new right torsion spring and the old left torsion spring was the same. A line is drawn across the length of the torsion springs so that the rotations can be measured. Angel also answered my questions as he completed the different stages of the work. I highly recommend Angel and JR. $350: an RHS-mounted torsion spring (225 30" 2") $75: diagnostic Tax Total: $460.00"

"Admiration and gratitude are the words that come to mind when thinking about the Dunrite Design Group. The work is of superior quality and very personalized. Even though we realize that our bathroom renovation was a "small" job in comparison to what this company handles, we felt as if our bathroom was all that mattered to owner John Dunrite and his crew. We cannot emphasize enough how accommodating John Dunrite is, paying attention to all details, constantly stopping in to check the work, taking pride in the job, and even meeting us at a tile store to pick out materials. The company's crew followed John's lead with top-notch work. Vijay, manager of the work; George, who tied it all together; and all of the men, went above and beyond to help us through the bathroom renovation process. No request was a problem. Our apartment and building were respected in terms of: cleanliness, noise control, waste removal, adherence to the time that the work was done, and quickness in which the job was completed. The cost charged was beyond reasonable. We look forward to having the Dunrite Design Group return to our home for further renovations and highly recommend this company without reservation. Thank you so much!! Carlos and Susan Miranda"