
Serving Ebro, FL and surrounding areas
In business since 2007
Free estimates
Credit card accepted
"To start the saga, we had several companies come out and provide quotes on replacing our aging A/C unit. Our original unit was a 2.5 ton unit installed in 1993 when the house was built. Although it was still running alright, it was starting to show signs of aging. When I contacted Waylon, at H&W Heating and Air, he was prompt with a response and came out the same week to take a look at the house and provide an estimate. Of the three quotes I obtained, I felt like H&W not only provided the best cost option, but also provided the "no BS" solution to my cooling needs. After taking time to review the quotes and research the equipment, I felt like H&W exactly matched my needs, gave me a fair price and did not try to oversell me. In-fact, one of my requests to add new ducting/ a new vent was turned down by Waylon (Note: this was recommended by one of the other quotes) because he believed the new unit will do a better job than the old unit at cooling a trouble spot in my house (Saved me $$ right there). He said "let's wait and see if this doesn't fix it first".
I would like to add, that I like the way Waylon sends his quotes and most of his communication via e-mail. That gives me a clear record of what I've asked for and when I had questions, after he left, I was able to have a record of the answers as well.
Based on my decision, I called and scheduled the service for 9/4/2015. I decided to go with the 3 ton, 14 SEER rated Bryant system. Waylon told me his team would show up to replace the unit at 0730 and that they should be done around 11-1130.
Let me tell you, he was there at exactly 0730 and they were finished with replacing the unit and cleaning up by 1100. He balanced thee airflow in the house and when they left there was hardly a trace they had been there in the first place.
Overall, I am highly satisfied with the work performed and would highly recommend H&W Heating and Air to anyone looking to replace their A/C units.
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