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"Juan responded quickly on a Sunday afternoon. He was very knowledgeable and fixed the broken part. Fortunately, Juan had the part in his truck and was able to get my furnace working again. The service was impeccable! However, the weekend rates are expensive the service cost me $699 for installation of a $70 part. The 2-hour service call was $500 ($249 per hour)."

"I would definitely recommend this company for their duct cleaning services. Very professional, didn't try to push extra services on us, and was excellent service."

"The primary problem I needed to have addressed was my laptop, which would only boot to a yellow blank screen and I was looking for a local service in Huntsville so I could drop it off if necessary.  Another major consideration was that North Alabama Technical Services was available on Sunday, which was when the service was needed.  Jim suggested some steps to clear the problem, and I was able to get the laptop to boot properly.  There were operating problems with both the laptop and my desktop computers and I was sent software to allow remote access.  Jim, at North Alabama Technical Services, was extremely professional and capable in correcting the problems remotely.  The scan of the desktop took almost 4 1/2 hours to complete, and identified some 77 infected files.  Before the scans were initiated, a number of programs were identified that had unknown sources, and were deleted.  When we began the process, I was on the phone to initiate the remote access and was impressed with the professionalism and competence as Jim talked me through the processes on both computers, and showed me what he was doing.  We disconnected during the long duration scan, but I was able to monitor the progress on my monitors and Jim called me back at the end of the scan to go over the wrap up processes.  He showed me that my 2 MB of RAM could be upgraded to 4MB and found the appropriate memory on Amazon for under $20, and loaded 3 recommended scanning programs on my computers with 30 day free trials and provided costs of the programs, if I were to purchase.
I will definitely use this service again, if required, and would recommend North Alabama Technical Services for anyone needing computer services.
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"The service was awesome and they were great."

"I had taken the day off from work to accommodate the chimney sweep’s schedule. Which I was happy to do. However, I received a call at the time of the appointment indicating that the chimney sweep’s truck was broken down and there was no other service person in the area to service us. I’m a reasonable person and understand mechanical issues can happen. However, it was disappointing that I was given earlier notice. We rescheduled and the second service call was on time with a courtesy call ahead of time. There were three people who came to the house. One who appeared to be the team leader, was very courteous and seemed to be doing all the work. The other two were busy on their phones in the truck and only appeared to help after the lead service person corralled them to do their jobs. Both arrived at the door begrudgingly and looked very annoyed that they had to do anything at all. Again, the lead person did most of the work, did all the talking, cleaned up after himself, showed me the work he had performed and completed all the paperwork. So all in all they did the service requested. It’s just too bad the two helpers weren’t nearly as dedicated or congenial as the lead person. I share these details as a business owner myself and knowing the challenges of staffing and (right or wrong) how they are perceived by customers."

"I hired them to fix a window and it was an excellent experience very professional timely manner I would highly recommend"

"Yes the work was done. The two guys that came put in 7 windows and two big bay windows in one day. They did not even taken a break. They cleaned up the small pieces of scrap. Then one week later they came back and put in two new doors with the same professionalism when they did my doors."

"The service was great. They gave a lot of really helpful suggestions. They replaced our bulbs with low energy bulbs. They put in weather stripping in areas needed as well. They were great to work with. They gave a detailed report on how to lower our energy usage."

"By the time the service rep was contacted and he called us, we had purchased the part and repaired the air conditioner unit ourselves. We had hire the service company to do a complete service on the unit on June 23,2022. I would recommend Freedom Heating and Air to anyone needing service. They were very professional and did a thorough job. They explained what they were doing from beginning to end. We were shown pictures of before and after as they did the work. We will use them again if it becomes necessary."

"Excellent job. I have been in my house for 14 yrs and have not had a real duct cleaning job since I've been here. I suffer from severe allergies, with a high allergic reaction to mold. Well needless to say, I've been living with the mold in my vents for a very long time. Once my ducts were cleaned and treated, I immediately noticed the air quality difference in my home. My allergies have subsided significantly. I am very pleased with the service AND most of all the price."